North Carolina › Moore County › Pinehurst
Inn At Quail Haven Village
155 Blake Boulevard, Pinehurst, NC 28374
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Inn At Quail Haven Village is a For-profit, limited liability company nursing home in Pinehurst, North Carolina, certified for 35 beds and caring for about 48 residents a day.
CMS gives it 4 of 5 stars overall, above the North Carolina median of 3; the health inspection rating is 4, staffing 4 and quality measures 2.
Inspectors recorded 20 health deficiencies across the three most recent survey cycles (4, 0, 16 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 57.1 per 100 beds, more than the state median of 15.6.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.9 hours per resident per day (0.6 RN), close to the North Carolina median of 3.5; nursing staff turnover is 36.8%.
Compared with county, state and nation
| Measure | This facility | Moore Co. median | North Carolina median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 20 | 18 | 16 | 28.7 |
| Citations per 100 beds | 57.1 | 20.0 | 15.6 | 26.8 |
| Total nurse hours per resident day | 3.9 | 3.9 | 3.5 | 3.9 |
| RN hours per resident day | 0.6 | 0.6 | 0.5 | 0.7 |
| Nursing staff turnover | 36.8% | 47.9% | 48.6% | 45.8% |
| Fines listed | $0 | $7,901 | $8,512 | — |
County and state figures are medians across facilities (7 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 19 Jun 2025, 5 Jun 2024.
Severity mix: G ×1 D ×13 E ×3 F ×1 B ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 19 Jun 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 7 Jul 2025 |
| 19 Jun 2025 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 7 Jul 2025 |
| 19 Jun 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 7 Jul 2025 |
| 19 Jun 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 7 Jul 2025 |
| 5 Jun 2024 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 21 Nov 2023 |
| 5 Jun 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 13 Jun 2024 |
| 23 Mar 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 11 Apr 2023 |
| 23 Mar 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 11 Apr 2023 |
| 23 Mar 2023 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 11 Apr 2023 |
| 23 Mar 2023 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Standard survey | 11 Apr 2023 |
| 23 Mar 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 11 Apr 2023 |
| 23 Mar 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 11 Apr 2023 |
| 23 Mar 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 11 Apr 2023 |
| 23 Mar 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 11 Apr 2023 |
| 23 Mar 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 11 Apr 2023 |
| 23 Mar 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 11 Apr 2023 |
| 23 Mar 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 11 Apr 2023 |
| 23 Mar 2023 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Standard survey | 11 Apr 2023 |
| 23 Mar 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Standard survey | 11 Apr 2023 |
| 23 Mar 2023 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 11 Apr 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 36.8%, RNs 0.0%; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 11.6% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.4% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.3% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 6.6% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.5% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 9.4% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.5% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 28.6% | 13.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Liberty Healthcare Group Llc. Chain: Liberty Senior Living (37 facilities).
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Moore County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Penick Village | Southern Pines | 32 | 5 | 4 | 5 | 9 | 28.1 | $9K | 16 Apr 2026 |
| Saint Joseph of the Pines Health Center | Pinehurst | 176 | 5 | 4 | 3 | 7 | 4.0 | — | 31 Jul 2025 |
| Peak Resources - Pinelake | Carthage | 108 | 4 | 4 | 3 | 18 | 16.7 | $8K | 25 Sep 2025 |
| The Greens At Pinehurst Rehabilitation & Living Ce | Pinehurst | 120 | 3 | 3 | 2 | 24 | 20.0 | $42K | 19 Mar 2026 |
| Pinehurst Healthcare & Rehabilitation Center | Pinehurst | 144 | 2 | 3 | 1 | 17 | 11.8 | $10K | 30 Apr 2026 |
| Dahlia Gardens Center For Nursing and Rehabilitatiabuse icon | Aberdeen | 90 | 1 | 2 | 1 | 34 | 37.8 | — | 4 Dec 2025 |
All 7 facilities in Moore County
Questions and answers
How many deficiencies has Inn At Quail Haven Village been cited for?
20 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.
Has Inn At Quail Haven Village been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Inn At Quail Haven Village compare?
Reported total nurse staffing is 3.9 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.
Who operates Inn At Quail Haven Village?
It is part of the Liberty Senior Living chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Inn At Quail Haven Village last inspected?
The most recent survey or investigation in the CMS record is dated 19 Jun 2025; the most recent standard health survey was 19 Jun 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.