Pennsylvania › Montgomery County › Norristown
Ivory Wellness Center
2004 Old Arch Road, Norristown, PA 19401
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Ivory Wellness Center, in Norristown, Pennsylvania, is certified for 120 beds under for-profit, individual ownership and belongs to the Paramount Care Centers chain.
CMS gives it 2 of 5 stars overall, below the Pennsylvania median of 3; the health inspection rating is 2, staffing 3 and quality measures 3.
Inspectors recorded 67 health deficiencies across the three most recent survey cycles (13, 22, 32 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 55.8 per 100 beds, more than the state median of 22.2.
CMS lists 1 penalty in the period covered: fines totalling $25K.
Reported nurse staffing is 3.6 hours per resident per day (0.5 RN), close to the Pennsylvania median of 3.6; nursing staff turnover is 36.9%.
Compared with county, state and nation
| Measure | This facility | Montgomery Co. median | Pennsylvania median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 67 | 20 | 26 | 28.7 |
| Citations per 100 beds | 55.8 | 16.8 | 22.2 | 26.8 |
| Total nurse hours per resident day | 3.6 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.5 | 0.7 | 0.7 | 0.7 |
| Nursing staff turnover | 36.9% | 42.5% | 44.3% | 45.8% |
| Fines listed | $25,324 | $0 | $0 | — |
County and state figures are medians across facilities (58 in the county, 656 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Pennsylvania average per facility for the same cycle, as published by CMS. Standard health survey dates: 3 Dec 2025, 31 Oct 2024.
Severity mix: J ×2 G ×3 D ×44 E ×11 F ×5 B ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 18 Feb 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Complaint investigation | 11 Mar 2026 |
| 11 Dec 2025 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 20 Jan 2026 |
| 3 Dec 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 23 Dec 2025 |
| 3 Dec 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 23 Dec 2025 |
| 3 Dec 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 23 Dec 2025 |
| 3 Dec 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 23 Dec 2025 |
| 3 Dec 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 23 Dec 2025 |
| 3 Dec 2025 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 23 Dec 2025 |
| 3 Dec 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 23 Dec 2025 |
| 3 Dec 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 23 Dec 2025 |
| 3 Dec 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 23 Dec 2025 |
| 3 Dec 2025 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Standard survey | 23 Dec 2025 |
| 3 Dec 2025 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 23 Dec 2025 |
| 31 Oct 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 2 Dec 2024 |
| 31 Oct 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 2 Dec 2024 |
| 31 Oct 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 2 Dec 2024 |
| 31 Oct 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 2 Dec 2024 |
| 31 Oct 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 2 Dec 2024 |
| 31 Oct 2024 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | E | Standard survey | 2 Dec 2024 |
| 31 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 2 Dec 2024 |
| 31 Oct 2024 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 2 Dec 2024 |
| 31 Oct 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 2 Dec 2024 |
| 31 Oct 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 2 Dec 2024 |
| 31 Oct 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 2 Dec 2024 |
| 31 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 2 Dec 2024 |
| 31 Oct 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 2 Dec 2024 |
| 31 Oct 2024 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Standard survey | 2 Dec 2024 |
| 31 Oct 2024 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 2 Dec 2024 |
| 31 Oct 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 2 Dec 2024 |
| 31 Oct 2024 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Standard survey | 2 Dec 2024 |
| 31 Oct 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Standard survey | 2 Dec 2024 |
| 10 Sep 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 2 Oct 2024 |
| 10 Sep 2024 | F0908 | Keep all essential equipment working safely. | F | Complaint investigation | 2 Oct 2024 |
| 10 Sep 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 2 Oct 2024 |
| 10 Sep 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Complaint investigation | 1 Oct 2024 |
| 30 Jul 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 30 Aug 2024 |
| 30 Jul 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 30 Aug 2024 |
| 30 Jul 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 30 Aug 2024 |
| 30 Jul 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 30 Aug 2024 |
| 30 Jul 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 30 Aug 2024 |
| 30 Jul 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Complaint investigation | 30 Aug 2024 |
| 16 May 2024 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Complaint investigation | 17 Jun 2024 |
| 16 May 2024 | F0741 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. | D | Complaint investigation | 17 Jun 2024 |
| 22 Jan 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | J | Standard survey | 21 Feb 2024 |
| 22 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Standard survey | 21 Feb 2024 |
| 22 Jan 2024 | F0908 | Keep all essential equipment working safely. | G | Standard survey | 21 Feb 2024 |
| 22 Jan 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 21 Feb 2024 |
| 22 Jan 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard survey | 21 Feb 2024 |
| 22 Jan 2024 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Standard survey | 21 Feb 2024 |
| 22 Jan 2024 | F0559 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | Standard survey | 21 Feb 2024 |
| 22 Jan 2024 | F0606 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. | D | Standard survey | 21 Feb 2024 |
| 22 Jan 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 21 Feb 2024 |
| 22 Jan 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 21 Feb 2024 |
| 22 Jan 2024 | F0646 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. | D | Standard survey | 21 Feb 2024 |
| 22 Jan 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 21 Feb 2024 |
| 22 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 21 Feb 2024 |
| 22 Jan 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 21 Feb 2024 |
| 22 Jan 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 21 Feb 2024 |
| 22 Jan 2024 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Standard survey | 21 Feb 2024 |
| 22 Jan 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 21 Feb 2024 |
| 22 Jan 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 21 Feb 2024 |
| 22 Jan 2024 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | D | Standard survey | 21 Feb 2024 |
| 22 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 21 Feb 2024 |
| 22 Jan 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 21 Feb 2024 |
| 8 Nov 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 30 Nov 2023 |
| 30 Oct 2023 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Complaint investigation | 30 Nov 2023 |
| 30 Oct 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 30 Nov 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 22 Jan 2024 | Fine | $25,324 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Pennsylvania average. Turnover: nursing staff 36.9%, RNs 27.3%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Pennsylvania median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.3% | 15.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.4% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.1% | 2.9% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 17.7% | 16.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.7% | 4.5% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 26.3% | 17.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, individual. Chain: Paramount Care Centers (10 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Paramount Care Centers LLC | Operational/managerial control | NOT APPLICABLE | 05/01/2025 |
| Bankwell | Adp of the snf | NOT APPLICABLE | 05/01/2025 |
| Onyx Ivory Propco LLC | Adp of the snf | NOT APPLICABLE | 05/01/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Montgomery County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Artman Lutheran Home | Ambler | 61 | 5 | 4 | 5 | 17 | 27.9 | — | 11 May 2026 |
| Dock Terrace | Lansdale | 72 | 5 | 5 | 5 | 0 | 0.0 | — | — |
| Dresher Hill Health and Rehabilitation Center | Fort Washington | 118 | 5 | 4 | 3 | 5 | 4.2 | — | 30 Jan 2026 |
| Elm Terrace Gardens | Lansdale | 72 | 5 | 5 | 5 | 4 | 5.6 | — | 27 Mar 2025 |
| Frederick Living - Cedarwood | Frederick | 61 | 5 | 5 | 5 | 1 | 1.6 | — | 26 Oct 2023 |
| Gwynedd Healthcare and Rehabilitation Center | Lansdale | 181 | 5 | 4 | 3 | 15 | 8.3 | $24K | 4 Dec 2025 |
| Health Center At the Hill At Whitemarsh, The | Lafayette Hill | 60 | 5 | 5 | 5 | 1 | 1.7 | — | 14 Feb 2024 |
| Hrh Transitional Care Unit(A D/B/A Entity of Hrhs) | Meadowbrook | 21 | 5 | 5 | 5 | 3 | 14.3 | — | 19 Feb 2026 |
All 58 facilities in Montgomery County
Questions and answers
How many deficiencies has Ivory Wellness Center been cited for?
67 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The Pennsylvania median is 26 per facility.
Has Ivory Wellness Center been fined?
Yes. CMS lists fines totalling $25K in the period covered.
How does staffing at Ivory Wellness Center compare?
Reported total nurse staffing is 3.6 hours per resident per day against a Pennsylvania median of 3.6 and a national average of 3.9.
Who operates Ivory Wellness Center?
It is part of the Paramount Care Centers chain. Ownership type is for-profit, individual. Organisations in the CMS ownership record include Paramount Care Centers LLC. Individual owners and managers are not listed on this site.
When was Ivory Wellness Center last inspected?
The most recent survey or investigation in the CMS record is dated 18 Feb 2026; the most recent standard health survey was 3 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.