Kentmere Rehabilitation and Healthcare CenterCMS ratings, inspections and fines
- Address
- 1900 Lovering Avenue, Wilmington, DE 19806
- CCN
- 085001
- Ownership type
- Non-profit, other
- Certified beds
- 104
- Chain
- None in the CMS record
- Residents per day
- 90
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Kentmere Rehabilitation and Healthcare Center an overall rating of 3 of 5 stars. The last standard survey was on 13 Dec 2025. The latest survey cycle has 5 health citations. The median for nursing homes in Delaware is 9. CMS lists 1 fine of $8,278 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | New Castle County median | Delaware median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 3 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 4 | 4.0 | 4.0 | 2.9 |
| Quality measure rating | 3 | 5.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 25 homes in the county, 44 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Delaware median |
|---|---|---|---|
| Cycle 1 (latest) | 13 Dec 2025 | 5 | 9 |
| Cycle 2 | 22 Nov 2024 | 16 | 12 |
| Cycle 3 | No date | 12 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 5 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 13 Dec 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 11 Feb 2026 |
| 13 Dec 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 11 Feb 2026 |
| 13 Dec 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 11 Feb 2026 |
| 13 Dec 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 11 Feb 2026 |
| 13 Dec 2025 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Complaint investigation | 11 Feb 2026 |
Survey cycle 2: 16 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 22 Nov 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 29 Jan 2025 |
| 22 Nov 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 29 Jan 2025 |
| 22 Nov 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 29 Jan 2025 |
| 22 Nov 2024 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 29 Jan 2025 |
| 22 Nov 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 29 Jan 2025 |
| 22 Nov 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 29 Jan 2025 |
| 22 Nov 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 29 Jan 2025 |
| 22 Nov 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 29 Jan 2025 |
| 22 Nov 2024 | F0687 | Provide appropriate foot care. | D | Standard survey | 29 Jan 2025 |
| 22 Nov 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 29 Jan 2025 |
| 22 Nov 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 29 Jan 2025 |
| 22 Nov 2024 | F0741 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. | D | Complaint investigation | 29 Jan 2025 |
| 22 Nov 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | F | Standard survey | 29 Jan 2025 |
| 22 Nov 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 29 Jan 2025 |
| 22 Nov 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 29 Jan 2025 |
| 22 Nov 2024 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 29 Jan 2025 |
Survey cycle 3: 12 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 12 Oct 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 13 Dec 2023 |
| 12 Oct 2023 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 13 Dec 2023 |
| 12 Oct 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 13 Dec 2023 |
| 12 Oct 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 13 Dec 2023 |
| 12 Oct 2023 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 13 Dec 2023 |
| 12 Oct 2023 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Standard survey | 13 Dec 2023 |
| 12 Oct 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 13 Dec 2023 |
| 12 Oct 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 13 Dec 2023 |
| 12 Oct 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 13 Dec 2023 |
| 12 Oct 2023 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Standard survey | 13 Dec 2023 |
| 12 Oct 2023 | F0848 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | E | Standard survey | 13 Dec 2023 |
| 12 Oct 2023 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E | Standard survey | 13 Dec 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 13 Dec 2025 | Fine | $8,278 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Delaware median | Delaware average (CMS) |
|---|---|---|---|
| All nurse staff | 4.51 | 3.90 | 4.35 |
| Registered nurses (RN) | 0.91 | 0.80 | 0.97 |
| Licensed practical nurses (LPN) | 0.91 | 0.98 | |
| Nurse aides | 2.69 | 2.40 | |
| All nurse staff, weekends | 4.19 | 3.60 | 3.89 |
- Nurse staff turnover in a year
- 39.4%
- Nurse staff turnover, Delaware median
- 41.7%
- RN turnover in a year
- 45.8%
- Administrators who left in a year
- 2
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Delaware median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 24.8% | 11.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.0% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.4% | 2.8% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.0% | 0.5% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 28.7% | 14.5% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.0% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 3.0% | 10.3% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- Non-profit, other
- Legal business name
- Kentmere Home of Merciful Rest Society Inc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Kentmere Home of Merciful Rest Society Inc. | Operational/managerial control | 5 Jul 1966 | |
| Healthpro Heritage LLC | Adp of the snf | 1 Jan 2026 | |
| Kentmere Home of Merciful Rest Society Inc. | Adp of the snf | 20 Mar 2026 | |
| RKL LLP | Adp of the snf | 1 Jan 2026 |
The site shows organisations only. It does not show the names of persons.
Other homes in New Castle County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Gilpin Hall | Wilmington | 3 of 5 | 11 | $0 | 29 Aug 2025 | |
| Regency Healthcare & Rehab Center | Wilmington | 4 of 5 | 2 | $77,867 | 1 Jul 2025 | |
| Excelcare at Wilmington LLC | Wilmington | 3 of 5 | 3 | $38,290 | 13 Mar 2025 | |
| Complete Care at Hillside LLC | Wilmington | 4 of 5 | 20 | $0 | 6 Feb 2025 | |
| Wilmington Nursing & Rehabilitation CenterSpecial Focus Facility | Wilmington | Not rated | 35 | $424,128 | 4 Dec 2025 | |
| Stonegates | Greenville | 4 of 5 | 6 | $48,696 | 12 Dec 2025 | |
| Encore at Foulk | Wilmington | 5 of 5 | 2 | $13,544 | 13 Apr 2026 | |
| Cadia Rehabilitation Silverside | Wilmington | 5 of 5 | 10 | $10,608 | 27 Apr 2026 | |
| Willowbrooke Court at Country House | Wilmington | 5 of 5 | 0 | $0 | 23 Mar 2026 | |
| Kutz Rehabilitation and Nursing | Wilmington | 2 of 5 | 5 | $168,019 | 4 Mar 2026 | |
| Encore at Wilmington | Wilmington | 3 of 5 | 10 | $32,394 | 6 Jun 2025 | |
| Coral Springs Rehab & Healthcare | Wilmington | 2 of 5 | 8 | $99,184 | 8 Dec 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Kentmere Rehabilitation and Healthcare Center (CCN 085001). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/kentmere-rehabilitation-and-healthcare-center-wilmington-de-085001/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Kentmere Rehabilitation and Healthcare Center last inspected?
- The latest inspection with a citation in the CMS record was on 13 Dec 2025. It was a standard survey and a complaint investigation. It gave 5 citations. The standard survey before the last one was on 22 Nov 2024.
- Who operates Kentmere Rehabilitation and Healthcare Center?
- The CMS record gives the ownership type as non-profit, other. CMS lists no chain for the home. The CMS ownership file names Kentmere Home of Merciful Rest Society Inc. for operational or managerial control. This site does not show the names of persons.
- Is Kentmere Rehabilitation and Healthcare Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Delaware as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.