Elder Care Record

West Virginia › Mineral County › Keyser

Keyser Healthcare Center

135 Southern Drive, Keyser, WV 26726

CCN 515122 · For-profit, corporation · 122 certified beds · chain Communicare Health

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Keyser Healthcare Center, in Keyser, West Virginia, is certified for 122 beds under for-profit, corporation ownership and belongs to the Communicare Health chain.

CMS gives it 2 of 5 stars overall, below the West Virginia median of 3; the health inspection rating is 2, staffing 3 and quality measures 2.

Inspectors recorded 49 health deficiencies across the three most recent survey cycles (13, 20, 16 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 40.2 per 100 beds, about the same as the state median of 47.3.

CMS lists 1 penalty in the period covered: fines totalling $35K.

Reported nurse staffing is 3.7 hours per resident per day (0.8 RN), close to the West Virginia median of 3.5; nursing staff turnover is 53.1%.

49health deficiencies, 3 survey cycles1 at actual harm or worse
$35Kfines listed by CMS1 penalty in period
3.7nurse hours per resident per daystate median 3.5
91%occupancy (residents ÷ beds)111 residents a day

Compared with county, state and nation

MeasureThis facilityMineral Co. medianWest Virginia medianUS average
Overall star rating2433.0
Health citations, 3 cycles49493828.7
Citations per 100 beds40.253.047.326.8
Total nurse hours per resident day3.73.83.53.9
RN hours per resident day0.80.80.70.7
Nursing staff turnover53.1%56.2%43.2%45.8%
Fines listed$35,045$42,982$8,021—

County and state figures are medians across facilities (2 in the county, 123 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)13
Cycle 220
Cycle 316

Dark bar: this facility. Grey bar: West Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 26 Nov 2025, 10 Jan 2024.

Severity mix: K ×1 D ×29 E ×17 F ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
26 Nov 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.KStandard survey12 Jan 2026
26 Nov 2025F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.EStandard survey12 Jan 2026
26 Nov 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation12 Jan 2026
26 Nov 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey12 Jan 2026
26 Nov 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey12 Jan 2026
26 Nov 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey12 Jan 2026
26 Nov 2025F0880Provide and implement an infection prevention and control program.EStandard survey12 Jan 2026
26 Nov 2025F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.DStandard survey12 Jan 2026
26 Nov 2025F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey12 Jan 2026
26 Nov 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey12 Jan 2026
26 Nov 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey12 Jan 2026
26 Nov 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey12 Jan 2026
26 Nov 2025F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey12 Jan 2026
10 Jan 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.FStandard survey30 Jan 2024
10 Jan 2024F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.FStandard survey30 Jan 2024
10 Jan 2024F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EStandard survey30 Jan 2024
10 Jan 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey30 Jan 2024
10 Jan 2024F0679Provide activities to meet all resident's needs.EStandard survey30 Jan 2024
10 Jan 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.EStandard survey30 Jan 2024
10 Jan 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey30 Jan 2024
10 Jan 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey30 Jan 2024
10 Jan 2024F0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.EStandard survey30 Jan 2024
10 Jan 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey30 Jan 2024
10 Jan 2024F0641Ensure each resident receives an accurate assessment.DStandard survey30 Jan 2024
10 Jan 2024F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey30 Jan 2024
10 Jan 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey30 Jan 2024
10 Jan 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey30 Jan 2024
10 Jan 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey30 Jan 2024
10 Jan 2024F0710Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.DStandard survey30 Jan 2024
10 Jan 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey30 Jan 2024
10 Jan 2024F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DStandard survey30 Jan 2024
10 Jan 2024F0814Dispose of garbage and refuse properly.DStandard survey30 Jan 2024
10 Jan 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey30 Jan 2024
7 Dec 2022F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey24 Jan 2023
7 Dec 2022F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey24 Jan 2023
7 Dec 2022F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard survey24 Jan 2023
7 Dec 2022F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey24 Jan 2023
7 Dec 2022F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey24 Jan 2023
7 Dec 2022F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey24 Jan 2023
7 Dec 2022F0610Respond appropriately to all alleged violations.DStandard survey24 Jan 2023
7 Dec 2022F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey24 Jan 2023
7 Dec 2022F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey24 Jan 2023
7 Dec 2022F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey24 Jan 2023
7 Dec 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey24 Jan 2023
7 Dec 2022F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey24 Jan 2023
7 Dec 2022F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DStandard survey24 Jan 2023
7 Dec 2022F0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.DStandard survey24 Jan 2023
7 Dec 2022F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey24 Jan 2023
7 Dec 2022F0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.DStandard survey24 Jan 2023

Penalties

DateTypeAmountDetail
26 Nov 2025Fine$35,045

Staffing

Total nursing3.66 h
Nurse aides2.13 h
LPN0.71 h
RN0.82 h
Weekend total3.09 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the West Virginia average. Turnover: nursing staff 53.1%, RNs 57.1%; — administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityWest Virginia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay12.3%14.2%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.5%1.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay5.6%4.4%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.8%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay15.8%15.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay1.1%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay11.9%10.9%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Southern Leasing Co., Llc. Chain: Communicare Health (110 facilities).

OrganisationRole in the CMS recordInterestSince
Southern Mgt Co., LLCOperational/managerial controlNOT APPLICABLE07/01/2022
Omg Re Holdings LLCLimited partnership interestNOT APPLICABLE07/01/2022
Southern Mgt Co., LLCAdp of the snfNOT APPLICABLE04/25/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Mineral County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Complete Care At Dawnview LLCFort Ashby664323553.0$43K15 Apr 2026

All 2 facilities in Mineral County

Questions and answers

How many deficiencies has Keyser Healthcare Center been cited for?

49 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The West Virginia median is 38 per facility.

Has Keyser Healthcare Center been fined?

Yes. CMS lists fines totalling $35K in the period covered.

How does staffing at Keyser Healthcare Center compare?

Reported total nurse staffing is 3.7 hours per resident per day against a West Virginia median of 3.5 and a national average of 3.9.

Who operates Keyser Healthcare Center?

It is part of the Communicare Health chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Southern Mgt Co., LLC. Individual owners and managers are not listed on this site.

When was Keyser Healthcare Center last inspected?

The most recent survey or investigation in the CMS record is dated 26 Nov 2025; the most recent standard health survey was 26 Nov 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.