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Laurel Heights Community Care
2740 California St, San Francisco, CA 94115
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Laurel Heights Community Care is a For-profit, corporation nursing home in San Francisco, California, certified for 32 beds and caring for about 30 residents a day.
CMS gives it 5 of 5 stars overall, above the California median of 3; the health inspection rating is 4, staffing 4 and quality measures 5.
Inspectors recorded 24 health deficiencies across the three most recent survey cycles (4, 16, 4 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 75.0 per 100 beds, more than the state median of 51.1.
CMS lists 1 penalty in the period covered: fines totalling $8K.
Reported nurse staffing is 4.1 hours per resident per day (0.4 RN), close to the California median of 4.2; nursing staff turnover is 14.3%.
Compared with county, state and nation
| Measure | This facility | San Francisco Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 5 | 3 | 3.0 |
| Health citations, 3 cycles | 24 | 24 | 44 | 28.7 |
| Citations per 100 beds | 75.0 | 29.4 | 51.1 | 26.8 |
| Total nurse hours per resident day | 4.1 | 4.3 | 4.2 | 3.9 |
| RN hours per resident day | 0.4 | 0.9 | 0.5 | 0.7 |
| Nursing staff turnover | 14.3% | 35.5% | 36.4% | 45.8% |
| Fines listed | $8,018 | $0 | $0 | — |
County and state figures are medians across facilities (18 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 31 Jul 2025, 19 Apr 2024.
Severity mix: G ×1 D ×11 E ×6 F ×5 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 31 Jul 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 30 Aug 2025 |
| 31 Jul 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 30 Aug 2025 |
| 31 Jul 2025 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 30 Aug 2025 |
| 31 Jul 2025 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | B | Standard survey | 19 Jun 2024 |
| 8 May 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 15 May 2024 |
| 19 Apr 2024 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Standard survey | 17 May 2024 |
| 19 Apr 2024 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | Standard survey | 17 May 2024 |
| 19 Apr 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Standard survey | 13 May 2024 |
| 19 Apr 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Standard survey | 13 May 2024 |
| 19 Apr 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 17 May 2024 |
| 19 Apr 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Standard survey | 30 Apr 2024 |
| 19 Apr 2024 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Standard survey | 13 May 2024 |
| 19 Apr 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 7 May 2024 |
| 19 Apr 2024 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | E | Standard survey | 19 May 2024 |
| 19 Apr 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 22 Apr 2024 |
| 19 Apr 2024 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 16 May 2024 |
| 19 Apr 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 7 May 2024 |
| 19 Apr 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 7 May 2024 |
| 19 Apr 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 26 Apr 2024 |
| 19 Apr 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 30 Apr 2024 |
| 19 Apr 2024 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 19 Apr 2024 |
| 9 Dec 2021 | F0912 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | E | Standard survey | 13 Jan 2022 |
| 9 Dec 2021 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 13 Jan 2022 |
| 9 Dec 2021 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 13 Jan 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 19 Apr 2024 | Fine | $8,018 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 14.3%, RNs —; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 4.8% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 1.3% | 2.8% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 17.1% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.4% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 8.3% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Jc Care Inc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Jc Care Inc | 5% or greater direct ownership interest | 100% | 11/01/2014 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in San Francisco County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| California Pacific Medical Ctr- Davies Campus Hosp | San Francisco | 38 | 5 | 5 | 5 | 10 | 26.3 | — | 9 Jan 2026 |
| Central Gardens Post Acute | San Francisco | 92 | 5 | 5 | 3 | 26 | 28.3 | — | 20 Feb 2025 |
| Hayes Convalescent Hospital | San Francisco | 34 | 5 | 5 | 4 | 10 | 29.4 | — | 12 Dec 2024 |
| Jewish Home & Rehab Center D/P SNF | San Francisco | 362 | 5 | 4 | 5 | 51 | 14.1 | — | 12 Feb 2026 |
| Lawton Skilled Nursing & Rehabilitation Center | San Francisco | 68 | 5 | 5 | 4 | 19 | 27.9 | — | 17 Apr 2026 |
| Pacific Heights Transitional Care Center | San Francisco | 120 | 5 | 5 | 4 | 25 | 20.8 | $25K | 13 Mar 2026 |
| San Francisco Post Acute | San Francisco | 53 | 5 | 4 | 2 | 24 | 45.3 | — | 12 Dec 2024 |
| San Francisco Towers | San Francisco | 27 | 5 | 5 | 5 | 11 | 40.7 | — | 4 Dec 2025 |
All 18 facilities in San Francisco County
Questions and answers
How many deficiencies has Laurel Heights Community Care been cited for?
24 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Laurel Heights Community Care been fined?
Yes. CMS lists fines totalling $8K in the period covered.
How does staffing at Laurel Heights Community Care compare?
Reported total nurse staffing is 4.1 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Laurel Heights Community Care?
Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Jc Care Inc. Individual owners and managers are not listed on this site.
When was Laurel Heights Community Care last inspected?
The most recent survey or investigation in the CMS record is dated 31 Jul 2025; the most recent standard health survey was 31 Jul 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.