Oklahoma › Rogers County › Claremore
Memory Care Center At Emerald
2700 North Hickory Street, Claremore, OK 74017
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Memory Care Center At Emerald, in Claremore, Oklahoma, is certified for 60 beds under for-profit, limited liability company ownership and belongs to the Emerald Healthcare chain.
CMS gives it 1 of 5 stars overall, below the Oklahoma median of 2; the health inspection rating is 1, staffing 2 and quality measures 2.
Inspectors recorded 50 health deficiencies across the three most recent survey cycles (21, 24, 5 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 83.3 per 100 beds, more than the state median of 21.2.
CMS lists 1 penalty in the period covered: fines totalling $15K.
Reported nurse staffing is 3.4 hours per resident per day (0.2 RN), close to the Oklahoma median of 3.7; nursing staff turnover is 68.9%.
CMS flags that the facility carries the CMS abuse icon and has not had a standard health inspection in more than two years.
Compared with county, state and nation
| Measure | This facility | Rogers Co. median | Oklahoma median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 50 | 29 | 20 | 28.7 |
| Citations per 100 beds | 83.3 | 38.0 | 21.2 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.4 | 3.7 | 3.9 |
| RN hours per resident day | 0.2 | 0.2 | 0.3 | 0.7 |
| Nursing staff turnover | 68.9% | 67.1% | 55.3% | 45.8% |
| Fines listed | $15,239 | $0 | $4,017 | — |
County and state figures are medians across facilities (5 in the county, 283 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Oklahoma average per facility for the same cycle, as published by CMS. Standard health survey dates: 14 May 2024, 3 Apr 2023.
Severity mix: K ×1 G ×2 D ×17 E ×29 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 2 Jun 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 24 Jul 2026 |
| 2 Jun 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 24 Jul 2026 |
| 12 May 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 11 Jul 2025 |
| 12 May 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 11 Jul 2025 |
| 31 May 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 28 Jun 2024 |
| 14 May 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 28 Jun 2024 |
| 14 May 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 28 Jun 2024 |
| 14 May 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 28 Jun 2024 |
| 14 May 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Complaint investigation | 28 Jun 2024 |
| 14 May 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 28 Jun 2024 |
| 14 May 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 28 Jun 2024 |
| 14 May 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Standard survey | 28 Jun 2024 |
| 14 May 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 28 Jun 2024 |
| 14 May 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 28 Jun 2024 |
| 14 May 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 28 Jun 2024 |
| 14 May 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Standard survey | 28 Jun 2024 |
| 14 May 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 28 Jun 2024 |
| 14 May 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 28 Jun 2024 |
| 14 May 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 28 Jun 2024 |
| 14 May 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 28 Jun 2024 |
| 14 May 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 28 Jun 2024 |
| 14 May 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 28 Jun 2024 |
| 14 May 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 28 Jun 2024 |
| 14 May 2024 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D | Standard survey | 28 Jun 2024 |
| 17 Oct 2023 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | E | Complaint investigation | 10 Nov 2023 |
| 17 Oct 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 10 Nov 2023 |
| 3 Apr 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | E | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0637 | Assess the resident when there is a significant change in condition | E | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | E | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0848 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. | E | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0881 | Implement a program that monitors antibiotic use. | E | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 23 May 2023 |
| 3 Apr 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 23 May 2023 |
| 30 May 2019 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 29 Jun 2019 |
| 30 May 2019 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 29 Jun 2019 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 14 May 2024 | Fine | $15,239 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Oklahoma average. Turnover: nursing staff 68.9%, RNs —; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Oklahoma median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 23.7% | 12.1% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 1.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.7% | 4.3% | 2.8% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 19.0% | 11.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.3% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 45.9% | 14.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Memory Care Center At Emerald, Llc. Chain: Emerald Healthcare (14 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Ehc Claremore Operations LLC | 5% or greater direct ownership interest | 100% | 06/04/2018 |
| Jw Oklahoma Holdings LLC | 5% or greater indirect ownership interest | 50% | 06/04/2018 |
| Ycok Holdings LLC | 5% or greater indirect ownership interest | 50% | 06/04/2018 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Rogers County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Rolling Hills Care Center | Catoosa | 126 | 4 | 4 | 3 | 11 | 8.7 | — | 8 Jun 2026 |
| Claremore Skilled Nursing and Therapy | Claremore | 118 | 3 | 3 | 2 | 16 | 13.6 | — | 4 Mar 2026 |
| Emerald Care Center Claremore | Claremore | 129 | 2 | 2 | 3 | 49 | 38.0 | — | 2 Jul 2026 |
| Lane Nursing & Ventilator Care | Inola | 65 | 1 | 2 | 1 | 29 | 44.6 | — | 27 Mar 2025 |
All 5 facilities in Rogers County
Questions and answers
How many deficiencies has Memory Care Center At Emerald been cited for?
50 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Oklahoma median is 20 per facility.
Has Memory Care Center At Emerald been fined?
Yes. CMS lists fines totalling $15K in the period covered.
How does staffing at Memory Care Center At Emerald compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Oklahoma median of 3.7 and a national average of 3.9.
Who operates Memory Care Center At Emerald?
It is part of the Emerald Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Ehc Claremore Operations LLC, Jw Oklahoma Holdings LLC and Ycok Holdings LLC. Individual owners and managers are not listed on this site.
When was Memory Care Center At Emerald last inspected?
The most recent survey or investigation in the CMS record is dated 2 Jun 2026; the most recent standard health survey was 14 May 2024.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.