Elder Care Record

North Carolina › Union County › Monroe

Monroe Rehabilitation Center

1212 Sunset Drive East, Monroe, NC 28112

CCN 345254 · For-profit, limited liability company · 147 certified beds · chain Sovereign Healthcare Holdings

CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 147 beds, Monroe Rehabilitation Center serves Monroe in Union County, North Carolina and has taken Medicare and Medicaid residents since 1986.

CMS gives it 2 of 5 stars overall, below the North Carolina median of 3; the health inspection rating is 2, staffing 3 and quality measures 3.

Inspectors recorded 21 health deficiencies across the three most recent survey cycles (4, 10, 7 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 14.3 per 100 beds, about the same as the state median of 15.6.

CMS lists 5 penalties in the period covered: fines totalling $61K and 1 payment denial.

Reported nurse staffing is 3.6 hours per resident per day (0.5 RN), close to the North Carolina median of 3.5; nursing staff turnover is 52.9%.

CMS flags that the facility carries the CMS abuse icon.

21health deficiencies, 3 survey cycles3 at actual harm or worse
$61Kfines listed by CMS5 penalties in period
3.6nurse hours per resident per daystate median 3.5
77%occupancy (residents ÷ beds)114 residents a day

Compared with county, state and nation

MeasureThis facilityUnion Co. medianNorth Carolina medianUS average
Overall star rating2333.0
Health citations, 3 cycles21201628.7
Citations per 100 beds14.314.315.626.8
Total nurse hours per resident day3.64.03.53.9
RN hours per resident day0.50.50.50.7
Nursing staff turnover52.9%47.2%48.6%45.8%
Fines listed$61,174$34,624$8,512—

County and state figures are medians across facilities (7 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)4
Cycle 210
Cycle 37

Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 19 Mar 2026, 8 Jan 2025.

Severity mix: J ×1 G ×2 D ×8 E ×6 B ×3 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
19 Mar 2026F0565Honor the resident's right to organize and participate in resident/family groups in the facility.DStandard survey7 Apr 2026
30 Sep 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation1 Oct 2025
30 Sep 2025F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EComplaint investigation1 Oct 2025
30 Sep 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation8 Sep 2025
17 Apr 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation10 Apr 2025
8 Jan 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation2 Nov 2024
8 Jan 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation10 Feb 2025
8 Jan 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey10 Feb 2025
8 Jan 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation10 Feb 2025
8 Jan 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey10 Feb 2025
8 Jan 2025F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey10 Feb 2025
8 Jan 2025F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.DComplaint investigation10 Feb 2025
8 Jan 2025F0575Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.CStandard survey10 Feb 2025
8 Jan 2025F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.BStandard survey10 Feb 2025
8 Jun 2023F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard survey6 Jul 2023
8 Jun 2023F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey6 Jul 2023
8 Jun 2023F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.EStandard survey6 Jul 2023
8 Jun 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey6 Jul 2023
8 Jun 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey6 Jul 2023
8 Jun 2023F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.BStandard survey6 Jul 2023
8 Jun 2023F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.BStandard survey6 Jul 2023

Penalties

DateTypeAmountDetail
30 Sep 2025Fine$28,243
17 Apr 2025Fine$16,985
22 Jan 2025Payment denial—7 days
22 Jan 2025Fine$4,246
8 Jan 2025Fine$11,700

Staffing

Total nursing3.59 h
Nurse aides2.09 h
LPN0.98 h
RN0.51 h
Weekend total3.1 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 52.9%, RNs 68.8%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityNorth Carolina medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay8.2%14.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.3%1.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.4%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay5.7%1.1%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay8.7%17.0%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.0%5.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay19.6%13.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Monroe Rehabilitation Center Llc. Chain: Sovereign Healthcare Holdings (43 facilities).

OrganisationRole in the CMS recordInterestSince
Sovereign Carolina Holdings LLCDirect ownership interestNOT APPLICABLE03/06/2014
John J Notermann Business TrIndirect ownership interestNOT APPLICABLE11/12/2017
Hsp Carolina, LLC5% or greater security interestNOT APPLICABLE05/01/2014
Southern Healthcare Management LLCOperational/managerial controlNOT APPLICABLE05/01/2014
Forvis Mazars LLPAdp of the snfNOT APPLICABLE01/01/2025
Hsp Carolina, LLCAdp of the snfNOT APPLICABLE05/28/2025
Sabra Health Care Reit IncAdp of the snfNOT APPLICABLE05/01/2014
Southern Healthcare Management LLCAdp of the snfNOT APPLICABLE05/28/2025
Sovereign Carolina Disbursements, LLCAdp of the snfNOT APPLICABLE05/01/2014

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Union County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Jesse Helms Nursing CenterMonroe7055357.1—14 Aug 2025
White Oak of WaxhawWaxhaw10055300.0——
Lake Park Nursing and Rehabilitation CenterIndian Trail1204352218.3$35K22 Jan 2026
Stratford Manor Health & RehabMonroe603412033.3—10 Apr 2025
Autumn Care of MarshvilleMarshville1101211513.6$45K12 Feb 2026
Pruitthealth-Union PointeMonroe901143336.7$198K25 Jun 2026

All 7 facilities in Union County

Questions and answers

How many deficiencies has Monroe Rehabilitation Center been cited for?

21 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.

Has Monroe Rehabilitation Center been fined?

Yes. CMS lists fines totalling $61K in the period covered, plus 1 payment denial.

How does staffing at Monroe Rehabilitation Center compare?

Reported total nurse staffing is 3.6 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.

Who operates Monroe Rehabilitation Center?

It is part of the Sovereign Healthcare Holdings chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Sovereign Carolina Holdings LLC, John J Notermann Business Tr and Southern Healthcare Management LLC. Individual owners and managers are not listed on this site.

When was Monroe Rehabilitation Center last inspected?

The most recent survey or investigation in the CMS record is dated 19 Mar 2026; the most recent standard health survey was 19 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.