North Carolina › Union County › Monroe
Pruitthealth-Union Pointe
3510 West Highway 74, Monroe, NC 28110
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Pruitthealth-Union Pointe, in Monroe, North Carolina, is certified for 90 beds under for-profit, limited liability company ownership and belongs to the Pruitthealth chain.
CMS gives it 1 of 5 stars overall, below the North Carolina median of 3; the health inspection rating is 1, staffing 4 and quality measures 4.
Inspectors recorded 33 health deficiencies across the three most recent survey cycles (7, 18, 8 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 36.7 per 100 beds, more than the state median of 15.6.
CMS lists 3 penalties in the period covered: fines totalling $198K and 1 payment denial.
Reported nurse staffing is 4.0 hours per resident per day (0.8 RN), close to the North Carolina median of 3.5; nursing staff turnover is 47.2%.
Compared with county, state and nation
| Measure | This facility | Union Co. median | North Carolina median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 33 | 20 | 16 | 28.7 |
| Citations per 100 beds | 36.7 | 14.3 | 15.6 | 26.8 |
| Total nurse hours per resident day | 4.0 | 4.0 | 3.5 | 3.9 |
| RN hours per resident day | 0.8 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 47.2% | 47.2% | 48.6% | 45.8% |
| Fines listed | $197,532 | $34,624 | $8,512 | — |
County and state figures are medians across facilities (7 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 12 May 2025, 16 Feb 2024.
Severity mix: J ×2 G ×1 H ×2 D ×18 E ×7 B ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 25 Jun 2026 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 23 Jul 2026 |
| 25 Jun 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 23 Jul 2026 |
| 12 May 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 13 Jun 2025 |
| 12 May 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 13 Jun 2025 |
| 12 May 2025 | F0760 | Ensure that residents are free from significant medication errors. | E | Complaint investigation | 13 Jun 2025 |
| 12 May 2025 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 3 May 2025 |
| 12 May 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 13 Jun 2025 |
| 1 Jul 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 19 Jul 2024 |
| 1 Jul 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | J | Complaint investigation | 19 Jul 2024 |
| 16 Feb 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | H | Complaint investigation | 11 Mar 2024 |
| 16 Feb 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | H | Complaint investigation | 11 Mar 2024 |
| 16 Feb 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 11 Mar 2024 |
| 16 Feb 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 11 Mar 2024 |
| 16 Feb 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 11 Mar 2024 |
| 16 Feb 2024 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | E | Complaint investigation | 11 Mar 2024 |
| 16 Feb 2024 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Complaint investigation | 11 Mar 2024 |
| 16 Feb 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 11 Mar 2024 |
| 16 Feb 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 11 Mar 2024 |
| 16 Feb 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 30 Apr 2024 |
| 16 Feb 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 11 Mar 2024 |
| 16 Feb 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 11 Mar 2024 |
| 16 Feb 2024 | F0777 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. | D | Standard survey | 11 Mar 2024 |
| 16 Feb 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 11 Mar 2024 |
| 16 Feb 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 11 Mar 2024 |
| 16 Feb 2024 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Standard survey | 11 Mar 2024 |
| 16 Feb 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Standard survey | 11 Mar 2024 |
| 16 Feb 2024 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | Standard survey | 11 Mar 2024 |
| 30 Jun 2022 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Standard survey | 28 Jul 2022 |
| 30 Jun 2022 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 28 Jul 2022 |
| 30 Jun 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 28 Jul 2022 |
| 30 Jun 2022 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 28 Jul 2022 |
| 30 Jun 2022 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Standard survey | 28 Jul 2022 |
| 30 Jun 2022 | F0732 | Post nurse staffing information every day. | B | Standard survey | 28 Jul 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 1 Jul 2024 | Fine | $33,995 | |
| 16 Feb 2024 | Payment denial | — | 49 days |
| 16 Feb 2024 | Fine | $163,537 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 47.2%, RNs 43.5%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 18.1% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.3% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.0% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.4% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.0% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 22.0% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.0% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.3% | 13.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: The Heritage Of Union County, Llc. Chain: Pruitthealth (95 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| United Health Services of North Carolina Inc | 5% or greater indirect ownership interest | 99% | 05/31/2022 |
| Pruitthealth Inc | Operational/managerial control | NOT APPLICABLE | 09/25/2007 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Union County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Jesse Helms Nursing Center | Monroe | 70 | 5 | 5 | 3 | 5 | 7.1 | — | 14 Aug 2025 |
| White Oak of Waxhaw | Waxhaw | 100 | 5 | 5 | 3 | 0 | 0.0 | — | — |
| Lake Park Nursing and Rehabilitation Center | Indian Trail | 120 | 4 | 3 | 5 | 22 | 18.3 | $35K | 22 Jan 2026 |
| Stratford Manor Health & Rehab | Monroe | 60 | 3 | 4 | 1 | 20 | 33.3 | — | 10 Apr 2025 |
| Monroe Rehabilitation Centerabuse icon | Monroe | 147 | 2 | 2 | 3 | 21 | 14.3 | $61K | 19 Mar 2026 |
| Autumn Care of Marshville | Marshville | 110 | 1 | 2 | 1 | 15 | 13.6 | $45K | 12 Feb 2026 |
All 7 facilities in Union County
Questions and answers
How many deficiencies has Pruitthealth-Union Pointe been cited for?
33 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.
Has Pruitthealth-Union Pointe been fined?
Yes. CMS lists fines totalling $198K in the period covered, plus 1 payment denial.
How does staffing at Pruitthealth-Union Pointe compare?
Reported total nurse staffing is 4.0 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.
Who operates Pruitthealth-Union Pointe?
It is part of the Pruitthealth chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include United Health Services of North Carolina Inc and Pruitthealth Inc. Individual owners and managers are not listed on this site.
When was Pruitthealth-Union Pointe last inspected?
The most recent survey or investigation in the CMS record is dated 25 Jun 2026; the most recent standard health survey was 12 May 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.