Elder Care Record

West Virginia › Jackson County › Ripley

Mountain View Care Center

107 Miller Drive, Ripley, WV 25271

CCN 515065 · For-profit, corporation · 120 certified beds · chain Hill Valley Healthcare

Special Focus Facility candidate
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 120 beds, Mountain View Care Center serves Ripley in Jackson County, West Virginia and has taken Medicare and Medicaid residents since 1978.

CMS gives it 1 of 5 stars overall, below the West Virginia median of 3; the health inspection rating is 1, staffing 1 and quality measures 3.

Inspectors recorded 67 health deficiencies across the three most recent survey cycles (37, 16, 14 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 55.8 per 100 beds, about the same as the state median of 47.3.

CMS lists 1 penalty in the period covered: fines totalling $34K.

Reported nurse staffing is 3.0 hours per resident per day (0.5 RN), close to the West Virginia median of 3.5; nursing staff turnover is 50.5%.

CMS flags that the facility is a Special Focus Facility candidate.

67health deficiencies, 3 survey cycles1 at actual harm or worse
$34Kfines listed by CMS1 penalty in period
3.0nurse hours per resident per daystate median 3.5
90%occupancy (residents ÷ beds)108 residents a day

Compared with county, state and nation

MeasureThis facilityJackson Co. medianWest Virginia medianUS average
Overall star rating1433.0
Health citations, 3 cycles67673828.7
Citations per 100 beds55.858.147.326.8
Total nurse hours per resident day3.03.03.53.9
RN hours per resident day0.50.90.70.7
Nursing staff turnover50.5%50.5%43.2%45.8%
Fines listed$34,496$34,496$8,021—

County and state figures are medians across facilities (2 in the county, 123 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)37
Cycle 216
Cycle 314

Dark bar: this facility. Grey bar: West Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 26 Feb 2025, 29 Jun 2023.

Severity mix: K ×1 D ×24 E ×40 F ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
10 Jun 2026F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation15 Jul 2026
10 Jun 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation15 Jul 2026
10 Jun 2026F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint investigation15 Jul 2026
10 Jun 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EComplaint investigation15 Jul 2026
10 Jun 2026F0814Dispose of garbage and refuse properly.EComplaint investigation15 Jul 2026
10 Jun 2026F0583Keep residents' personal and medical records private and confidential.DComplaint investigation15 Jul 2026
10 Jun 2026F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.DComplaint investigation15 Jul 2026
10 Jun 2026F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DComplaint investigation15 Jul 2026
16 Oct 2025F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EComplaint investigation15 Dec 2025
16 Oct 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint investigation15 Dec 2025
16 Oct 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EComplaint investigation15 Dec 2025
16 Oct 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EComplaint investigation15 Dec 2025
16 Oct 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation15 Dec 2025
16 Oct 2025F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DComplaint investigation15 Dec 2025
16 Oct 2025F0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.DComplaint investigation15 Dec 2025
26 Feb 2025F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.KStandard survey20 Mar 2025
26 Feb 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey20 Mar 2025
26 Feb 2025F0565Honor the resident's right to organize and participate in resident/family groups in the facility.EStandard survey20 Mar 2025
26 Feb 2025F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.EStandard survey20 Mar 2025
26 Feb 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey20 Mar 2025
26 Feb 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation20 Mar 2025
26 Feb 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation20 Mar 2025
26 Feb 2025F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EComplaint investigation20 Mar 2025
26 Feb 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey20 Mar 2025
26 Feb 2025F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.EStandard survey20 Mar 2025
26 Feb 2025F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.EStandard survey20 Mar 2025
26 Feb 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey30 Apr 2025
26 Feb 2025F0814Dispose of garbage and refuse properly.EStandard survey20 Mar 2025
26 Feb 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EStandard survey20 Mar 2025
26 Feb 2025F0610Respond appropriately to all alleged violations.DStandard survey20 Mar 2025
26 Feb 2025F0641Ensure each resident receives an accurate assessment.DStandard survey20 Mar 2025
26 Feb 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey20 Mar 2025
26 Feb 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey20 Mar 2025
26 Feb 2025F0730Observe each nurse aide's job performance and give regular training.DStandard survey20 Mar 2025
26 Feb 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey20 Mar 2025
26 Feb 2025F0770Provide timely, quality laboratory services/tests to meet the needs of residents.DStandard survey20 Mar 2025
26 Feb 2025F0880Provide and implement an infection prevention and control program.DStandard survey20 Mar 2025
29 Jun 2023F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyFStandard survey1 Aug 2023
29 Jun 2023F0880Provide and implement an infection prevention and control program.FStandard survey1 Aug 2023
29 Jun 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey1 Aug 2023
29 Jun 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey1 Aug 2023
29 Jun 2023F0732Post nurse staffing information every day.EStandard survey1 Aug 2023
29 Jun 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey1 Aug 2023
29 Jun 2023F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey1 Aug 2023
29 Jun 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey1 Aug 2023
29 Jun 2023F0814Dispose of garbage and refuse properly.EStandard survey1 Aug 2023
29 Jun 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey1 Aug 2023
29 Jun 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey1 Aug 2023
29 Jun 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey1 Aug 2023
29 Jun 2023F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey1 Aug 2023
29 Jun 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey1 Aug 2023
29 Jun 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey1 Aug 2023
29 Jun 2023F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey1 Aug 2023
24 Feb 2022F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey25 Mar 2022
24 Feb 2022F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey25 Mar 2022
24 Feb 2022F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EStandard survey25 Mar 2022
24 Feb 2022F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.EStandard survey25 Mar 2022
24 Feb 2022F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey25 Mar 2022
24 Feb 2022F0679Provide activities to meet all resident's needs.EStandard survey25 Mar 2022
24 Feb 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey25 Mar 2022
24 Feb 2022F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey25 Mar 2022
24 Feb 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey25 Mar 2022
24 Feb 2022F0880Provide and implement an infection prevention and control program.EStandard survey25 Mar 2022
24 Feb 2022F0908Keep all essential equipment working safely.EStandard survey25 Mar 2022
24 Feb 2022F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey25 Mar 2022
24 Feb 2022F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey25 Mar 2022
24 Feb 2022F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey25 Mar 2022

Penalties

DateTypeAmountDetail
26 Feb 2025Fine$34,496

Staffing

Total nursing3.03 h
Nurse aides1.63 h
LPN0.92 h
RN0.49 h
Weekend total2.56 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the West Virginia average. Turnover: nursing staff 50.5%, RNs 33.3%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityWest Virginia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay10.0%14.2%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.1%1.0%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.8%4.4%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.6%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay10.1%15.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.9%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay12.8%10.9%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Ripley Snf Operations Llc. Chain: Hill Valley Healthcare (43 facilities).

OrganisationRole in the CMS recordInterestSince
Ripley SNF Operations Holdings LLC5% or greater direct ownership interest100%01/12/2021
Greystone Loan Aggregator LLC5% or greater mortgage interestNOT APPLICABLE05/01/2021
Greystone Loan Aggregator LLC5% or greater security interestNOT APPLICABLE05/01/2021
Hvh Wv Management LLCOperational/managerial controlNOT APPLICABLE05/01/2021
Ripley Operations Manager LLCOperational/managerial controlNOT APPLICABLE05/01/2021

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Jackson County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Ravenswood VillageRavenswood624433658.1—26 Mar 2025

All 2 facilities in Jackson County

Questions and answers

How many deficiencies has Mountain View Care Center been cited for?

67 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The West Virginia median is 38 per facility.

Has Mountain View Care Center been fined?

Yes. CMS lists fines totalling $34K in the period covered.

How does staffing at Mountain View Care Center compare?

Reported total nurse staffing is 3.0 hours per resident per day against a West Virginia median of 3.5 and a national average of 3.9.

Who operates Mountain View Care Center?

It is part of the Hill Valley Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Ripley SNF Operations Holdings LLC, Hvh Wv Management LLC and Ripley Operations Manager LLC. Individual owners and managers are not listed on this site.

When was Mountain View Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 10 Jun 2026; the most recent standard health survey was 26 Feb 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.