Elder Care Record

California › Los Angeles County › Sylmar

Mountain View Conv Hosp

13333 Fenton Avenue, Sylmar, CA 91342

CCN 056333 · For-profit, limited liability company · 114 certified beds · chain Cambridge Healthcare Services

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Mountain View Conv Hosp is a For-profit, limited liability company nursing home in Sylmar, California, certified for 114 beds and caring for about 105 residents a day.

CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 1, staffing 4 and quality measures 5.

Inspectors recorded 105 health deficiencies across the three most recent survey cycles (35, 36, 34 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 92.1 per 100 beds, more than the state median of 51.1.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.6 hours per resident per day (0.7 RN), close to the California median of 4.2; nursing staff turnover is 26.5%.

105health deficiencies, 3 survey cycles1 at actual harm or worse
$0fines listed by CMS0 penalties in period
4.6nurse hours per resident per daystate median 4.2
92%occupancy (residents ÷ beds)105 residents a day

Compared with county, state and nation

MeasureThis facilityLos Angeles Co. medianCalifornia medianUS average
Overall star rating2233.0
Health citations, 3 cycles105614428.7
Citations per 100 beds92.169.151.126.8
Total nurse hours per resident day4.64.34.23.9
RN hours per resident day0.70.40.50.7
Nursing staff turnover26.5%34.4%36.4%45.8%
Fines listed$0$12,831$0—

County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)35
Cycle 236
Cycle 334

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 26 Mar 2026, 6 Dec 2024.

Severity mix: J ×1 D ×68 E ×32 F ×2 B ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
26 Mar 2026F0814Dispose of garbage and refuse properly.FStandard survey30 Apr 2026
26 Mar 2026F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey30 Apr 2026
26 Mar 2026F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey30 Apr 2026
26 Mar 2026F0645PASARR screening for Mental disorders or Intellectual DisabilitiesEStandard survey30 Apr 2026
26 Mar 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey30 Apr 2026
26 Mar 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey30 Apr 2026
26 Mar 2026F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.EStandard survey30 Apr 2026
26 Mar 2026F0760Ensure that residents are free from significant medication errors.EStandard survey30 Apr 2026
26 Mar 2026F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.EStandard survey30 Apr 2026
26 Mar 2026F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.EStandard survey30 Apr 2026
26 Mar 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey30 Apr 2026
26 Mar 2026F0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.EStandard survey30 Apr 2026
26 Mar 2026F0880Provide and implement an infection prevention and control program.EStandard survey30 Apr 2026
26 Mar 2026F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EStandard survey30 Apr 2026
26 Mar 2026F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey30 Apr 2026
26 Mar 2026F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey30 Apr 2026
26 Mar 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation30 Apr 2026
26 Mar 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey30 Apr 2026
26 Mar 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey30 Apr 2026
26 Mar 2026F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey30 Apr 2026
26 Mar 2026F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey30 Apr 2026
26 Mar 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey30 Apr 2026
26 Mar 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey30 Apr 2026
26 Mar 2026F0881Implement a program that monitors antibiotic use.DStandard survey30 Apr 2026
26 Mar 2026F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey30 Apr 2026
18 Feb 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation12 Mar 2026
6 Jan 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EComplaint investigation22 Jan 2026
6 Jan 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation22 Jan 2026
6 Jan 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation22 Jan 2026
6 Jan 2026F0881Implement a program that monitors antibiotic use.DComplaint investigation22 Jan 2026
14 Oct 2025F0583Keep residents' personal and medical records private and confidential.DComplaint investigation26 Nov 2025
14 Oct 2025F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DComplaint investigation26 Nov 2025
14 Oct 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation26 Nov 2025
12 Aug 2025F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DComplaint investigation21 Aug 2025
5 Aug 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation20 Aug 2025
9 Jun 2025F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint investigation24 Jun 2025
2 Jun 2025F0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.EComplaint investigation13 Jun 2025
2 Jun 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation13 Jun 2025
12 May 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation30 May 2025
12 May 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation30 May 2025
11 Mar 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation3 Apr 2025
24 Jan 2025F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDComplaint investigation13 Feb 2025
6 Dec 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey30 Dec 2024
6 Dec 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey30 Dec 2024
6 Dec 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EStandard survey30 Dec 2024
6 Dec 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey30 Dec 2024
6 Dec 2024F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.EStandard survey30 Dec 2024
6 Dec 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey30 Dec 2024
6 Dec 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey30 Dec 2024
6 Dec 2024F0759Ensure medication error rates are not 5 percent or greater.EStandard survey30 Dec 2024
6 Dec 2024F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.EStandard survey30 Dec 2024
6 Dec 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey30 Dec 2024
6 Dec 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey30 Dec 2024
6 Dec 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey30 Dec 2024
6 Dec 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey30 Dec 2024
6 Dec 2024F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey30 Dec 2024
6 Dec 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey30 Dec 2024
6 Dec 2024F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.DStandard survey30 Dec 2024
6 Dec 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard survey30 Dec 2024
6 Dec 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey30 Dec 2024
6 Dec 2024F0880Provide and implement an infection prevention and control program.DStandard survey30 Dec 2024
6 Dec 2024F0881Implement a program that monitors antibiotic use.DStandard survey30 Dec 2024
6 Dec 2024F0641Ensure each resident receives an accurate assessment.BStandard survey30 Dec 2024
27 Nov 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation18 Dec 2024
27 Nov 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DComplaint investigation18 Dec 2024
27 Nov 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation18 Dec 2024
29 Oct 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation19 Nov 2024
29 Oct 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation19 Nov 2024
29 Oct 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation19 Nov 2024
19 Aug 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation29 Aug 2024
15 Aug 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation4 Sep 2024
21 May 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation11 Jun 2024
14 Mar 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation22 Mar 2024
14 Mar 2024F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DComplaint investigation22 Mar 2024
2 Feb 2024F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation15 Feb 2024
8 Dec 2023F0573Let each resident or the resident's legal representative access or purchase copies of all the resident's records.DComplaint investigation27 Dec 2023
30 Nov 2023F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey22 Dec 2023
30 Nov 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey22 Dec 2023
30 Nov 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey22 Dec 2023
30 Nov 2023F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.EStandard survey22 Dec 2023
30 Nov 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey22 Dec 2023
30 Nov 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey22 Dec 2023
30 Nov 2023F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey22 Dec 2023
30 Nov 2023F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey22 Dec 2023
30 Nov 2023F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey22 Dec 2023
30 Nov 2023F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey22 Dec 2023
30 Nov 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey22 Dec 2023
30 Nov 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey22 Dec 2023
30 Nov 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DStandard survey22 Dec 2023
30 Nov 2023F0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.DStandard survey22 Dec 2023
30 Nov 2023F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey22 Dec 2023
30 Nov 2023F0880Provide and implement an infection prevention and control program.DStandard survey22 Dec 2023
30 Nov 2023F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DStandard survey22 Dec 2023
30 Nov 2023F0641Ensure each resident receives an accurate assessment.BStandard survey22 Dec 2023
20 Oct 2023F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.FComplaint investigation27 Oct 2023
29 Sep 2023F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DComplaint investigation13 Oct 2023
27 Sep 2023F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DComplaint investigation13 Oct 2023
14 Sep 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint investigation16 Oct 2023
14 Sep 2023F0695Provide safe and appropriate respiratory care for a resident when needed.EComplaint investigation16 Oct 2023
14 Sep 2023F0552Ensure that residents are fully informed and understand their health status, care and treatments.DComplaint investigation16 Oct 2023
14 Sep 2023F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation16 Oct 2023
14 Sep 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation16 Oct 2023
14 Sep 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation16 Oct 2023
14 Sep 2023F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DComplaint investigation16 Oct 2023
14 Sep 2023F0880Provide and implement an infection prevention and control program.DComplaint investigation16 Oct 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.59 h
Nurse aides2.46 h
LPN1.45 h
RN0.68 h
Weekend total4.18 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 26.5%, RNs 6.7%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay8.1%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.0%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.4%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay3.3%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.1%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay9.0%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: 13333 Fenton Ave Llc. Chain: Cambridge Healthcare Services (32 facilities).

OrganisationRole in the CMS recordInterestSince
Jenmax Enterprises LLC5% or greater direct ownership interest8%05/27/1998
Win Win Enterprises, LLC5% or greater direct ownership interest49%04/01/1977
Cambridge Healthcare Services LLCOperational/managerial controlNOT APPLICABLE04/01/2014
Preferred BankOperational/managerial controlNOT APPLICABLE09/06/2024
Cambridge Healthcare Services LLCAdp of the snfNOT APPLICABLE11/03/2025
Montain View Sanitarium, LLCAdp of the snfNOT APPLICABLE04/01/2011
Preferred BankAdp of the snfNOT APPLICABLE11/03/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Los Angeles County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Alcott Rehabilitation HospitalLos Angeles1215444234.7$9K23 Dec 2025
Alden Terrace Convalescent HospitalLos Angeles2105443516.7—20 Nov 2025
Angels Nursing Health CenterLos Angeles495443775.5$72K11 Jun 2026
Ararat Post AcuteGlendale2854530107.1$42K23 Jan 2026
Atherton Baptist HomeAlhambra1135442824.8—16 Jan 2026
Atlantic Memorial Healthcare CenterLong Beach1045542524.0—16 Jun 2026
Beachside Post AcuteTorrance1105443128.2—19 Dec 2025
Beacon Healthcare CenterWest Covina545433259.3—14 May 2026

All 369 facilities in Los Angeles County

Questions and answers

How many deficiencies has Mountain View Conv Hosp been cited for?

105 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Mountain View Conv Hosp been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Mountain View Conv Hosp compare?

Reported total nurse staffing is 4.6 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Mountain View Conv Hosp?

It is part of the Cambridge Healthcare Services chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Jenmax Enterprises LLC, Win Win Enterprises, LLC and Cambridge Healthcare Services LLC. Individual owners and managers are not listed on this site.

When was Mountain View Conv Hosp last inspected?

The most recent survey or investigation in the CMS record is dated 26 Mar 2026; the most recent standard health survey was 26 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.