Elder Care Record

Texas › El Paso County › El Paso

Mountain View Health & Rehabilitation

1600 Muchison Rd, El Paso, TX 79902

CCN 455471 · For-profit, limited liability company · 187 certified beds · chain Creative Solutions In Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 187 beds, Mountain View Health & Rehabilitation serves El Paso in El Paso County, Texas and has taken Medicare and Medicaid residents since 1982.

CMS gives it 1 of 5 stars overall, below the Texas median of 3; the health inspection rating is 1, staffing 1 and quality measures 3.

Inspectors recorded 72 health deficiencies across the three most recent survey cycles (31, 18, 23 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 38.5 per 100 beds, more than the state median of 22.5.

CMS lists 4 penalties in the period covered: fines totalling $123K and 1 payment denial.

Reported nurse staffing is 3.4 hours per resident per day (0.4 RN), close to the Texas median of 3.3; nursing staff turnover is 95.9%.

72health deficiencies, 3 survey cycles5 at actual harm or worse
$123Kfines listed by CMS4 penalties in period
3.4nurse hours per resident per daystate median 3.3
71%occupancy (residents ÷ beds)134 residents a day

Compared with county, state and nation

MeasureThis facilityEl Paso Co. medianTexas medianUS average
Overall star rating1133.0
Health citations, 3 cycles72562528.7
Citations per 100 beds38.553.322.526.8
Total nurse hours per resident day3.43.43.33.9
RN hours per resident day0.40.40.40.7
Nursing staff turnover95.9%52.7%52.1%45.8%
Fines listed$123,186$34,613$16,801—

County and state figures are medians across facilities (22 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)31
Cycle 218
Cycle 323

Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 26 Mar 2026, 19 Dec 2024.

Severity mix: J ×5 D ×43 E ×23 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
2 Jul 2026F0850Hire a qualified full-time social worker in a facility with more than 120 beds.EComplaint investigation3 Jul 2026
2 Jul 2026F0641Ensure each resident receives an accurate assessment.DComplaint investigation3 Jul 2026
2 Jul 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation3 Jul 2026
2 Jul 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation3 Jul 2026
9 Apr 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EComplaint investigation10 Apr 2026
26 Mar 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey27 Mar 2026
26 Mar 2026F0880Provide and implement an infection prevention and control program.EStandard survey27 Mar 2026
26 Mar 2026F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey27 Mar 2026
26 Mar 2026F0641Ensure each resident receives an accurate assessment.DStandard survey27 Mar 2026
26 Mar 2026F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey27 Mar 2026
26 Mar 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey27 Mar 2026
26 Mar 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey27 Mar 2026
26 Mar 2026F0687Provide appropriate foot care.DStandard survey27 Mar 2026
26 Mar 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey27 Mar 2026
26 Mar 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey27 Mar 2026
26 Mar 2026F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.DStandard survey27 Mar 2026
18 Feb 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EComplaint investigation19 Feb 2026
18 Feb 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation19 Feb 2026
18 Feb 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation18 Feb 2026
18 Feb 2026F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DComplaint investigation19 Feb 2026
17 Nov 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.JComplaint investigationPast Non-Compliance
17 Nov 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigationPast Non-Compliance
17 Nov 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation18 Nov 2025
17 Nov 2025F0880Provide and implement an infection prevention and control program.DComplaint investigation18 Nov 2025
5 Sep 2025F0880Provide and implement an infection prevention and control program.EComplaint investigation6 Sep 2025
5 Sep 2025F0572Give residents a notice of rights, rules, services and charges.DComplaint investigation6 Sep 2025
5 Sep 2025F0620Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.DComplaint investigation6 Sep 2025
5 Sep 2025F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DComplaint investigation6 Sep 2025
5 Sep 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation6 Sep 2025
5 Sep 2025F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.DComplaint investigation6 Sep 2025
12 Aug 2025F0926Have policies on smoking.DComplaint investigation13 Aug 2025
5 May 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint investigation6 May 2025
5 May 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation6 May 2025
5 May 2025F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.JComplaint investigation6 May 2025
5 May 2025F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation6 May 2025
5 May 2025F0610Respond appropriately to all alleged violations.DComplaint investigation6 May 2025
24 Apr 2025F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation25 Apr 2025
24 Apr 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation25 Apr 2025
19 Dec 2024F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey13 Jan 2025
19 Dec 2024F0576Ensure residents have reasonable access to and privacy in their use of communication methods.EStandard survey13 Jan 2025
19 Dec 2024F0583Keep residents' personal and medical records private and confidential.EStandard survey13 Jan 2025
19 Dec 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey13 Jan 2025
19 Dec 2024F0880Provide and implement an infection prevention and control program.EStandard survey13 Jan 2025
19 Dec 2024F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DStandard survey13 Jan 2025
19 Dec 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey13 Jan 2025
19 Dec 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey13 Jan 2025
19 Dec 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey13 Jan 2025
6 Sep 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation20 Sep 2024
6 Sep 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation20 Sep 2024
9 May 2024F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.EComplaint investigation10 May 2024
9 May 2024F0880Provide and implement an infection prevention and control program.EComplaint investigation10 May 2024
9 May 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation10 May 2024
29 Jan 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation13 Feb 2024
22 Dec 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation1 Jan 2024
13 Dec 2023F0641Ensure each resident receives an accurate assessment.DComplaint investigation29 Dec 2023
13 Dec 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation29 Dec 2023
13 Dec 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation29 Dec 2023
13 Dec 2023F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation29 Dec 2023
13 Dec 2023F0880Provide and implement an infection prevention and control program.DComplaint investigation29 Dec 2023
9 Nov 2023F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.EStandard survey29 Nov 2023
9 Nov 2023F0641Ensure each resident receives an accurate assessment.EStandard survey29 Nov 2023
9 Nov 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey29 Nov 2023
9 Nov 2023F0692Provide enough food/fluids to maintain a resident's health.EStandard survey29 Nov 2023
9 Nov 2023F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey29 Nov 2023
9 Nov 2023F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey29 Nov 2023
9 Nov 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey29 Nov 2023
9 Nov 2023F0551Give the resident's representative the ability to exercise the resident's rights.DStandard survey29 Nov 2023
9 Nov 2023F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey29 Nov 2023
9 Nov 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey29 Nov 2023
6 Sep 2023F0551Give the resident's representative the ability to exercise the resident's rights.DComplaint investigation11 Sep 2023
6 Sep 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation11 Sep 2023
6 Sep 2023F0732Post nurse staffing information every day.CComplaint investigation11 Sep 2023

Penalties

DateTypeAmountDetail
17 Nov 2025Fine$8,281
24 Apr 2025Fine$66,860
16 Jan 2025Payment denial—35 days
16 Jan 2025Fine$48,045

Staffing

Total nursing3.37 h
Nurse aides2.1 h
LPN0.82 h
RN0.44 h
Weekend total2.86 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 95.9%, RNs 100.0%; 2 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityTexas medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay19.2%14.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.2%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.2%0.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.2%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay3.0%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay22.4%12.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.3%3.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay9.0%8.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Chain: Creative Solutions In Healthcare (149 facilities).

OrganisationRole in the CMS recordInterestSince
Creative Solutions In Healthcare IncOperational/managerial controlNOT APPLICABLE02/01/2018

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in El Paso County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Center At Zaragoza, LLCEl Paso804333442.5—2 Jun 2026
Mountain Villa Nursing HomeEl Paso484422347.9—4 Dec 2025
Oasis Nursing & Rehabilitation CenterEl Paso1304412620.0—18 Apr 2025
Ambrosio Guillen Texas State Veterans HomeEl Paso1602244326.9—9 Apr 2026
Avir At El PasoEl Paso1242129375.0$193K10 Jun 2026
Las Ventanas De SocorroSocorro1262224737.3$9K15 May 2026
Nazareth Living Care CenterEl Paso1082225651.9—28 Jan 2026
St. Giles Nursing and Rehabilitation CenterEl Paso1242314435.5$13K8 May 2026

All 22 facilities in El Paso County

Questions and answers

How many deficiencies has Mountain View Health & Rehabilitation been cited for?

72 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.

Has Mountain View Health & Rehabilitation been fined?

Yes. CMS lists fines totalling $123K in the period covered, plus 1 payment denial.

How does staffing at Mountain View Health & Rehabilitation compare?

Reported total nurse staffing is 3.4 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.

Who operates Mountain View Health & Rehabilitation?

It is part of the Creative Solutions In Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Creative Solutions In Healthcare Inc. Individual owners and managers are not listed on this site.

When was Mountain View Health & Rehabilitation last inspected?

The most recent survey or investigation in the CMS record is dated 2 Jul 2026; the most recent standard health survey was 26 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.