Elder Care Record

California › Napa County › Napa

Napa Valley Care Center

3275 Villa Lane, Napa, CA 94558

CCN 555161 · For-profit, limited liability company · 130 certified beds · chain Pacs Group

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Napa Valley Care Center, in Napa, California, is certified for 130 beds under for-profit, limited liability company ownership and belongs to the Pacs Group chain.

CMS gives it 3 of 5 stars overall, equal to the California median; the health inspection rating is 2, staffing 4 and quality measures 5.

Inspectors recorded 64 health deficiencies across the three most recent survey cycles (15, 28, 21 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 49.2 per 100 beds, about the same as the state median of 51.1.

CMS lists 1 penalty in the period covered: fines totalling $30K.

Reported nurse staffing is 3.8 hours per resident per day (0.5 RN), close to the California median of 4.2; nursing staff turnover is 24.6%.

64health deficiencies, 3 survey cycles2 at actual harm or worse
$30Kfines listed by CMS1 penalty in period
3.8nurse hours per resident per daystate median 4.2
97%occupancy (residents ÷ beds)126 residents a day

Compared with county, state and nation

MeasureThis facilityNapa Co. medianCalifornia medianUS average
Overall star rating3333.0
Health citations, 3 cycles64384428.7
Citations per 100 beds49.249.251.126.8
Total nurse hours per resident day3.85.94.23.9
RN hours per resident day0.51.00.50.7
Nursing staff turnover24.6%31.3%36.4%45.8%
Fines listed$30,259$30,259$0—

County and state figures are medians across facilities (6 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)15
Cycle 228
Cycle 321

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Jul 2025, 21 Sep 2021.

Severity mix: G ×2 D ×37 E ×22 F ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
2 Jul 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation29 Jul 2026
20 May 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation10 Jun 2026
25 Jul 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey21 Aug 2025
25 Jul 2025F0880Provide and implement an infection prevention and control program.EStandard survey21 Aug 2025
25 Jul 2025F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey21 Aug 2025
25 Jul 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey21 Aug 2025
25 Jul 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey21 Aug 2025
25 Jul 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey21 Aug 2025
25 Jul 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DStandard survey21 Aug 2025
25 Jul 2025F0759Ensure medication error rates are not 5 percent or greater.DStandard survey21 Aug 2025
25 Jul 2025F0760Ensure that residents are free from significant medication errors.DStandard survey21 Aug 2025
25 Jul 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey21 Aug 2025
25 Jul 2025F0814Dispose of garbage and refuse properly.DStandard survey21 Aug 2025
25 Jul 2025F0825Provide or get specialized rehabilitative services as required for a resident.DStandard survey21 Aug 2025
25 Jul 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey21 Aug 2025
12 May 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation15 May 2025
8 Apr 2025F0880Provide and implement an infection prevention and control program.EComplaint investigation24 Apr 2025
21 Feb 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation11 Mar 2025
9 Jan 2025F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DComplaint investigation10 Feb 2025
8 Oct 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.EComplaint investigation13 Nov 2024
8 Oct 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation13 Nov 2024
8 Oct 2024F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DComplaint investigation13 Nov 2024
8 Oct 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation13 Nov 2024
8 Oct 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation13 Nov 2024
24 Jul 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation20 Aug 2024
24 Jul 2024F0881Implement a program that monitors antibiotic use.EComplaint investigation21 Aug 2024
24 Jul 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation20 Aug 2024
16 Feb 2024F0880Provide and implement an infection prevention and control program.FComplaint investigation2 Apr 2024
16 Feb 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint investigation2 Apr 2024
16 Feb 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EComplaint investigation2 Apr 2024
16 Feb 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation2 Apr 2024
10 Jan 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation24 Jan 2024
19 Dec 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation9 Jan 2024
18 Oct 2023F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EComplaint investigation26 Nov 2023
18 Oct 2023F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.DComplaint investigation26 Nov 2023
21 Sep 2023F0760Ensure that residents are free from significant medication errors.EComplaint investigation5 Nov 2023
21 Sep 2023F0697Provide safe, appropriate pain management for a resident who requires such services.DComplaint investigation5 Nov 2023
13 Sep 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.GComplaint investigation6 Oct 2023
13 Sep 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation6 Oct 2023
13 Sep 2023F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EComplaint investigation6 Oct 2023
13 Sep 2023F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DComplaint investigation6 Oct 2023
13 Sep 2023F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.DComplaint investigation6 Oct 2023
21 Sep 2021F0685Assist a resident in gaining access to vision and hearing services.GStandard survey16 Feb 2022
21 Sep 2021F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey16 Feb 2022
21 Sep 2021F0880Provide and implement an infection prevention and control program.FStandard survey16 Feb 2022
21 Sep 2021F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey16 Feb 2022
21 Sep 2021F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey16 Feb 2022
21 Sep 2021F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.EStandard survey16 Feb 2022
21 Sep 2021F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.EStandard survey16 Feb 2022
21 Sep 2021F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard survey16 Feb 2022
21 Sep 2021F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.EStandard survey16 Feb 2022
21 Sep 2021F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.EStandard survey16 Feb 2022
21 Sep 2021F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyEStandard survey16 Feb 2022
21 Sep 2021F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey16 Feb 2022
21 Sep 2021F0637Assess the resident when there is a significant change in conditionDStandard survey16 Feb 2022
21 Sep 2021F0641Ensure each resident receives an accurate assessment.DStandard survey16 Feb 2022
21 Sep 2021F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey16 Feb 2022
21 Sep 2021F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey16 Feb 2022
21 Sep 2021F0692Provide enough food/fluids to maintain a resident's health.DStandard survey16 Feb 2022
21 Sep 2021F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey16 Feb 2022
21 Sep 2021F0865Have a plan that describes the process for conducting QAPI and QAA activities.DStandard survey16 Feb 2022
7 Aug 2019F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey18 Sep 2019
7 Aug 2019F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey18 Sep 2019
7 Aug 2019F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey18 Sep 2019

Penalties

DateTypeAmountDetail
13 Sep 2023Fine$30,259

Staffing

Total nursing3.81 h
Nurse aides2.07 h
LPN1.26 h
RN0.48 h
Weekend total3.44 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 24.6%, RNs 14.3%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay2.6%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.5%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.1%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.0%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay7.2%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.8%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay13.7%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Petunia Holdings, Llc. Chain: Pacs Group (274 facilities).

OrganisationRole in the CMS recordInterestSince
Hudson River Opco LLC5% or greater direct ownership interest100%11/05/2021
Bay Bridge Capital Partners, LLC5% or greater indirect ownership interest100%11/05/2021

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Napa County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
The Meadows of Napa ValleyNapa695552231.9—8 Nov 2024
Veterans Home of California - Yountville - SNFYountville2745453713.5—26 Mar 2026
Dept of State Hospitals - Napa D/P SNFNapa363252569.4—15 May 2026
Napa Community Health CenterNapa491143877.6$48K5 Jun 2026
Napa Post AcuteNapa1201145142.5$173K1 Jun 2026

All 6 facilities in Napa County

Questions and answers

How many deficiencies has Napa Valley Care Center been cited for?

64 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Napa Valley Care Center been fined?

Yes. CMS lists fines totalling $30K in the period covered.

How does staffing at Napa Valley Care Center compare?

Reported total nurse staffing is 3.8 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Napa Valley Care Center?

It is part of the Pacs Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Hudson River Opco LLC and Bay Bridge Capital Partners, LLC. Individual owners and managers are not listed on this site.

When was Napa Valley Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 2 Jul 2026; the most recent standard health survey was 25 Jul 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.