Elder Care Record

California › San Diego County › National City

National City Post Acute

220 East 24th Street, National City, CA 91950

CCN 055954 · For-profit, limited liability company · 98 certified beds · chain Windsor

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

National City Post Acute, in National City, California, is certified for 98 beds under for-profit, limited liability company ownership and belongs to the Windsor chain.

CMS gives it 3 of 5 stars overall, equal to the California median; the health inspection rating is 2, staffing 3 and quality measures 5.

Inspectors recorded 47 health deficiencies across the three most recent survey cycles (23, 15, 9 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 48.0 per 100 beds, about the same as the state median of 51.1.

CMS lists 1 penalty in the period covered: fines totalling $16K.

Reported nurse staffing is 3.9 hours per resident per day (0.7 RN), close to the California median of 4.2; nursing staff turnover is 44.3%.

47health deficiencies, 3 survey cycles2 at actual harm or worse
$16Kfines listed by CMS1 penalty in period
3.9nurse hours per resident per daystate median 4.2
94%occupancy (residents ÷ beds)92 residents a day

Compared with county, state and nation

MeasureThis facilitySan Diego Co. medianCalifornia medianUS average
Overall star rating3433.0
Health citations, 3 cycles47354428.7
Citations per 100 beds48.034.251.126.8
Total nurse hours per resident day3.94.24.23.9
RN hours per resident day0.70.60.50.7
Nursing staff turnover44.3%37.5%36.4%45.8%
Fines listed$15,652$0$0—

County and state figures are medians across facilities (83 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)23
Cycle 215
Cycle 39

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 19 Dec 2025, 22 Sep 2022.

Severity mix: G ×2 D ×34 E ×11

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
22 Jun 2026F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation26 Jun 2026
16 Mar 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DComplaint investigation21 Mar 2026
19 Dec 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey29 Dec 2025
19 Dec 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey29 Dec 2025
19 Dec 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey29 Dec 2025
19 Dec 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey29 Dec 2025
19 Dec 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey29 Dec 2025
19 Dec 2025F0880Provide and implement an infection prevention and control program.EStandard survey29 Dec 2025
19 Dec 2025F0551Give the resident's representative the ability to exercise the resident's rights.DStandard survey29 Dec 2025
19 Dec 2025F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey29 Dec 2025
19 Dec 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey29 Dec 2025
19 Dec 2025F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard survey29 Dec 2025
19 Dec 2025F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey29 Dec 2025
19 Dec 2025F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey29 Dec 2025
19 Dec 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey29 Dec 2025
19 Dec 2025F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey29 Dec 2025
19 Dec 2025F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.DStandard survey29 Dec 2025
19 Dec 2025F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DStandard survey29 Dec 2025
19 Dec 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey29 Dec 2025
19 Dec 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey29 Dec 2025
19 Dec 2025F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey29 Dec 2025
11 Dec 2025F0641Ensure each resident receives an accurate assessment.DComplaint investigation18 Dec 2025
11 Dec 2025F0880Provide and implement an infection prevention and control program.DComplaint investigation18 Dec 2025
2 Jul 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigationDeficient, Provider has no plan of correction
2 Jul 2025F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DComplaint investigationDeficient, Provider has no plan of correction
13 May 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation27 May 2025
13 May 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation27 May 2025
13 May 2025F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DComplaint investigation27 May 2025
14 Apr 2025F0697Provide safe, appropriate pain management for a resident who requires such services.DComplaint investigation25 Apr 2025
23 Dec 2024F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.DComplaint investigation14 Jan 2025
22 Aug 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation20 Sep 2024
22 Aug 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation20 Sep 2024
22 Sep 2022F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GStandard survey22 Oct 2022
22 Sep 2022F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey22 Oct 2022
22 Sep 2022F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey22 Oct 2022
22 Sep 2022F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey22 Oct 2022
22 Sep 2022F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey22 Oct 2022
22 Sep 2022F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey22 Oct 2022
11 Oct 2019F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.EStandard survey1 Nov 2019
11 Oct 2019F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey1 Nov 2019
11 Oct 2019F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey1 Nov 2019
11 Oct 2019F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey1 Nov 2019
11 Oct 2019F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey1 Nov 2019
11 Oct 2019F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey1 Nov 2019
11 Oct 2019F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey1 Nov 2019
11 Oct 2019F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey1 Nov 2019
11 Oct 2019F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey1 Nov 2019

Penalties

DateTypeAmountDetail
22 Aug 2024Fine$15,652

Staffing

Total nursing3.93 h
Nurse aides2.49 h
LPN0.77 h
RN0.66 h
Weekend total3.55 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 44.3%, RNs 46.7%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay7.3%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.4%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.1%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.9%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay10.3%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.7%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay8.1%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Windsor Care Center National City Inc. Chain: Windsor (22 facilities).

OrganisationRole in the CMS recordInterestSince
Newgen Administrative Services, LLCOperational/managerial controlNOT APPLICABLE06/30/2023
Antelope Realty Holdings I, LLCAdp of the snfNOT APPLICABLE06/20/2025
Newgen Administrative Services, LLCAdp of the snfNOT APPLICABLE06/20/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in San Diego County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Arbor Hills Nursing CenterLa Mesa1005433737.0$13K12 Feb 2026
Arroyo Vista Nursing CenterSan Diego535432649.1—29 Jan 2026
Bayshire Torrey Pines Post-AcuteSan Diego4554350111.1$87K25 Mar 2026
Bradley CourtEl Cajon565551933.9—13 Mar 2025
Carlsbad By the SeaCarlsbad33555824.2—25 Mar 2026
Escondido Post AcuteEscondido1805434223.3—1 Apr 2026
Friendship Manor Nursing & Rehab CenterNational City1045542927.9$297K24 Jul 2025
GlenbrookCarlsbad945452425.5$9K19 Sep 2025

All 83 facilities in San Diego County

Questions and answers

How many deficiencies has National City Post Acute been cited for?

47 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has National City Post Acute been fined?

Yes. CMS lists fines totalling $16K in the period covered.

How does staffing at National City Post Acute compare?

Reported total nurse staffing is 3.9 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates National City Post Acute?

It is part of the Windsor chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Newgen Administrative Services, LLC. Individual owners and managers are not listed on this site.

When was National City Post Acute last inspected?

The most recent survey or investigation in the CMS record is dated 22 Jun 2026; the most recent standard health survey was 19 Dec 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.