Wisconsin › Ozaukee County › Mequon
Newcastle Place
12600 N Port Washington Rd #300, Mequon, WI 53092
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Newcastle Place is a Non-profit, corporation nursing home in Mequon, Wisconsin, certified for 47 beds and caring for about 45 residents a day.
CMS gives it 3 of 5 stars overall, equal to the Wisconsin median; the health inspection rating is 2, staffing 5 and quality measures 4.
Inspectors recorded 43 health deficiencies across the three most recent survey cycles (8, 15, 20 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 91.5 per 100 beds, more than the state median of 31.8.
CMS lists 1 penalty in the period covered: fines totalling $13K.
Reported nurse staffing is 5.2 hours per resident per day (1.1 RN), above the Wisconsin median of 4.0; nursing staff turnover is 43.2%.
Compared with county, state and nation
| Measure | This facility | Ozaukee Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 43 | 33 | 21 | 28.7 |
| Citations per 100 beds | 91.5 | 66.0 | 31.8 | 26.8 |
| Total nurse hours per resident day | 5.2 | 5.2 | 4.0 | 3.9 |
| RN hours per resident day | 1.1 | 1.1 | 0.9 | 0.7 |
| Nursing staff turnover | 43.2% | 55.6% | 46.2% | 45.8% |
| Fines listed | $12,740 | $12,740 | $0 | — |
County and state figures are medians across facilities (4 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 20 May 2026, 26 Feb 2025.
Severity mix: J ×1 G ×1 D ×33 E ×5 F ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 20 May 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 15 Jun 2026 |
| 20 May 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 15 Jun 2026 |
| 22 Apr 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 13 May 2026 |
| 22 Apr 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 13 May 2026 |
| 22 Apr 2026 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Complaint investigation | 13 May 2026 |
| 22 Apr 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 13 May 2026 |
| 21 Jan 2026 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Complaint investigation | 23 Jan 2026 |
| 21 Jan 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 23 Jan 2026 |
| 31 Jul 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 1 Aug 2025 |
| 31 Jul 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 1 Aug 2025 |
| 31 Jul 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 1 Aug 2025 |
| 10 Jun 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 10 Jul 2025 |
| 26 Feb 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 4 Apr 2025 |
| 26 Feb 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Standard survey | 4 Apr 2025 |
| 26 Feb 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 4 Apr 2025 |
| 26 Feb 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 4 Apr 2025 |
| 26 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 4 Apr 2025 |
| 26 Feb 2025 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 4 Apr 2025 |
| 26 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 4 Apr 2025 |
| 9 Jan 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 7 Feb 2025 |
| 9 Jan 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 7 Feb 2025 |
| 28 Oct 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 26 Nov 2024 |
| 28 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 26 Nov 2024 |
| 29 May 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 25 Jun 2024 |
| 29 May 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 25 Jun 2024 |
| 29 May 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 25 Jun 2024 |
| 29 May 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 25 Jun 2024 |
| 29 May 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Complaint investigation | 25 Jun 2024 |
| 23 Apr 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 23 May 2024 |
| 23 Apr 2024 | F0610 | Respond appropriately to all alleged violations. | E | Complaint investigation | 23 May 2024 |
| 23 Apr 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 23 May 2024 |
| 28 Feb 2024 | F0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | Complaint investigation | 30 Mar 2024 |
| 28 Feb 2024 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Complaint investigation | 30 Mar 2024 |
| 13 Dec 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 5 Jan 2024 |
| 13 Dec 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 5 Jan 2024 |
| 13 Dec 2023 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 5 Jan 2024 |
| 13 Dec 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 5 Jan 2024 |
| 13 Dec 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 5 Jan 2024 |
| 13 Dec 2023 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 5 Jan 2024 |
| 13 Dec 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 5 Jan 2024 |
| 13 Dec 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 5 Jan 2024 |
| 13 Dec 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 5 Jan 2024 |
| 13 Dec 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 5 Jan 2024 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 31 Jul 2025 | Fine | $12,740 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 43.2%, RNs 66.7%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 7.9% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.6% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.9% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.3% | 0.9% | 1.0% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.8% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 8.7% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Newcastle Place Llc. Chain: Lifespace Communities (15 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Lifespace Communities Inc | 5% or greater direct ownership interest | 100% | 04/16/2021 |
| Lifespace Communities Inc | Operational/managerial control | NOT APPLICABLE | 04/16/2021 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Ozaukee County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Lasata Care Center | Cedarburg | 106 | 5 | 4 | 5 | 10 | 9.4 | — | 7 Jan 2026 |
| Cedarburg Health Services | Cedarburg | 50 | 3 | 4 | 4 | 27 | 54.0 | — | 23 Jan 2025 |
| Heritage Health Services | Port Washington | 50 | 2 | 2 | 3 | 33 | 66.0 | $17K | 12 Mar 2025 |
All 4 facilities in Ozaukee County
Questions and answers
How many deficiencies has Newcastle Place been cited for?
43 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has Newcastle Place been fined?
Yes. CMS lists fines totalling $13K in the period covered.
How does staffing at Newcastle Place compare?
Reported total nurse staffing is 5.2 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates Newcastle Place?
It is part of the Lifespace Communities chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Lifespace Communities Inc and Lifespace Communities Inc. Individual owners and managers are not listed on this site.
When was Newcastle Place last inspected?
The most recent survey or investigation in the CMS record is dated 20 May 2026; the most recent standard health survey was 20 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.