Elder Care Record

Virginia › Newport News City County › Newport News

Newport Post Acute

11141 Warwick Blvd, Newport News, VA 23601

CCN 495368 · For-profit, corporation · 60 certified beds · chain Marquis Health Services

Ownership changed in last 12 months
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Newport Post Acute, in Newport News, Virginia, is certified for 60 beds under for-profit, corporation ownership and belongs to the Marquis Health Services chain.

CMS gives it 4 of 5 stars overall, above the Virginia median of 3; the health inspection rating is 3, staffing 2 and quality measures 5.

Inspectors recorded 27 health deficiencies across the three most recent survey cycles (10, 12, 5 by cycle, most recent first), none at the actual-harm level. That is 45.0 per 100 beds, more than the state median of 34.5.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.4 hours per resident per day (0.8 RN), close to the Virginia median of 3.4; nursing staff turnover is 71.4%.

CMS flags that the facility changed ownership in the last 12 months.

27health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.4nurse hours per resident per daystate median 3.4
92%occupancy (residents ÷ beds)55 residents a day

Compared with county, state and nation

MeasureThis facilityNewport News City Co. medianVirginia medianUS average
Overall star rating4233.0
Health citations, 3 cycles27583228.7
Citations per 100 beds45.053.834.526.8
Total nurse hours per resident day3.43.33.43.9
RN hours per resident day0.80.50.50.7
Nursing staff turnover71.4%61.9%48.3%45.8%
Fines listed$0$10,358$0—

County and state figures are medians across facilities (6 in the county, 289 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)10
Cycle 212
Cycle 35

Dark bar: this facility. Grey bar: Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 19 Mar 2025, 22 Apr 2021.

Severity mix: D ×21 E ×6

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
19 Mar 2025F0583Keep residents' personal and medical records private and confidential.EComplaint investigation30 Apr 2025
19 Mar 2025F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.EComplaint investigation30 Apr 2025
19 Mar 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation19 Mar 2025
19 Mar 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey30 Apr 2025
19 Mar 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation30 Apr 2025
19 Mar 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation30 Apr 2025
19 Mar 2025F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DComplaint investigation30 Apr 2025
19 Mar 2025F0775Keep complete, dated laboratory records in the resident's record.DComplaint investigation30 Apr 2025
19 Mar 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation30 Apr 2025
19 Mar 2025F0880Provide and implement an infection prevention and control program.DComplaint investigation30 Apr 2025
22 Apr 2021F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey28 May 2021
22 Apr 2021F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.EStandard survey28 May 2021
22 Apr 2021F0791Provide or obtain dental services for each resident.EStandard survey28 May 2021
22 Apr 2021F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey28 May 2021
22 Apr 2021F0641Ensure each resident receives an accurate assessment.DStandard survey28 May 2021
22 Apr 2021F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey28 May 2021
22 Apr 2021F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey28 May 2021
22 Apr 2021F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.DStandard survey28 May 2021
22 Apr 2021F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey28 May 2021
22 Apr 2021F0779Keep signed and dated reports of x-rays and other diagnostic services in the residents record.DStandard survey28 May 2021
22 Apr 2021F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey28 May 2021
22 Apr 2021F0880Provide and implement an infection prevention and control program.DStandard survey28 May 2021
31 May 2019F0697Provide safe, appropriate pain management for a resident who requires such services.EStandard survey12 Jul 2019
31 May 2019F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey12 Jul 2019
31 May 2019F0687Provide appropriate foot care.DStandard survey12 Jul 2019
31 May 2019F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey12 Jul 2019
31 May 2019F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey12 Jul 2019

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.39 h
Nurse aides1.81 h
LPN0.81 h
RN0.77 h
Weekend total2.94 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Virginia average. Turnover: nursing staff 71.4%, RNs —; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityVirginia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay1.7%13.3%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.9%0.2%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay9.6%3.4%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.9%1.0%1.0%
Percentage of long-stay residents with pressure ulcersLong Stay4.8%4.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay4.2%13.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Newport Operator Llc. Chain: Marquis Health Services (87 facilities).

OrganisationRole in the CMS recordInterestSince
Newport Operator Holdco LLC5% or greater direct ownership interest100%09/10/2025
Truist Bank5% or greater security interestNOT APPLICABLE09/10/2025
Healthcare Services Group IncOperational/managerial controlNOT APPLICABLE09/10/2025
Marquis Limited LLCOperational/managerial controlNOT APPLICABLE09/10/2025
Virginia Health Rehabilitation Agency, LLCOperational/managerial controlNOT APPLICABLE09/10/2025
Healthcare Services Group IncAdp of the snfNOT APPLICABLE09/08/2025
Marquis Limited LLCAdp of the snfNOT APPLICABLE09/08/2025
Nfr 2020 Irrv TrAdp of the snfNOT APPLICABLE09/15/2025
Quinto Nexgen LLCAdp of the snfNOT APPLICABLE09/15/2025
Rsbrmk Holdings LLCAdp of the snfNOT APPLICABLE09/15/2025
Tryko Nexgen Holdings LLCAdp of the snfNOT APPLICABLE09/15/2025
Uak 2020 Irrv TrAdp of the snfNOT APPLICABLE09/15/2025
Ukr Nexgen LLCAdp of the snfNOT APPLICABLE09/15/2025
Virginia Health Rehabilitation Agency, LLCAdp of the snfNOT APPLICABLE09/08/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Newport News City County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
The ChesapeakeNewport News523312853.8—4 Dec 2025
Atlantic View Post AcuteNewport News1542212717.5—1 Dec 2022
Newport News Nursing & Rehababuse iconNewport News1021117169.6$97K30 Apr 2026
Old Dominion Rehabilitation and Nursingabuse iconNewport News1151116253.9$368K7 May 2026
Riverside Lifelong H & R Warwick ForestNewport News2091125827.8$10K25 Aug 2025

All 6 facilities in Newport News City County

Questions and answers

How many deficiencies has Newport Post Acute been cited for?

27 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Virginia median is 32 per facility.

Has Newport Post Acute been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Newport Post Acute compare?

Reported total nurse staffing is 3.4 hours per resident per day against a Virginia median of 3.4 and a national average of 3.9.

Who operates Newport Post Acute?

It is part of the Marquis Health Services chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Newport Operator Holdco LLC, Healthcare Services Group Inc and Marquis Limited LLC. Individual owners and managers are not listed on this site.

When was Newport Post Acute last inspected?

The most recent survey or investigation in the CMS record is dated 19 Mar 2025; the most recent standard health survey was 19 Mar 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.