Ohio › Cuyahoga County › Rocky River
Normandy Manor of Rocky River
22709 Lake Rd, Rocky River, OH 44116
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 150 beds, Normandy Manor of Rocky River serves Rocky River in Cuyahoga County, Ohio and has taken Medicare and Medicaid residents since 1993.
CMS gives it 2 of 5 stars overall, below the Ohio median of 3; the health inspection rating is 2, staffing 1 and quality measures 5.
Inspectors recorded 32 health deficiencies across the three most recent survey cycles (3, 17, 12 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 21.3 per 100 beds, fewer than the state median of 33.3.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.5 hours per resident per day (0.4 RN), close to the Ohio median of 3.6.
CMS flags that the facility has not had a standard health inspection in more than two years.
Compared with county, state and nation
| Measure | This facility | Cuyahoga Co. median | Ohio median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 32 | 28 | 27 | 28.7 |
| Citations per 100 beds | 21.3 | 30.2 | 33.3 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.4 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | — | 53.8% | 48.5% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (92 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Jul 2024, 15 Apr 2022.
Severity mix: G ×1 D ×16 E ×7 F ×7 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 6 Nov 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Complaint investigation | 27 Nov 2024 |
| 6 Nov 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Complaint investigation | 27 Nov 2024 |
| 6 Nov 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 27 Nov 2024 |
| 22 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Complaint investigation | 11 Sep 2024 |
| 11 Jul 2024 | F0814 | Dispose of garbage and refuse properly. | F | Complaint investigation | 22 Aug 2024 |
| 11 Jul 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Standard survey | 11 Sep 2024 |
| 11 Jul 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 22 Aug 2024 |
| 12 Feb 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 6 Mar 2024 |
| 12 Feb 2024 | F0583 | Keep residents' personal and medical records private and confidential. | F | Complaint investigation | 6 Mar 2024 |
| 12 Feb 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Complaint investigation | 6 Mar 2024 |
| 12 Feb 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 6 Mar 2024 |
| 19 Dec 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 22 Dec 2023 |
| 15 Apr 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 15 May 2022 |
| 15 Apr 2022 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 15 May 2022 |
| 15 Apr 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 15 May 2022 |
| 15 Apr 2022 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 15 May 2022 |
| 15 Apr 2022 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | Standard survey | 15 May 2022 |
| 15 Apr 2022 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 15 May 2022 |
| 15 Apr 2022 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 15 May 2022 |
| 15 Apr 2022 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Standard survey | 15 May 2022 |
| 15 Apr 2022 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 15 May 2022 |
| 15 Apr 2022 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 15 May 2022 |
| 15 Apr 2022 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 15 May 2022 |
| 15 Apr 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 15 May 2022 |
| 15 Apr 2022 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 15 May 2022 |
| 25 Apr 2019 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 12 Jun 2019 |
| 25 Apr 2019 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 12 Jun 2019 |
| 25 Apr 2019 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 12 Jun 2019 |
| 25 Apr 2019 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 12 Jun 2019 |
| 25 Apr 2019 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 12 Jun 2019 |
| 25 Apr 2019 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 12 Jun 2019 |
| 25 Apr 2019 | F0814 | Dispose of garbage and refuse properly. | C | Standard survey | 12 Jun 2019 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff —, RNs —; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 2.3% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.6% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.6% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 3.9% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.7% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 7.1% | 7.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Sovereign Rocky River, LLC | Operational/managerial control | NOT APPLICABLE | 08/31/2004 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Cuyahoga County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Algart Health Care | Cleveland | 78 | 5 | 5 | 4 | 5 | 6.4 | — | 18 Oct 2019 |
| Berea Center | Berea | 50 | 5 | 4 | 2 | 6 | 12.0 | — | 7 Aug 2025 |
| Brookdale Westlake Village | Westlake | 60 | 5 | 4 | 4 | 9 | 15.0 | — | 22 Apr 2026 |
| Gardens of Mcgregor and Amasa Stone | East Cleveland | 148 | 5 | 4 | 2 | 10 | 6.8 | — | 14 Aug 2025 |
| Huntington Woods Care & Rehab Center | Westlake | 82 | 5 | 5 | 1 | 11 | 13.4 | — | 8 Jun 2026 |
| Larchwood Care | Cleveland | 74 | 5 | 4 | 3 | 19 | 25.7 | — | 12 May 2026 |
| North Park Care Center | Brook Park | 34 | 5 | 5 | 3 | 6 | 17.6 | — | 7 Jul 2022 |
| O'Neill Healthcare Fairview Park | Fairview Park | 118 | 5 | 5 | 2 | 11 | 9.3 | — | 26 Jun 2025 |
All 92 facilities in Cuyahoga County
Questions and answers
How many deficiencies has Normandy Manor of Rocky River been cited for?
32 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.
Has Normandy Manor of Rocky River been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Normandy Manor of Rocky River compare?
Reported total nurse staffing is 3.5 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.
Who operates Normandy Manor of Rocky River?
Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Sovereign Rocky River, LLC. Individual owners and managers are not listed on this site.
When was Normandy Manor of Rocky River last inspected?
The most recent survey or investigation in the CMS record is dated 6 Nov 2024; the most recent standard health survey was 11 Jul 2024.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.