Elder Care Record

California › Sacramento County › Sacramento

North Pointe Care Center

500 Jessie Avenue, Sacramento, CA 95838

CCN 555400 · For-profit, limited liability company · 161 certified beds · chain Pacs Group

CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 161 beds, North Pointe Care Center serves Sacramento in Sacramento County, California and has taken Medicare and Medicaid residents since 1990.

CMS gives it 2 of 5 stars overall, below the California median of 3; the health inspection rating is 1, staffing 4 and quality measures 5.

Inspectors recorded 69 health deficiencies across the three most recent survey cycles (22, 23, 24 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 42.9 per 100 beds, about the same as the state median of 51.1.

CMS lists 3 penalties in the period covered: fines totalling $24K and 2 payment denials.

Reported nurse staffing is 3.7 hours per resident per day (0.5 RN), close to the California median of 4.2; nursing staff turnover is 37.7%.

CMS flags that the facility carries the CMS abuse icon.

69health deficiencies, 3 survey cycles3 at actual harm or worse
$24Kfines listed by CMS3 penalties in period
3.7nurse hours per resident per daystate median 4.2
96%occupancy (residents ÷ beds)155 residents a day

Compared with county, state and nation

MeasureThis facilitySacramento Co. medianCalifornia medianUS average
Overall star rating2333.0
Health citations, 3 cycles69504428.7
Citations per 100 beds42.944.151.126.8
Total nurse hours per resident day3.74.24.23.9
RN hours per resident day0.50.60.50.7
Nursing staff turnover37.7%34.8%36.4%45.8%
Fines listed$24,115$0$0—

County and state figures are medians across facilities (37 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)22
Cycle 223
Cycle 324

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 9 Jan 2026, 13 Sep 2024.

Severity mix: G ×3 D ×43 E ×13 F ×2 B ×8

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
11 Jun 2026F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DComplaint investigation30 Jun 2026
27 Mar 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation17 Apr 2026
27 Mar 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation17 Apr 2026
27 Mar 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation17 Apr 2026
4 Mar 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation20 Mar 2026
9 Jan 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GStandard survey28 Jan 2026
9 Jan 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey28 Jan 2026
9 Jan 2026F0699Provide care or services that was trauma informed and/or culturally competent.EStandard survey28 Jan 2026
9 Jan 2026F0880Provide and implement an infection prevention and control program.EStandard survey28 Jan 2026
9 Jan 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DStandard survey28 Jan 2026
9 Jan 2026F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey28 Jan 2026
9 Jan 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation28 Jan 2026
9 Jan 2026F0610Respond appropriately to all alleged violations.DComplaint investigation28 Jan 2026
9 Jan 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey28 Jan 2026
9 Jan 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey28 Jan 2026
9 Jan 2026F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey28 Jan 2026
9 Jan 2026F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey28 Jan 2026
9 Jan 2026F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.DStandard survey28 Jan 2026
9 Jan 2026F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey28 Jan 2026
9 Jan 2026F0911Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.BStandard surveyDeficient, Provider has plan of correction
9 Jan 2026F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BStandard surveyDeficient, Provider has plan of correction
26 Sep 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation28 Oct 2025
29 Jul 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation6 Aug 2025
2 Jan 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation17 Jan 2025
13 Sep 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey1 Oct 2024
13 Sep 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey1 Oct 2024
13 Sep 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey1 Oct 2024
13 Sep 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey1 Oct 2024
13 Sep 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey1 Oct 2024
13 Sep 2024F0759Ensure medication error rates are not 5 percent or greater.EStandard survey1 Oct 2024
13 Sep 2024F0760Ensure that residents are free from significant medication errors.EStandard survey1 Oct 2024
13 Sep 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey1 Oct 2024
13 Sep 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey1 Oct 2024
13 Sep 2024F0880Provide and implement an infection prevention and control program.EStandard survey1 Oct 2024
13 Sep 2024F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey1 Oct 2024
13 Sep 2024F0583Keep residents' personal and medical records private and confidential.DStandard survey1 Oct 2024
13 Sep 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey1 Oct 2024
13 Sep 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey1 Oct 2024
13 Sep 2024F0679Provide activities to meet all resident's needs.DStandard survey1 Oct 2024
13 Sep 2024F0685Assist a resident in gaining access to vision and hearing services.DComplaint investigation1 Oct 2024
13 Sep 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey1 Oct 2024
13 Sep 2024F0911Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.BStandard survey1 Oct 2024
13 Sep 2024F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BStandard survey1 Oct 2024
1 Aug 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation3 Aug 2024
1 Aug 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation3 Aug 2024
17 Jul 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation9 Aug 2024
10 Jul 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation30 Jul 2024
10 Jul 2024F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation9 Aug 2024
2 Jul 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.EComplaint investigation26 Jul 2024
2 Jul 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation26 Jul 2024
2 Jul 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation26 Jul 2024
28 Jun 2024F0552Ensure that residents are fully informed and understand their health status, care and treatments.DComplaint investigation5 Jul 2024
28 Jun 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation5 Jul 2024
11 Apr 2024F0880Provide and implement an infection prevention and control program.DComplaint investigation1 May 2024
20 Feb 2024F0911Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.BComplaint investigation13 Mar 2024
20 Feb 2024F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BComplaint investigation13 Mar 2024
3 Jan 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation12 Feb 2024
6 Dec 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation12 Jan 2024
6 Dec 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation12 Jan 2024
13 Oct 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation16 Nov 2023
13 Oct 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation16 Nov 2023
13 Oct 2023F0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.DComplaint investigation16 Nov 2023
9 Aug 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation29 Aug 2023
9 Jul 2021F0880Provide and implement an infection prevention and control program.FStandard survey9 Aug 2021
9 Jul 2021F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DStandard survey9 Aug 2021
9 Jul 2021F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey9 Aug 2021
9 Jul 2021F0917Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.DStandard survey9 Aug 2021
9 Jul 2021F0911Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.BStandard survey9 Aug 2021
9 Jul 2021F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BStandard survey9 Aug 2021

Penalties

DateTypeAmountDetail
9 Jan 2026Payment denial—3 days
9 Jan 2026Fine$24,115
28 Jun 2024Payment denial—2 days

Staffing

Total nursing3.69 h
Nurse aides2.5 h
LPN0.64 h
RN0.54 h
Weekend total3.48 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 37.7%, RNs 40.0%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay4.3%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.2%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.0%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay16.1%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay3.6%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay1.2%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay22.0%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: North Sacramento Healthcare, Llc. Chain: Pacs Group (274 facilities).

OrganisationRole in the CMS recordInterestSince
Capital SNF Holding Company, LLC5% or greater direct ownership interest100%06/30/2023
Providence Group Nh, LLC5% or greater indirect ownership interest100%06/30/2023

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Sacramento County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Acc Care CenterSacramento995354545.5$24K2 Apr 2026
Advanced Health Care of SacramentoSacramento405452665.0—14 May 2026
City Creek Post AcuteSacramento995423939.4$22K8 May 2025
Manzanita Healthcare CenterCarmichael995354646.5—15 Apr 2026
Sherwood Healthcare CenterSacramento625431321.0—9 May 2025
University Post-Acute RehabSacramento595452644.1—22 May 2025
Woodside Healthcare CenterSacramento585442136.2—22 Nov 2024
American River CenterCarmichael994442424.2—10 Apr 2026

All 37 facilities in Sacramento County

Questions and answers

How many deficiencies has North Pointe Care Center been cited for?

69 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has North Pointe Care Center been fined?

Yes. CMS lists fines totalling $24K in the period covered, plus 2 payment denials.

How does staffing at North Pointe Care Center compare?

Reported total nurse staffing is 3.7 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates North Pointe Care Center?

It is part of the Pacs Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Capital SNF Holding Company, LLC and Providence Group Nh, LLC. Individual owners and managers are not listed on this site.

When was North Pointe Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 11 Jun 2026; the most recent standard health survey was 9 Jan 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.