California › Mendocino County › Willits
Northbrook Healthcare Center
64 Northbrook Way, Willits, CA 95490
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 70 beds, Northbrook Healthcare Center serves Willits in Mendocino County, California and has taken Medicare and Medicaid residents since 1973.
CMS gives it 5 of 5 stars overall, above the California median of 3; the health inspection rating is 4, staffing 2 and quality measures 5.
Inspectors recorded 25 health deficiencies across the three most recent survey cycles (8, 3, 14 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 35.7 per 100 beds, fewer than the state median of 51.1.
CMS lists 1 penalty in the period covered: fines totalling $9K.
Reported nurse staffing is 4.0 hours per resident per day (0.4 RN), close to the California median of 4.2; nursing staff turnover is 42.4%.
Compared with county, state and nation
| Measure | This facility | Mendocino Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 25 | 40 | 44 | 28.7 |
| Citations per 100 beds | 35.7 | 59.5 | 51.1 | 26.8 |
| Total nurse hours per resident day | 4.0 | 4.0 | 4.2 | 3.9 |
| RN hours per resident day | 0.4 | 0.4 | 0.5 | 0.7 |
| Nursing staff turnover | 42.4% | 42.9% | 36.4% | 45.8% |
| Fines listed | $9,295 | $9,295 | $0 | — |
County and state figures are medians across facilities (4 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 30 Jan 2026, 10 Apr 2025.
Severity mix: G ×1 D ×8 E ×6 F ×10
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 30 Jan 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Standard survey | 26 Feb 2026 |
| 30 Jan 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 26 Feb 2026 |
| 30 Jan 2026 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Standard survey | 26 Feb 2026 |
| 30 Jan 2026 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | E | Standard survey | 26 Feb 2026 |
| 30 Jan 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 26 Feb 2026 |
| 30 Jan 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 26 Feb 2026 |
| 30 Jan 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 26 Feb 2026 |
| 29 Dec 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 16 Jan 2026 |
| 10 Apr 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 2 May 2025 |
| 10 Apr 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 2 May 2025 |
| 5 Mar 2025 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | G | Complaint investigation | 27 Mar 2025 |
| 27 Mar 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | Standard survey | 1 May 2023 |
| 27 Mar 2023 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Standard survey | 1 May 2023 |
| 27 Mar 2023 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | Standard survey | 1 May 2023 |
| 27 Mar 2023 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Standard survey | 1 May 2023 |
| 27 Mar 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 1 May 2023 |
| 27 Mar 2023 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F | Standard survey | 1 May 2023 |
| 27 Mar 2023 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | F | Standard survey | 1 May 2023 |
| 27 Mar 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 1 May 2023 |
| 27 Mar 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 1 May 2023 |
| 27 Mar 2023 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | E | Standard survey | 1 May 2023 |
| 27 Mar 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 1 May 2023 |
| 27 Mar 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 1 May 2023 |
| 27 Mar 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 1 May 2023 |
| 27 Mar 2023 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D | Standard survey | 1 May 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 5 Mar 2025 | Fine | $9,295 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 42.4%, RNs —; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 5.1% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.7% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.9% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.5% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.0% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 22.4% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Ensign Willits Llc. Chain: The Ensign Group (342 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Twomagnets LLC | Operational/managerial control | NOT APPLICABLE | 08/01/2002 |
| Caretrust Gp LLC | Adp of the snf | NOT APPLICABLE | 11/15/2001 |
| Caretrust Reit Inc | Adp of the snf | NOT APPLICABLE | 11/15/2001 |
| Ctr Partnership LP | Adp of the snf | NOT APPLICABLE | 11/15/2001 |
| Ensign Services Inc | Adp of the snf | NOT APPLICABLE | 11/15/2001 |
| Twomagnets LLC | Adp of the snf | NOT APPLICABLE | 08/01/2002 |
| Willits Health Holdings LLC | Adp of the snf | NOT APPLICABLE | 11/15/2001 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Mendocino County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Ukiah Post Acute | Ukiah | 57 | 4 | 4 | 3 | 40 | 70.2 | — | 12 Jun 2026 |
| Redwood Cove Healthcare Center | Ukiah | 68 | 3 | 2 | 2 | 36 | 52.9 | — | 2 Dec 2025 |
| Sherwood Oaks Post Acute Care, LLC | Fort Bragg | 79 | 1 | 1 | 4 | 47 | 59.5 | $88K | 6 Mar 2026 |
All 4 facilities in Mendocino County
Questions and answers
How many deficiencies has Northbrook Healthcare Center been cited for?
25 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Northbrook Healthcare Center been fined?
Yes. CMS lists fines totalling $9K in the period covered.
How does staffing at Northbrook Healthcare Center compare?
Reported total nurse staffing is 4.0 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Northbrook Healthcare Center?
It is part of the The Ensign Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Twomagnets LLC. Individual owners and managers are not listed on this site.
When was Northbrook Healthcare Center last inspected?
The most recent survey or investigation in the CMS record is dated 30 Jan 2026; the most recent standard health survey was 30 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.