Massachusetts › Worcester County › Milford
Oc Milford Gardens LLC
10 Veterans Memorial Drive, Milford, MA 01757
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Oc Milford Gardens LLC, in Milford, Massachusetts, is certified for 135 beds under for-profit, individual ownership and belongs to the Azure Healthcare chain.
CMS gives it 1 of 5 stars overall, below the Massachusetts median of 3; the health inspection rating is 1, staffing 1 and quality measures 2.
Inspectors recorded 28 health deficiencies across the three most recent survey cycles (12, 15, 1 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 20.7 per 100 beds, about the same as the state median of 21.7.
CMS lists 1 penalty in the period covered: fines totalling $148K.
Reported nurse staffing is 3.4 hours per resident per day (0.5 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 81.4%.
Compared with county, state and nation
| Measure | This facility | Worcester Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 28 | 27 | 27 | 28.7 |
| Citations per 100 beds | 20.7 | 20.7 | 21.7 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.7 | 3.7 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 81.4% | 38.6% | 37.7% | 45.8% |
| Fines listed | $148,051 | $0 | $0 | — |
County and state figures are medians across facilities (50 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 4 Mar 2026, 9 Dec 2024.
Severity mix: G ×2 H ×1 D ×15 E ×10
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 17 Jun 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 10 Jul 2026 |
| 19 May 2026 | F0760 | Ensure that residents are free from significant medication errors. | E | Complaint investigation | 3 Jun 2026 |
| 19 May 2026 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 3 Jun 2026 |
| 4 Mar 2026 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 27 Mar 2026 |
| 4 Mar 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 27 Mar 2026 |
| 4 Mar 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 27 Mar 2026 |
| 4 Mar 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 27 Mar 2026 |
| 4 Mar 2026 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 27 Mar 2026 |
| 4 Mar 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 27 Mar 2026 |
| 13 Jan 2026 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 7 Feb 2026 |
| 13 Jan 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 7 Feb 2026 |
| 13 Jan 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 7 Feb 2026 |
| 9 Dec 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | H | Standard survey | 2 Jan 2025 |
| 9 Dec 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | G | Standard survey | 2 Jan 2025 |
| 9 Dec 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 2 Jan 2025 |
| 9 Dec 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 2 Jan 2025 |
| 9 Dec 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Standard survey | 2 Jan 2025 |
| 9 Dec 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 2 Jan 2025 |
| 9 Dec 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 6 Feb 2025 |
| 9 Dec 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 2 Jan 2025 |
| 9 Dec 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 2 Jan 2025 |
| 9 Dec 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 2 Jan 2025 |
| 9 Dec 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 2 Jan 2025 |
| 9 Dec 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 5 Feb 2025 |
| 9 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 5 Feb 2025 |
| 9 Dec 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 5 Feb 2025 |
| 9 Dec 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 2 Jan 2025 |
| 7 Sep 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 20 Sep 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 9 Dec 2024 | Fine | $148,051 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 81.4%, RNs 90.9%; 3 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 20.8% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.0% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.7% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.9% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 3.0% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 26.4% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.5% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.8% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, individual. Chain: Azure Healthcare (6 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Oc Milford Gardens Holdco LLC | 5% or greater direct ownership interest | 100% | 06/27/2025 |
| Amnh LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 06/27/2025 |
| Azure Healthcare Management Ac LLC | Operational/managerial control | NOT APPLICABLE | 06/27/2025 |
| Amnh LLC | Adp of the snf | NOT APPLICABLE | 06/27/2025 |
| Azure Healthcare Management Ac LLC | Adp of the snf | NOT APPLICABLE | 07/18/2025 |
| Baker Tilly Us LLP | Adp of the snf | NOT APPLICABLE | 06/27/2025 |
| Centralized Business Services LLC | Adp of the snf | NOT APPLICABLE | 06/27/2025 |
| Med-Net Compliance LLC | Adp of the snf | NOT APPLICABLE | 06/27/2025 |
| Pc 10 Veterans Memorial Holdco LLC | Adp of the snf | NOT APPLICABLE | 06/27/2025 |
| Pc 10 Veterans Memorial LLC | Adp of the snf | NOT APPLICABLE | 07/18/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Worcester County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Beaumont Rehab & Skilled Nursing Ctr - Northboro | Northborough | 96 | 5 | 4 | 3 | 16 | 16.7 | — | 23 Jun 2025 |
| Holy Trinity Eastern Orthodox N & R Center | Worcester | 113 | 5 | 5 | 4 | 9 | 8.0 | — | 6 Jan 2026 |
| Lutheran Rehabilitation and Skilled Care Center | Worcester | 150 | 5 | 5 | 4 | 0 | 0.0 | — | — |
| Lydia Taft House | Uxbridge | 53 | 5 | 5 | 5 | 7 | 13.2 | — | 3 May 2023 |
| Quaboag Rehabilitation & Skilled Care Facility | West Brookfield | 166 | 5 | 5 | 4 | 8 | 4.8 | — | 5 Nov 2024 |
| River Terrace Rehabilitation and Healthcare Ctr | Lancaster | 82 | 5 | 5 | 2 | 2 | 2.4 | $9K | 5 May 2025 |
| West Side House LTC Facility | Worcester | 91 | 5 | 5 | 4 | 13 | 14.3 | — | 30 Dec 2024 |
| Whittier Westborough Transitional Care Unit | Westborough | 19 | 5 | 4 | 5 | 6 | 31.6 | — | 2 May 2025 |
All 50 facilities in Worcester County
Questions and answers
How many deficiencies has Oc Milford Gardens LLC been cited for?
28 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has Oc Milford Gardens LLC been fined?
Yes. CMS lists fines totalling $148K in the period covered.
How does staffing at Oc Milford Gardens LLC compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates Oc Milford Gardens LLC?
It is part of the Azure Healthcare chain. Ownership type is for-profit, individual. Organisations in the CMS ownership record include Oc Milford Gardens Holdco LLC, Amnh LLC and Azure Healthcare Management Ac LLC. Individual owners and managers are not listed on this site.
When was Oc Milford Gardens LLC last inspected?
The most recent survey or investigation in the CMS record is dated 17 Jun 2026; the most recent standard health survey was 4 Mar 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.