Virginia › Roanoke City County › Roanoke
Our Lady of the Valley
650 North Jefferson Street, Roanoke, VA 24016
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Our Lady of the Valley, in Roanoke, Virginia, is certified for 70 beds under non-profit, church related ownership.
CMS gives it 4 of 5 stars overall, above the Virginia median of 3; the health inspection rating is 4, staffing 3 and quality measures 4.
Inspectors recorded 14 health deficiencies across the three most recent survey cycles (3, 5, 6 by cycle, most recent first), none at the actual-harm level. That is 20.0 per 100 beds, fewer than the state median of 34.5.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.8 hours per resident per day (0.5 RN), close to the Virginia median of 3.4; nursing staff turnover is 45.3%.
CMS flags that the facility has not had a standard health inspection in more than two years.
Compared with county, state and nation
| Measure | This facility | Roanoke City Co. median | Virginia median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 14 | 31 | 32 | 28.7 |
| Citations per 100 beds | 20.0 | 26.7 | 34.5 | 26.8 |
| Total nurse hours per resident day | 3.8 | 3.7 | 3.4 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 45.3% | 48.1% | 48.3% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (9 in the county, 289 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Aug 2023, 15 Apr 2021.
Severity mix: D ×11 F ×2 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 25 Aug 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 24 Oct 2023 |
| 25 Aug 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 24 Oct 2023 |
| 25 Aug 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 24 Oct 2023 |
| 25 Aug 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 24 Oct 2023 |
| 25 Aug 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 24 Oct 2023 |
| 15 Apr 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 25 May 2021 |
| 15 Apr 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 25 May 2021 |
| 15 Apr 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 25 May 2021 |
| 15 Apr 2021 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 25 May 2021 |
| 15 Apr 2021 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | C | Standard survey | 25 May 2021 |
| 8 Apr 2019 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 17 May 2019 |
| 8 Apr 2019 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 17 May 2019 |
| 8 Apr 2019 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 17 May 2019 |
| 8 Apr 2019 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 17 May 2019 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Virginia average. Turnover: nursing staff 45.3%, RNs 37.5%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.4% | 13.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 6.3% | 3.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.8% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 23.1% | 14.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.8% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 3.2% | 13.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, church related. Legal business name: Our Lady Of The Valley, Inc..
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Roanoke City County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Davis and Mcdaniel Veterans Care Center | Roanoke | 180 | 5 | 5 | 5 | 10 | 5.6 | — | 8 Jan 2026 |
| Friendship Health and Rehab Center | Roanoke | 253 | 4 | 4 | 3 | 17 | 6.7 | — | 29 Oct 2024 |
| Raleigh Court Health and Rehabilitation Center | Roanoke | 120 | 4 | 3 | 2 | 29 | 24.2 | — | 15 Aug 2024 |
| South Roanoke Nursing and Rehabilitation | Roanoke | 98 | 3 | 2 | 3 | 39 | 39.8 | — | 24 Apr 2025 |
| Springtree Healthcare & Rehab Center | Roanoke | 120 | 3 | 3 | 1 | 40 | 33.3 | — | 11 Mar 2026 |
| Pheasant Ridge Nursing and Rehabilitation | Roanoke | 101 | 2 | 2 | 2 | 32 | 31.7 | — | 7 May 2026 |
| Star City Rehabilitation and Nursing | Roanoke | 116 | 2 | 3 | 1 | 31 | 26.7 | — | 18 Feb 2025 |
| Old Southwest Health and Rehabilitation | Roanoke | 130 | 1 | 1 | 2 | 129 | 99.2 | $136K | 16 Jul 2024 |
All 9 facilities in Roanoke City County
Questions and answers
How many deficiencies has Our Lady of the Valley been cited for?
14 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Virginia median is 32 per facility.
Has Our Lady of the Valley been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Our Lady of the Valley compare?
Reported total nurse staffing is 3.8 hours per resident per day against a Virginia median of 3.4 and a national average of 3.9.
Who operates Our Lady of the Valley?
Ownership type is non-profit, church related. Individual owners and managers are not listed on this site.
When was Our Lady of the Valley last inspected?
The most recent survey or investigation in the CMS record is dated 25 Aug 2023; the most recent standard health survey was 25 Aug 2023.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.