Raleigh Court Health and Rehabilitation CenterCMS ratings, inspections and fines
- Address
- 1527 Grandin Road Southwest, Roanoke, VA 24015
- CCN
- 495209
- Ownership type
- For-profit, limited liability company
- Certified beds
- 120
- Chain
- Lifeworks Rehab
- Residents per day
- 113
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Raleigh Court Health and Rehabilitation Center an overall rating of 4 of 5 stars. The last standard survey was on 15 Aug 2024. The latest survey cycle has 7 health citations. The median for nursing homes in Virginia is 11. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Roanoke city median | Virginia median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 4 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 3 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 5 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 9 homes in the county, 289 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Virginia median |
|---|---|---|---|
| Cycle 1 (latest) | 15 Aug 2024 | 7 | 11 |
| Cycle 2 | 19 Dec 2022 | 17 | 10 |
| Cycle 3 | No date | 5 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 |
Survey cycle 1 (latest): 7 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 15 Aug 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 10 Oct 2024 |
| 15 Aug 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 10 Oct 2024 |
| 15 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 10 Oct 2024 |
| 15 Aug 2024 | F0732 | Post nurse staffing information every day. | C | Standard survey | 10 Oct 2024 |
| 15 Aug 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 10 Oct 2024 |
| 15 Aug 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 10 Oct 2024 |
| 15 Aug 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 10 Oct 2024 |
Survey cycle 2: 17 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 19 Dec 2022 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | D | Standard survey | 27 Feb 2023 |
| 19 Dec 2022 | F0555 | Honor the resident's right to choose his or her attending physician. | C | Standard survey | 27 Feb 2023 |
| 19 Dec 2022 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 27 Feb 2023 |
| 19 Dec 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 27 Feb 2023 |
| 19 Dec 2022 | F0606 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. | D | Standard survey | 27 Feb 2023 |
| 19 Dec 2022 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 27 Feb 2023 |
| 19 Dec 2022 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 27 Feb 2023 |
| 19 Dec 2022 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 27 Feb 2023 |
| 19 Dec 2022 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 27 Feb 2023 |
| 19 Dec 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 27 Feb 2023 |
| 19 Dec 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 27 Feb 2023 |
| 19 Dec 2022 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 27 Feb 2023 |
| 19 Dec 2022 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 27 Feb 2023 |
| 19 Dec 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 27 Feb 2023 |
| 19 Dec 2022 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 27 Feb 2023 |
| 19 Dec 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 27 Feb 2023 |
| 19 Dec 2022 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 27 Feb 2023 |
Survey cycle 3: 5 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 22 May 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 20 Jun 2024 |
| 22 May 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 20 Jun 2024 |
| 22 May 2024 | F0776 | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. | D | Complaint investigation | 20 Jun 2024 |
| 22 May 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 20 Jun 2024 |
| 12 Mar 2020 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 2 Aug 2019 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Virginia median | Virginia average (CMS) |
|---|---|---|---|
| All nurse staff | 3.48 | 3.40 | 3.76 |
| Registered nurses (RN) | 0.56 | 0.50 | 0.69 |
| Licensed practical nurses (LPN) | 1.01 | 1.00 | |
| Nurse aides | 1.91 | 2.07 | |
| All nurse staff, weekends | 3.10 | 3.00 | 3.29 |
- Nurse staff turnover in a year
- 53.4%
- Nurse staff turnover, Virginia median
- 48.3%
- RN turnover in a year
- 58.8%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.0% | 13.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.8% | 3.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.2% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 13.0% | 14.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.7% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 13.4% | 13.3% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Raleigh Court Operations LLC
- Chain
- Lifeworks Rehab (64 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Raleigh Court Holdings I LLC | 5% or greater direct ownership interest | 100% | 28 May 2021 |
| Charles 1994 LLC | 5% or greater indirect ownership interest | 28 May 2021 | |
| Edward 1998 LLC | 5% or greater indirect ownership interest | 28 May 2021 | |
| Redrock West LLC | 5% or greater indirect ownership interest | 28 May 2021 | |
| Saul 2012 LLC | 5% or greater indirect ownership interest | 28 May 2021 | |
| RCZBM West Manager LLC | Operational/managerial control | 28 May 2021 |
The site shows organisations only. It does not show the names of persons.
Other homes in Roanoke city
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Old Southwest Health and Rehabilitation | Roanoke | 1 of 5 | 46 | $135,633 | 29 Mar 2024 | |
| South Roanoke Nursing and Rehabilitation | Roanoke | 3 of 5 | 11 | $0 | 24 Apr 2025 | |
| Davis and McDaniel Veterans Care Center | Roanoke | 5 of 5 | 3 | $0 | 8 Jan 2026 | |
| Our Lady of the Valley | Roanoke | 4 of 5 | 3 | $0 | 25 Aug 2023 | |
| Pheasant Ridge Nursing and Rehabilitation | Roanoke | 2 of 5 | 17 | $0 | 19 Jan 2024 | |
| Friendship Health and Rehab Center | Roanoke | 4 of 5 | 5 | $0 | 29 Oct 2024 | |
| Star City Rehabilitation and Nursing | Roanoke | 2 of 5 | 9 | $0 | 14 Feb 2024 | |
| Springtree Healthcare & Rehab Center | Roanoke | 3 of 5 | 17 | $0 | 23 May 2024 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Virginia Department of Health: file a complaintThe complaint page of the State Survey Agency for Virginia, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Raleigh Court Health and Rehabilitation Center (CCN 495209). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/raleigh-court-health-and-rehabilitation-center-roanoke-va-495209/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Raleigh Court Health and Rehabilitation Center last inspected?
- The latest inspection with a citation in the CMS record was on 15 Aug 2024. It was a standard survey and a complaint investigation. It gave 7 citations. The standard survey before the last one was on 19 Dec 2022.
- Who operates Raleigh Court Health and Rehabilitation Center?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists the home in the chain Lifeworks Rehab. The CMS ownership file names RCZBM West Manager LLC for operational or managerial control. This site does not show the names of persons.
- Is Raleigh Court Health and Rehabilitation Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Virginia as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.