California › Santa Clara County › Morgan Hill
Pacific Hills Post Acute
370 Noble Court, Morgan Hill, CA 95037
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Pacific Hills Post Acute is a For-profit, limited liability company nursing home in Morgan Hill, California, certified for 99 beds and caring for about 97 residents a day.
CMS gives it 4 of 5 stars overall, above the California median of 3; the health inspection rating is 3, staffing 4 and quality measures 5.
Inspectors recorded 48 health deficiencies across the three most recent survey cycles (19, 4, 25 by cycle, most recent first), none at the actual-harm level. That is 48.5 per 100 beds, about the same as the state median of 51.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.1 hours per resident per day (0.8 RN), close to the California median of 4.2; nursing staff turnover is 41.6%.
CMS flags that the facility changed ownership in the last 12 months.
Compared with county, state and nation
| Measure | This facility | Santa Clara Co. median | California median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 48 | 40 | 44 | 28.7 |
| Citations per 100 beds | 48.5 | 45.7 | 51.1 | 26.8 |
| Total nurse hours per resident day | 4.1 | 4.2 | 4.2 | 3.9 |
| RN hours per resident day | 0.8 | 0.7 | 0.5 | 0.7 |
| Nursing staff turnover | 41.6% | 31.6% | 36.4% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (50 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 5 Dec 2025, 26 Jun 2024.
Severity mix: D ×34 E ×13 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 16 Jun 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 26 Jun 2026 |
| 27 May 2026 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Complaint investigation | 8 Jun 2026 |
| 18 May 2026 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | E | Complaint investigation | 27 May 2026 |
| 5 Dec 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 24 Dec 2025 |
| 5 Dec 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 26 Dec 2025 |
| 5 Dec 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 26 Dec 2025 |
| 5 Dec 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 26 Dec 2025 |
| 5 Dec 2025 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 26 Dec 2025 |
| 5 Dec 2025 | F0637 | Assess the resident when there is a significant change in condition | D | Standard survey | 26 Dec 2025 |
| 5 Dec 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 26 Dec 2025 |
| 5 Dec 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 26 Dec 2025 |
| 5 Dec 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 26 Dec 2025 |
| 5 Dec 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 26 Dec 2025 |
| 5 Dec 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 26 Dec 2025 |
| 5 Dec 2025 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Standard survey | 26 Dec 2025 |
| 5 Dec 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 26 Dec 2025 |
| 5 Dec 2025 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 26 Dec 2025 |
| 5 Dec 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 26 Dec 2025 |
| 10 Sep 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 29 Sep 2025 |
| 5 Nov 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 15 Nov 2024 |
| 9 Oct 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 28 Oct 2024 |
| 9 Oct 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 28 Oct 2024 |
| 26 Jun 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 15 Jul 2024 |
| 10 May 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 5 Jun 2024 |
| 3 Apr 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 19 Apr 2024 |
| 5 Feb 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 17 Feb 2024 |
| 23 Sep 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 20 Oct 2023 |
| 12 Jul 2021 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 11 Aug 2021 |
| 12 Jul 2021 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Standard survey | 11 Aug 2021 |
| 12 Jul 2021 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 11 Aug 2021 |
| 12 Jul 2021 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 11 Aug 2021 |
| 12 Jul 2021 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 11 Aug 2021 |
| 12 Jul 2021 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 11 Aug 2021 |
| 12 Jul 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 11 Aug 2021 |
| 12 Jul 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 11 Aug 2021 |
| 12 Jul 2021 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 11 Aug 2021 |
| 12 Jul 2021 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 11 Aug 2021 |
| 12 Jul 2021 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 11 Aug 2021 |
| 12 Jul 2021 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 11 Aug 2021 |
| 12 Jul 2021 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 11 Aug 2021 |
| 12 Jul 2021 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 11 Aug 2021 |
| 12 Jul 2021 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 11 Aug 2021 |
| 12 Jul 2021 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 11 Aug 2021 |
| 12 Jul 2021 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 11 Aug 2021 |
| 12 Jul 2021 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 11 Aug 2021 |
| 12 Jul 2021 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 11 Aug 2021 |
| 12 Jul 2021 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 11 Aug 2021 |
| 12 Jul 2021 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 11 Aug 2021 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 41.6%, RNs 40.0%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 3.4% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.8% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.6% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.9% | 8.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.1% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 10.5% | 9.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Granada Holdings Llc. Chain: Spyglass Healthcare (9 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Spyglass Healthcare LLC | 5% or greater direct ownership interest | 50% | 08/01/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Santa Clara County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Childrens Hc Org No Ca -Pediatric Hospital D/P SNF | Campbell | 27 | 5 | 5 | — | 16 | 59.3 | $3K | 10 Oct 2024 |
| Childrens Hc Org No Ca Saratoga Pediatric Subacute | Saratoga | 37 | 5 | 4 | — | 18 | 48.6 | — | 26 Jun 2026 |
| Creekside Post-Acute | San Jose | 130 | 5 | 4 | 4 | 42 | 32.3 | $20K | 23 Sep 2025 |
| Idylwood Care Center | Sunnyvale | 185 | 5 | 4 | 5 | 30 | 16.2 | — | 1 Jul 2026 |
| Lincoln Glen Skilled Nursing | San Jose | 59 | 5 | 3 | 5 | 27 | 45.8 | — | 24 Mar 2025 |
| O'Connor Hospital D/P SNF | San Jose | 24 | 5 | 5 | 5 | 23 | 95.8 | — | 29 Aug 2025 |
| Plum Tree Care Center | San Jose | 76 | 5 | 4 | 3 | 33 | 43.4 | $8K | 11 Jun 2026 |
| Saratoga Retirement Community Health Center | Saratoga | 94 | 5 | 5 | 4 | 20 | 21.3 | — | 25 Apr 2025 |
All 50 facilities in Santa Clara County
Questions and answers
How many deficiencies has Pacific Hills Post Acute been cited for?
48 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.
Has Pacific Hills Post Acute been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Pacific Hills Post Acute compare?
Reported total nurse staffing is 4.1 hours per resident per day against a California median of 4.2 and a national average of 3.9.
Who operates Pacific Hills Post Acute?
It is part of the Spyglass Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Spyglass Healthcare LLC. Individual owners and managers are not listed on this site.
When was Pacific Hills Post Acute last inspected?
The most recent survey or investigation in the CMS record is dated 16 Jun 2026; the most recent standard health survey was 5 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.