Elder Care Record

California › Santa Clara County › San Jose

The Ridge Post Acute

1355 Clayton Road, San Jose, CA 95127

CCN 555799 · For-profit, limited liability company · 54 certified beds · chain Links Healthcare Group

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 54 beds, The Ridge Post Acute serves San Jose in Santa Clara County, California and has taken Medicare and Medicaid residents since 2002.

CMS gives it 5 of 5 stars overall, above the California median of 3; the health inspection rating is 4, staffing 2 and quality measures 5.

Inspectors recorded 41 health deficiencies across the three most recent survey cycles (10, 8, 23 by cycle, most recent first), none at the actual-harm level. That is 75.9 per 100 beds, more than the state median of 51.1.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.9 hours per resident per day (0.3 RN), close to the California median of 4.2; nursing staff turnover is 48.3%.

41health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.9nurse hours per resident per daystate median 4.2
85%occupancy (residents ÷ beds)46 residents a day

Compared with county, state and nation

MeasureThis facilitySanta Clara Co. medianCalifornia medianUS average
Overall star rating5433.0
Health citations, 3 cycles41404428.7
Citations per 100 beds75.945.751.126.8
Total nurse hours per resident day3.94.24.23.9
RN hours per resident day0.30.70.50.7
Nursing staff turnover48.3%31.6%36.4%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (50 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)10
Cycle 28
Cycle 323

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 12 Jan 2026, 25 Oct 2024.

Severity mix: D ×23 E ×12 F ×3 B ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
9 Jun 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation17 Jun 2026
12 Jan 2026F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.FStandard survey29 Jan 2026
12 Jan 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint investigation30 Jan 2026
12 Jan 2026F0732Post nurse staffing information every day.EStandard survey22 Jan 2026
12 Jan 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey29 Jan 2026
12 Jan 2026F0638Assure that each resident’s assessment is updated at least once every 3 months.DStandard survey30 Jan 2026
12 Jan 2026F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey30 Jan 2026
12 Jan 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey29 Jan 2026
12 Jan 2026F0880Provide and implement an infection prevention and control program.DStandard survey29 Jan 2026
12 Jan 2026F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BStandard surveyNo revisit needed
25 Oct 2024F0880Provide and implement an infection prevention and control program.FStandard survey13 Nov 2024
25 Oct 2024F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.FStandard survey13 Nov 2024
25 Oct 2024F0759Ensure medication error rates are not 5 percent or greater.EStandard survey13 Nov 2024
25 Oct 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey13 Nov 2024
25 Oct 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey13 Nov 2024
25 Oct 2024F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey13 Nov 2024
25 Oct 2024F0908Keep all essential equipment working safely.DStandard survey13 Nov 2024
25 Oct 2024F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BStandard survey13 Nov 2024
22 May 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EComplaint investigation21 Jun 2024
22 May 2024F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.EComplaint investigation21 Jun 2024
22 May 2024F0610Respond appropriately to all alleged violations.DComplaint investigation21 Jun 2024
21 Apr 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey18 May 2023
21 Apr 2023F0679Provide activities to meet all resident's needs.EStandard survey11 May 2023
21 Apr 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey11 May 2023
21 Apr 2023F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.EStandard survey19 May 2023
21 Apr 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey19 May 2023
21 Apr 2023F0880Provide and implement an infection prevention and control program.EStandard survey11 May 2023
21 Apr 2023F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey10 May 2023
21 Apr 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey11 May 2023
21 Apr 2023F0687Provide appropriate foot care.DStandard survey11 May 2023
21 Apr 2023F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey11 May 2023
21 Apr 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey11 May 2023
21 Apr 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey11 May 2023
21 Apr 2023F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey11 May 2023
21 Apr 2023F0759Ensure medication error rates are not 5 percent or greater.DStandard survey11 May 2023
21 Apr 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey11 May 2023
21 Apr 2023F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.DStandard survey19 May 2023
21 Apr 2023F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard survey19 May 2023
21 Apr 2023F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey11 May 2023
21 Apr 2023F0888Ensure staff are vaccinated for COVID-19DStandard survey11 May 2023
21 Apr 2023F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BStandard survey21 Apr 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.93 h
Nurse aides2.52 h
LPN1.14 h
RN0.27 h
Weekend total3.67 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 48.3%, RNs —; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay3.7%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.0%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay1.6%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.9%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay11.5%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Fletcher Cove Holdings Llc. Chain: Links Healthcare Group (32 facilities).

OrganisationRole in the CMS recordInterestSince
Forbright Bank5% or greater security interestNOT APPLICABLE10/01/2019
Links Healthcare Group LLCOperational/managerial controlNOT APPLICABLE10/07/2019
Links Support Services, LLCOperational/managerial controlNOT APPLICABLE10/01/2019
Eide Bailly LLPAdp of the snfNOT APPLICABLE10/07/2019
Links Healthcare Group LLCAdp of the snfNOT APPLICABLE10/30/2025
Links Support Services, LLCAdp of the snfNOT APPLICABLE10/30/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Santa Clara County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Childrens Hc Org No Ca -Pediatric Hospital D/P SNFCampbell2755—1659.3$3K10 Oct 2024
Childrens Hc Org No Ca Saratoga Pediatric SubacuteSaratoga3754—1848.6—26 Jun 2026
Creekside Post-AcuteSan Jose1305444232.3$20K23 Sep 2025
Idylwood Care CenterSunnyvale1855453016.2—1 Jul 2026
Lincoln Glen Skilled NursingSan Jose595352745.8—24 Mar 2025
O'Connor Hospital D/P SNFSan Jose245552395.8—29 Aug 2025
Plum Tree Care CenterSan Jose765433343.4$8K11 Jun 2026
Saratoga Retirement Community Health CenterSaratoga945542021.3—25 Apr 2025

All 50 facilities in Santa Clara County

Questions and answers

How many deficiencies has The Ridge Post Acute been cited for?

41 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has The Ridge Post Acute been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at The Ridge Post Acute compare?

Reported total nurse staffing is 3.9 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates The Ridge Post Acute?

It is part of the Links Healthcare Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Links Healthcare Group LLC and Links Support Services, LLC. Individual owners and managers are not listed on this site.

When was The Ridge Post Acute last inspected?

The most recent survey or investigation in the CMS record is dated 9 Jun 2026; the most recent standard health survey was 12 Jan 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.