Massachusetts › Hampden County › Palmer
Palmer Healthcare Center
250 Shearer Street, Palmer, MA 01069
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Palmer Healthcare Center, in Palmer, Massachusetts, is certified for 61 beds under for-profit, corporation ownership.
CMS gives it 3 of 5 stars overall, equal to the Massachusetts median; the health inspection rating is 4, staffing 3 and quality measures 1.
Inspectors recorded 14 health deficiencies across the three most recent survey cycles (5, 7, 2 by cycle, most recent first), none at the actual-harm level. That is 23.0 per 100 beds, about the same as the state median of 21.7.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.2 hours per resident per day (0.6 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 55.1%.
Compared with county, state and nation
| Measure | This facility | Hampden Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 14 | 27 | 27 | 28.7 |
| Citations per 100 beds | 23.0 | 22.6 | 21.7 | 26.8 |
| Total nurse hours per resident day | 3.2 | 3.7 | 3.7 | 3.9 |
| RN hours per resident day | 0.6 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 55.1% | 44.2% | 37.7% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (26 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 6 Jan 2026, 26 Sep 2024.
Severity mix: D ×12 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 6 Jan 2026 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | D | Standard survey | 26 Jan 2026 |
| 6 Jan 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 26 Jan 2026 |
| 16 Dec 2025 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 10 Dec 2025 |
| 16 Dec 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 10 Dec 2025 |
| 2 Sep 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 8 Jul 2025 |
| 26 Sep 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 1 Nov 2024 |
| 26 Sep 2024 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Standard survey | 1 Nov 2024 |
| 26 Sep 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 1 Nov 2024 |
| 26 Sep 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 1 Nov 2024 |
| 26 Sep 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 1 Nov 2024 |
| 26 Sep 2024 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 1 Nov 2024 |
| 26 Sep 2024 | F0909 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | D | Standard survey | 1 Nov 2024 |
| 10 Aug 2023 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Standard survey | 25 Aug 2023 |
| 10 Aug 2023 | F0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Standard survey | 25 Aug 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 55.1%, RNs 66.7%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 26.7% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.9% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.9% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.4% | 3.3% | 2.8% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 23.8% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.7% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 27.3% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Wellman Healthcare Group Inc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Wellman Realty, LLC | Indirect ownership interest | NOT APPLICABLE | 06/30/2016 |
| Ascentria Consulting Services Inc | Adp of the snf | NOT APPLICABLE | 07/01/2025 |
| Cliftonlarsonallen LLP | Adp of the snf | NOT APPLICABLE | 01/01/2024 |
| Twomagnets LLC | Adp of the snf | NOT APPLICABLE | 01/17/2023 |
| Wellman Realty, LLC | Adp of the snf | NOT APPLICABLE | 06/30/2016 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Hampden County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Agawam East Rehab and Nursing | Agawam | 123 | 5 | 4 | 3 | 17 | 13.8 | — | 25 Nov 2025 |
| Care One At Holyoke | Holyoke | 164 | 5 | 5 | 5 | 10 | 6.1 | — | 17 Sep 2025 |
| Loomis Lakeside At Reeds Landing | Springfield | 42 | 5 | 5 | 4 | 8 | 19.0 | — | 18 Nov 2024 |
| Mary'S Meadow At Providence Place | Holyoke | 40 | 5 | 5 | 5 | 4 | 10.0 | — | 27 Aug 2025 |
| Renaissance Manor On Cabot | Holyoke | 61 | 5 | 4 | 4 | 22 | 36.1 | — | 22 Sep 2025 |
| Agawam South Rehab and Nursing | Agawam | 122 | 4 | 3 | 3 | 28 | 23.0 | — | 10 Mar 2026 |
| East Longmeadow Skilled Nursing Center | East Longmeadow | 131 | 4 | 4 | 4 | 30 | 22.9 | — | 22 Jul 2025 |
| Julian J Levitt Family Nursing Home | Longmeadow | 200 | 4 | 3 | 3 | 21 | 10.5 | $11K | 7 May 2025 |
All 26 facilities in Hampden County
Questions and answers
How many deficiencies has Palmer Healthcare Center been cited for?
14 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has Palmer Healthcare Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Palmer Healthcare Center compare?
Reported total nurse staffing is 3.2 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates Palmer Healthcare Center?
Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Wellman Realty, LLC. Individual owners and managers are not listed on this site.
When was Palmer Healthcare Center last inspected?
The most recent survey or investigation in the CMS record is dated 6 Jan 2026; the most recent standard health survey was 6 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.