Massachusetts › Hampden County › Wilbraham
Hampden Post Acute
9 Maple Street, Wilbraham, MA 01095
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 135 beds, Hampden Post Acute serves Wilbraham in Hampden County, Massachusetts and has taken Medicare and Medicaid residents since 1987.
CMS gives it 3 of 5 stars overall, equal to the Massachusetts median; the health inspection rating is 4, staffing 1 and quality measures 3.
Inspectors recorded 23 health deficiencies across the three most recent survey cycles (5, 6, 12 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 17.0 per 100 beds, fewer than the state median of 21.7.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.6 hours per resident per day (0.3 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 63.9%.
Compared with county, state and nation
| Measure | This facility | Hampden Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 23 | 27 | 27 | 28.7 |
| Citations per 100 beds | 17.0 | 22.6 | 21.7 | 26.8 |
| Total nurse hours per resident day | 3.6 | 3.7 | 3.7 | 3.9 |
| RN hours per resident day | 0.3 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 63.9% | 44.2% | 37.7% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (26 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 23 Jan 2026, 16 Sep 2024.
Severity mix: G ×1 D ×18 E ×2 F ×1 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 23 Jan 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 25 Feb 2026 |
| 23 Jan 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 26 Feb 2026 |
| 23 Jan 2026 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 27 Feb 2026 |
| 23 Jan 2026 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 19 Feb 2026 |
| 23 Jan 2026 | F0732 | Post nurse staffing information every day. | C | Standard survey | 27 Feb 2026 |
| 16 Sep 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 22 Oct 2024 |
| 16 Sep 2024 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 22 Oct 2024 |
| 16 Sep 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 22 Oct 2024 |
| 16 Sep 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 22 Oct 2024 |
| 16 Sep 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 22 Oct 2024 |
| 16 Sep 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 22 Oct 2024 |
| 27 Jun 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 20 Jul 2023 |
| 27 Jun 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | Standard survey | 20 Jul 2023 |
| 27 Jun 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 20 Jul 2023 |
| 27 Jun 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 20 Jul 2023 |
| 27 Jun 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 20 Jul 2023 |
| 27 Jun 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 20 Jul 2023 |
| 27 Jun 2023 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | D | Standard survey | 20 Jul 2023 |
| 27 Jun 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 20 Jul 2023 |
| 27 Jun 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 20 Jul 2023 |
| 27 Jun 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 20 Jul 2023 |
| 27 Jun 2023 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 20 Jul 2023 |
| 27 Jun 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 20 Jul 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 63.9%, RNs 87.5%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 7.0% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.2% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.1% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.4% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.9% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 8.8% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.8% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 22.6% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Hampden Operator Llc. Chain: Marquis Health Services (87 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Hampden Holdco LLC | 5% or greater direct ownership interest | 100% | 05/28/2025 |
| Popular Bank | 5% or greater security interest | NOT APPLICABLE | 05/28/2025 |
| Marquis Limited LLC | Operational/managerial control | NOT APPLICABLE | 05/28/2025 |
| Nutraco LLC | Operational/managerial control | NOT APPLICABLE | 05/28/2025 |
| Reliant Pro Rehab LLC | Operational/managerial control | NOT APPLICABLE | 05/28/2025 |
| Hampden Property LLC | Adp of the snf | NOT APPLICABLE | 05/28/2025 |
| Marquis Limited LLC | Adp of the snf | NOT APPLICABLE | 05/20/2025 |
| Nfr 2020 Irrv Tr | Adp of the snf | NOT APPLICABLE | 05/28/2025 |
| Nutraco LLC | Adp of the snf | NOT APPLICABLE | 05/26/2025 |
| Popular Bank | Adp of the snf | NOT APPLICABLE | 06/13/2025 |
| Quinto Nexgen LLC | Adp of the snf | NOT APPLICABLE | 05/28/2025 |
| Reliant Pro Rehab LLC | Adp of the snf | NOT APPLICABLE | 05/20/2025 |
| Rsbrmk Holdings LLC | Adp of the snf | NOT APPLICABLE | 05/28/2025 |
| Skilled Venture LLC | Adp of the snf | NOT APPLICABLE | 05/28/2025 |
| Tryko Nexgen Holdings LLC | Adp of the snf | NOT APPLICABLE | 05/28/2025 |
| Uak 2020 Irrv Tr | Adp of the snf | NOT APPLICABLE | 05/28/2025 |
| Ukr Nexgen LLC | Adp of the snf | NOT APPLICABLE | 05/28/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Hampden County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Agawam East Rehab and Nursing | Agawam | 123 | 5 | 4 | 3 | 17 | 13.8 | — | 25 Nov 2025 |
| Care One At Holyoke | Holyoke | 164 | 5 | 5 | 5 | 10 | 6.1 | — | 17 Sep 2025 |
| Loomis Lakeside At Reeds Landing | Springfield | 42 | 5 | 5 | 4 | 8 | 19.0 | — | 18 Nov 2024 |
| Mary'S Meadow At Providence Place | Holyoke | 40 | 5 | 5 | 5 | 4 | 10.0 | — | 27 Aug 2025 |
| Renaissance Manor On Cabot | Holyoke | 61 | 5 | 4 | 4 | 22 | 36.1 | — | 22 Sep 2025 |
| Agawam South Rehab and Nursing | Agawam | 122 | 4 | 3 | 3 | 28 | 23.0 | — | 10 Mar 2026 |
| East Longmeadow Skilled Nursing Center | East Longmeadow | 131 | 4 | 4 | 4 | 30 | 22.9 | — | 22 Jul 2025 |
| Julian J Levitt Family Nursing Home | Longmeadow | 200 | 4 | 3 | 3 | 21 | 10.5 | $11K | 7 May 2025 |
All 26 facilities in Hampden County
Questions and answers
How many deficiencies has Hampden Post Acute been cited for?
23 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has Hampden Post Acute been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Hampden Post Acute compare?
Reported total nurse staffing is 3.6 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates Hampden Post Acute?
It is part of the Marquis Health Services chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Hampden Holdco LLC, Marquis Limited LLC and Nutraco LLC. Individual owners and managers are not listed on this site.
When was Hampden Post Acute last inspected?
The most recent survey or investigation in the CMS record is dated 23 Jan 2026; the most recent standard health survey was 23 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.