Connecticut › Capitol County › Hartford
Parkville Care Center
5 Greenwood Street, Hartford, CT 06106
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 145 beds, Parkville Care Center serves Hartford in Capitol County, Connecticut and has taken Medicare and Medicaid residents since 1974.
CMS gives it 3 of 5 stars overall, equal to the Connecticut median; the health inspection rating is 3, staffing 2 and quality measures 4.
Inspectors recorded 36 health deficiencies across the three most recent survey cycles (13, 12, 11 by cycle, most recent first), none at the actual-harm level. That is 24.8 per 100 beds, about the same as the state median of 29.2.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.0 hours per resident per day (0.3 RN), close to the Connecticut median of 3.7; nursing staff turnover is 30.8%.
Compared with county, state and nation
| Measure | This facility | Capitol Co. median | Connecticut median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 36 | 37 | 35 | 28.7 |
| Citations per 100 beds | 24.8 | 27.3 | 29.2 | 26.8 |
| Total nurse hours per resident day | 3.0 | 3.6 | 3.7 | 3.9 |
| RN hours per resident day | 0.3 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 30.8% | 33.9% | 35.9% | 45.8% |
| Fines listed | $0 | $8,018 | $8,021 | — |
County and state figures are medians across facilities (65 in the county, 191 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Connecticut average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Apr 2025, 27 Jun 2023.
Severity mix: D ×25 E ×7 B ×2 C ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 1 Jul 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | Deficient, Provider has no plan of correction |
| 1 Jun 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 18 Jun 2026 |
| 11 Apr 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 23 May 2025 |
| 11 Apr 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 23 May 2025 |
| 11 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 23 May 2025 |
| 11 Apr 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | Deficient, Provider has no plan of correction |
| 11 Apr 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 23 May 2025 |
| 11 Apr 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 23 May 2025 |
| 11 Apr 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 23 May 2025 |
| 11 Apr 2025 | F0926 | Have policies on smoking. | D | Standard survey | 23 May 2025 |
| 11 Apr 2025 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | C | Standard survey | 23 May 2025 |
| 11 Apr 2025 | F0568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | B | Standard survey | 23 May 2025 |
| 11 Apr 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | B | Standard survey | 23 May 2025 |
| 19 Dec 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 21 Jan 2025 |
| 19 Nov 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 11 Dec 2024 |
| 19 Nov 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 11 Dec 2024 |
| 3 Apr 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 15 May 2024 |
| 3 Apr 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 15 May 2024 |
| 27 Jun 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 12 Aug 2023 |
| 27 Jun 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 12 Aug 2023 |
| 27 Jun 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 12 Aug 2023 |
| 27 Jun 2023 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 12 Aug 2023 |
| 27 Jun 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 12 Aug 2023 |
| 27 Jun 2023 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 12 Aug 2023 |
| 27 Jun 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 12 Aug 2023 |
| 27 Jun 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 12 Aug 2023 |
| 27 Jun 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 12 Aug 2023 |
| 24 Jun 2021 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Standard survey | 5 Aug 2021 |
| 24 Jun 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 5 Aug 2021 |
| 24 Jun 2021 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 5 Aug 2021 |
| 24 Jun 2021 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 5 Aug 2021 |
| 24 Jun 2021 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | Standard survey | 5 Aug 2021 |
| 24 Jun 2021 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 5 Aug 2021 |
| 24 Jun 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 5 Aug 2021 |
| 24 Jun 2021 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | D | Standard survey | 5 Aug 2021 |
| 24 Jun 2021 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | C | Standard survey | 24 Sep 2021 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Connecticut average. Turnover: nursing staff 30.8%, RNs 33.3%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Connecticut median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 17.7% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.5% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.2% | 1.2% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.7% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 10.0% | 15.3% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.3% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 19.1% | 17.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Universal Healthcare Holdings Llc. Chain: Icare Health Network (12 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Creative Investment LLC | 5% or greater direct ownership interest | 45% | 01/25/2019 |
| Silver Investment LLC | 5% or greater direct ownership interest | 45% | 01/25/2019 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Capitol County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| 60 West | Rocky Hill | 95 | 5 | 5 | 5 | 16 | 16.8 | — | 24 Jun 2025 |
| Autumn Lake Healthcare At New Britain | New Britain | 282 | 5 | 5 | 2 | 25 | 8.9 | — | 24 Apr 2026 |
| Bradley Home Infirmary/Pavilion | Meriden | 30 | 5 | 4 | 5 | 18 | 60.0 | $8K | 3 Feb 2026 |
| Elim Park Baptist Home, Inc | Cheshire | 90 | 5 | 4 | 5 | 19 | 21.1 | $8K | 13 Sep 2024 |
| Jefferson House | Newington | 104 | 5 | 4 | 5 | 25 | 24.0 | — | 28 Jan 2025 |
| Jerome Home | New Britain | 94 | 5 | 4 | 5 | 21 | 22.3 | $8K | 25 Jul 2025 |
| John L. Levitow Health Care Center | Rocky Hill | 125 | 5 | 4 | 5 | 15 | 12.0 | — | 25 Feb 2025 |
| Livewell Connecticut | Plantsville | 120 | 5 | 4 | 5 | 9 | 7.5 | — | 23 Apr 2026 |
All 65 facilities in Capitol County
Questions and answers
How many deficiencies has Parkville Care Center been cited for?
36 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Connecticut median is 35 per facility.
Has Parkville Care Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Parkville Care Center compare?
Reported total nurse staffing is 3.0 hours per resident per day against a Connecticut median of 3.7 and a national average of 3.9.
Who operates Parkville Care Center?
It is part of the Icare Health Network chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Creative Investment LLC and Silver Investment LLC. Individual owners and managers are not listed on this site.
When was Parkville Care Center last inspected?
The most recent survey or investigation in the CMS record is dated 1 Jul 2026; the most recent standard health survey was 11 Apr 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.