Elder Care Record

Chains › Icare Health Network

Icare Health Network

Nursing home chain, as named in the CMS provider file.

Icare Health Network operates 12 Medicare-certified nursing homes in 3 states, with 1,596 certified beds; the largest presence is in Connecticut, Vermont and Massachusetts.

42% of its facilities are rated 1 or 2 stars overall (national: 41%). Citations run at 27.3 per 100 beds against 26.8 nationally, and fines in the period covered total $353K.

12certified facilities3 states
42%rated 1 or 2 stars overallUS: 41%
27.3citations per 100 bedsUS: 26.8
$353Kfines listed by CMS7 fines, 0 payment denials

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. Data processed by CMS on 1 Aug 2026. Chain membership is as recorded by CMS and can lag ownership changes.

MeasureIcare Health NetworkUS
Median overall rating33
Median citations per facility3623
Median nurse hours per resident day3.13.7
Median nursing turnover33.0%44.9%
Facilities with the abuse icon51426

Rating distribution

5 stars8%
4 stars25%
3 stars25%
2 stars25%
1 star17%

States

StateFacilities
Connecticut10
Vermont1
Massachusetts1

Most-cited tags

TagRequirementCitations
F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.24
F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.24
F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.19
F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.18
F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.18
F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.18
F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.16
F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.16

Penalties by year

2023$91K
2024$24K
2025$237K
Fines listed by CMS against Icare Health Network facilities by year (partial coverage of the earliest and latest years).

Facilities

FacilityCityStateBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
60 WestRocky HillCT955551616.8—24 Jun 2025
Chelsea Place Care Center LLCabuse iconHartfordCT2161125927.3—28 May 2026
Fresh River HealthcareEast WindsorCT1404432517.9—13 Aug 2025
Parkville Care CenterHartfordCT1453323624.8—1 Jul 2026
Silver Springs Care Centerabuse iconMeridenCT1583223622.8$24K30 Apr 2026
Touchpoints At BloomfieldBloomfieldCT1464333524.0—3 Feb 2026
Touchpoints At ChestnutEast WindsorCT573343052.6—18 Aug 2025
Touchpoints At ManchesterManchesterCT1274432922.8—2 Sep 2025
Trinity Hill Care Centerabuse iconHartfordCT1342233929.1$59K3 Jun 2026
Westside Care Centerabuse iconManchesterCT1622223924.1—22 Jun 2026
Mission Care At Holyokeabuse iconHolyokeMA1251134435.2$27K23 Jun 2026
Bennington Health & RehabBenningtonVT912244852.7$242K30 Jun 2026

Questions and answers

How many nursing homes does Icare Health Network operate?

12 Medicare-certified facilities in 3 states, with 1,596 certified beds, according to the chain name in the CMS provider file.

How are Icare Health Network facilities rated?

42% are rated 1–2 stars overall and 1 hold 5 stars; the median overall rating is 3. Nationally 41% are rated 1–2 stars.

Has Icare Health Network been fined?

CMS lists 7 fines totalling $353K and 0 payment denials across its facilities in the period the penalties file covers.