West Virginia › Pocahontas County › Marlinton
Pocahontas Center
5 Everett Tibbs Road, Marlinton, WV 24954
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 68 beds, Pocahontas Center serves Marlinton in Pocahontas County, West Virginia and has taken Medicare and Medicaid residents since 2003.
CMS gives it 1 of 5 stars overall, below the West Virginia median of 3; the health inspection rating is 1, staffing 1 and quality measures 4.
Inspectors recorded 55 health deficiencies across the three most recent survey cycles (21, 25, 9 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 80.9 per 100 beds, more than the state median of 47.3.
CMS lists 3 penalties in the period covered: fines totalling $194K.
Reported nurse staffing is 3.0 hours per resident per day (0.5 RN), close to the West Virginia median of 3.5; nursing staff turnover is 63.8%.
Compared with county, state and nation
| Measure | This facility | Pocahontas Co. median | West Virginia median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 1 | 3 | 3.0 |
| Health citations, 3 cycles | 55 | 55 | 38 | 28.7 |
| Citations per 100 beds | 80.9 | 80.9 | 47.3 | 26.8 |
| Total nurse hours per resident day | 3.0 | 3.0 | 3.5 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.7 | 0.7 |
| Nursing staff turnover | 63.8% | 63.8% | 43.2% | 45.8% |
| Fines listed | $193,892 | $193,892 | $8,021 | — |
County and state figures are medians across facilities (1 in the county, 123 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: West Virginia average per facility for the same cycle, as published by CMS. Standard health survey dates: 5 Nov 2025, 1 Aug 2024.
Severity mix: J ×2 K ×1 D ×30 E ×12 F ×8 B ×1 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 2 Feb 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 19 Mar 2026 |
| 17 Dec 2025 | F0807 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. | J | Complaint investigation | 13 Jan 2026 |
| 5 Nov 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Standard survey | 13 Dec 2025 |
| 5 Nov 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Complaint investigation | 13 Dec 2025 |
| 5 Nov 2025 | F0732 | Post nurse staffing information every day. | F | Complaint investigation | 13 Dec 2025 |
| 5 Nov 2025 | F0574 | The resident has the right to receive notices in a format and a language he or she understands. | E | Standard survey | 13 Dec 2025 |
| 5 Nov 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 13 Dec 2025 |
| 5 Nov 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 13 Dec 2025 |
| 5 Nov 2025 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Standard survey | 13 Dec 2025 |
| 5 Nov 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 13 Dec 2025 |
| 5 Nov 2025 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 13 Dec 2025 |
| 5 Nov 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 13 Dec 2025 |
| 5 Nov 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 13 Dec 2025 |
| 5 Nov 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 13 Dec 2025 |
| 5 Nov 2025 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Standard survey | 13 Dec 2025 |
| 5 Nov 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 13 Dec 2025 |
| 5 Nov 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 13 Dec 2025 |
| 5 Nov 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 13 Dec 2025 |
| 5 Nov 2025 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Complaint investigation | 13 Dec 2025 |
| 5 Nov 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 13 Dec 2025 |
| 5 Nov 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 13 Dec 2025 |
| 1 Aug 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | F | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0730 | Observe each nurse aide's job performance and give regular training. | F | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0610 | Respond appropriately to all alleged violations. | E | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 5 Sep 2024 |
| 1 Aug 2024 | F0732 | Post nurse staffing information every day. | C | Standard survey | 5 Sep 2024 |
| 30 Aug 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Complaint investigation | 12 Oct 2023 |
| 30 Aug 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 12 Oct 2023 |
| 30 Aug 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 12 Oct 2023 |
| 22 Feb 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 17 Mar 2023 |
| 22 Feb 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 17 Mar 2023 |
| 22 Feb 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 17 Mar 2023 |
| 22 Feb 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 17 Mar 2023 |
| 22 Feb 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 17 Mar 2023 |
| 22 Feb 2023 | F0732 | Post nurse staffing information every day. | B | Standard survey | 17 Mar 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 5 Nov 2025 | Fine | $9,113 | |
| 5 Nov 2025 | Fine | $8,281 | |
| 1 Aug 2024 | Fine | $176,498 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the West Virginia average. Turnover: nursing staff 63.8%, RNs 88.9%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | West Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 20.5% | 14.2% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.3% | 1.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.1% | 4.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.2% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 15.6% | 15.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 0.8% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 7.4% | 10.9% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Stillwell Road Operations Llc. Chain: Genesis Healthcare (184 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Genesis Wv Holdings LLC | 5% or greater direct ownership interest | 100% | 04/01/2011 |
| Fc-Gen Operations Investment LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Gen Operations I LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Healthcare Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Healthcare LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Operations LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Ghc Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Sun Healthcare Group Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Healthcare LLC | Adp of the snf | NOT APPLICABLE | 10/28/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Questions and answers
How many deficiencies has Pocahontas Center been cited for?
55 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The West Virginia median is 38 per facility.
Has Pocahontas Center been fined?
Yes. CMS lists fines totalling $194K in the period covered.
How does staffing at Pocahontas Center compare?
Reported total nurse staffing is 3.0 hours per resident per day against a West Virginia median of 3.5 and a national average of 3.9.
Who operates Pocahontas Center?
It is part of the Genesis Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Genesis Wv Holdings LLC, Fc-Gen Operations Investment LLC and Gen Operations I LLC. Individual owners and managers are not listed on this site.
When was Pocahontas Center last inspected?
The most recent survey or investigation in the CMS record is dated 2 Feb 2026; the most recent standard health survey was 5 Nov 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.