Louisiana › Caddo County › Shreveport
Progressive Care Center
2550 Kings Hwy, Shreveport, LA 71103
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Progressive Care Center is a Non-profit, corporation nursing home in Shreveport, Louisiana, certified for 48 beds and caring for about 32 residents a day.
CMS gives it 3 of 5 stars overall, above the Louisiana median of 2; the health inspection rating is 4, staffing 4 and quality measures 1.
Inspectors recorded 13 health deficiencies across the three most recent survey cycles (4, 5, 4 by cycle, most recent first), none at the actual-harm level. That is 27.1 per 100 beds, more than the state median of 18.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 8.5 hours per resident per day (0.9 RN), above the Louisiana median of 3.6.
Compared with county, state and nation
| Measure | This facility | Caddo Co. median | Louisiana median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 2 | 3.0 |
| Health citations, 3 cycles | 13 | 17 | 21 | 28.7 |
| Citations per 100 beds | 27.1 | 17.5 | 18.8 | 26.8 |
| Total nurse hours per resident day | 8.5 | 3.7 | 3.6 | 3.9 |
| RN hours per resident day | 0.9 | 0.3 | 0.2 | 0.7 |
| Nursing staff turnover | — | 47.0% | 47.0% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (22 in the county, 265 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Louisiana average per facility for the same cycle, as published by CMS. Standard health survey dates: 1 Apr 2026, 26 Feb 2025.
Severity mix: D ×3 E ×10
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 11 Jun 2026 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | E | Complaint investigation | 26 Jul 2026 |
| 1 Apr 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 14 May 2026 |
| 1 Apr 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 14 May 2026 |
| 1 Apr 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 14 May 2026 |
| 26 Feb 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Standard survey | 9 Apr 2025 |
| 26 Feb 2025 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Standard survey | 9 Apr 2025 |
| 26 Feb 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 9 Apr 2025 |
| 26 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 9 Apr 2025 |
| 14 Aug 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 6 Sep 2024 |
| 7 May 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 24 May 2024 |
| 7 Feb 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 13 Mar 2024 |
| 7 Feb 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Standard survey | 13 Mar 2024 |
| 20 Dec 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Complaint investigation | 1 Feb 2024 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Louisiana average. Turnover: nursing staff —, RNs —; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Louisiana median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 53.3% | 17.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 5.4% | 0.9% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 6.1% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 3.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.5% | 2.3% | 1.0% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.0% | 4.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 17.4% | 21.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Virginia Hall Nursing Home.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Willis Knighton Medical Center, Inc. | 5% or greater direct ownership interest | 100% | 09/20/1985 |
| Willis Knighton Medical Center, Inc. | Trustee of the snf | NOT APPLICABLE | 07/01/2007 |
| Willis Knighton Medical Center, Inc. | Adp of the snf | NOT APPLICABLE | 07/30/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Caddo County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Spring Lake Skilled Nursing and Rehabilitation | Shreveport | 160 | 5 | 4 | 2 | 14 | 8.8 | — | 3 Dec 2025 |
| Harmony House Nursing and Rehabilitation Center, I | Shreveport | 115 | 4 | 5 | 4 | 9 | 7.8 | — | 1 Oct 2025 |
| Heritage Manor of Stratmore Nursing & Rehab Ctr | Shreveport | 142 | 4 | 4 | 3 | 7 | 4.9 | — | 20 May 2026 |
| Heritage Manor South | Shreveport | 145 | 4 | 4 | 3 | 17 | 11.7 | — | 1 Apr 2026 |
| Live Oak | Shreveport | 160 | 4 | 4 | 3 | 17 | 10.6 | — | 25 Jun 2025 |
| Vivian Healthcare Center | Vivian | 95 | 4 | 4 | 3 | 11 | 11.6 | — | 11 May 2026 |
| Willis-Knighton Extended Care Center | Shreveport | 24 | 4 | 5 | 1 | 2 | 8.3 | — | 12 Mar 2025 |
| Garden Park Nursing & Rehab Ctr, LLC | Shreveport | 160 | 3 | 3 | 3 | 15 | 9.4 | — | 10 Sep 2025 |
All 22 facilities in Caddo County
Questions and answers
How many deficiencies has Progressive Care Center been cited for?
13 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Louisiana median is 21 per facility.
Has Progressive Care Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Progressive Care Center compare?
Reported total nurse staffing is 8.5 hours per resident per day against a Louisiana median of 3.6 and a national average of 3.9.
Who operates Progressive Care Center?
Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Willis Knighton Medical Center, Inc.. Individual owners and managers are not listed on this site.
When was Progressive Care Center last inspected?
The most recent survey or investigation in the CMS record is dated 11 Jun 2026; the most recent standard health survey was 1 Apr 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.