Highland Place Rehab and Nursing CenterCMS ratings, inspections and fines
- Address
- 1736 Irving Place, Shreveport, LA 71101
- CCN
- 195350
- Ownership type
- For-profit, corporation
- Certified beds
- 227
- Residents per day
- 181
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Highland Place Rehab and Nursing Center an overall rating of 1 of 5 stars. The last standard survey was on 24 Jul 2025. The latest survey cycle has 24 health citations. The median for nursing homes in Louisiana is 6. CMS lists 2 fines with a total of $294,723 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Caddo Parish median | Louisiana median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 3.0 | 2.0 | 3.0 |
| Health inspection rating | 1 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 3.0 | 2.0 | 2.9 |
| Quality measure rating | 1 | 2.0 | 2.0 | 3.6 |
A median is the middle value of the homes in the group: 22 homes in the parish, 265 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Louisiana median |
|---|---|---|---|
| Cycle 1 (latest) | 24 Jul 2025 | 24 | 6 |
| Cycle 2 | 6 Jun 2024 | 34 | 8 |
| Cycle 3 | No date | 16 | 7 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | L0 | ||
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 24 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 14 May 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 19 Jun 2026 |
| 4 Dec 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 6 Jan 2026 |
| 4 Dec 2025 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Complaint investigation | 6 Jan 2026 |
| 4 Dec 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | G | Complaint investigation | 6 Jan 2026 |
| 24 Jul 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | Standard survey | 31 Aug 2025 |
| 24 Jul 2025 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 31 Aug 2025 |
| 24 Jul 2025 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | D | Standard survey | 31 Aug 2025 |
| 24 Jul 2025 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 31 Aug 2025 |
| 24 Jul 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 31 Aug 2025 |
| 24 Jul 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E | Standard survey | 31 Aug 2025 |
| 24 Jul 2025 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Standard survey | 31 Aug 2025 |
| 24 Jul 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Complaint investigation | 31 Aug 2025 |
| 24 Jul 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 31 Aug 2025 |
| 24 Jul 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 31 Aug 2025 |
| 24 Jul 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 31 Aug 2025 |
| 24 Jul 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 31 Aug 2025 |
| 24 Jul 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 31 Aug 2025 |
| 24 Jul 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 31 Aug 2025 |
| 24 Jul 2025 | F0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Standard survey | 31 Aug 2025 |
| 24 Jul 2025 | F0825 | Provide or get specialized rehabilitative services as required for a resident. | E | Standard survey | 31 Aug 2025 |
| 24 Jul 2025 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | E | Standard survey | 31 Aug 2025 |
| 24 Jul 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 31 Aug 2025 |
| 24 Jul 2025 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 31 Aug 2025 |
| 24 Jul 2025 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 31 Aug 2025 |
Survey cycle 2: 34 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 23 Apr 2025 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Complaint investigation | 9 May 2025 |
| 9 Apr 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 9 May 2025 |
| 9 Apr 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | 9 May 2025 |
| 19 Feb 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Complaint investigation | 6 Mar 2025 |
| 4 Feb 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | Complaint investigation | 6 Mar 2025 |
| 4 Feb 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 6 Mar 2025 |
| 4 Feb 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 6 Mar 2025 |
| 4 Feb 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G | Complaint investigation | 6 Mar 2025 |
| 4 Feb 2025 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | K | Complaint investigation | 6 Mar 2025 |
| 4 Feb 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 6 Mar 2025 |
| 4 Dec 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 31 Dec 2024 |
| 3 Oct 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Complaint investigation | 28 Oct 2024 |
| 3 Oct 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | 28 Oct 2024 |
| 28 Aug 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 20 Sep 2024 |
| 28 Aug 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 20 Sep 2024 |
| 28 Aug 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 20 Sep 2024 |
| 28 Aug 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Complaint investigation | 20 Sep 2024 |
| 14 Aug 2024 | F0943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | E | Complaint investigation | 5 Sep 2024 |
| 6 Jun 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 21 Jul 2024 |
| 6 Jun 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 21 Jul 2024 |
| 6 Jun 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 21 Jul 2024 |
| 6 Jun 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 21 Jul 2024 |
| 6 Jun 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 21 Jul 2024 |
| 6 Jun 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 21 Jul 2024 |
| 6 Jun 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 21 Jul 2024 |
| 6 Jun 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Standard survey | 21 Jul 2024 |
| 6 Jun 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 21 Jul 2024 |
| 6 Jun 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | E | Standard survey | 21 Jul 2024 |
| 6 Jun 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 21 Jul 2024 |
| 6 Jun 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 21 Jul 2024 |
| 6 Jun 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 21 Jul 2024 |
| 6 Jun 2024 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | E | Standard survey | 21 Jul 2024 |
| 6 Jun 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 21 Jul 2024 |
| 6 Jun 2024 | F0924 | Put firmly secured handrails on each side of hallways. | E | Standard survey | 21 Jul 2024 |
Survey cycle 3: 16 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 26 Mar 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 17 Apr 2024 |
| 6 Mar 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | 19 Apr 2024 |
| 6 Mar 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Complaint investigation | 19 Apr 2024 |
| 28 Dec 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 11 Feb 2024 |
| 28 Dec 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 11 Feb 2024 |
| 8 Jun 2023 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Standard survey | 23 Jul 2023 |
| 8 Jun 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 23 Jul 2023 |
| 8 Jun 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 23 Jul 2023 |
| 8 Jun 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 23 Jul 2023 |
| 8 Jun 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Standard survey | 7 May 2023 |
| 8 Jun 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 23 Jul 2023 |
| 8 Jun 2023 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | E | Standard survey | 23 Jul 2023 |
| 8 Jun 2023 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Standard survey | 23 Jul 2023 |
| 8 Jun 2023 | F0729 | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. | D | Standard survey | 23 Jul 2023 |
| 8 Jun 2023 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | J | Standard survey | 7 May 2023 |
| 8 Jun 2023 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Standard survey | 23 Jul 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 4 Dec 2025 | Fine | $59,163 | |
| 4 Feb 2025 | Fine | $235,560 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Louisiana median | Louisiana average (CMS) |
|---|---|---|---|
| All nurse staff | No data | 3.60 | 3.73 |
| Registered nurses (RN) | No data | 0.20 | 0.30 |
| Licensed practical nurses (LPN) | No data | 1.15 | |
| Nurse aides | No data | 2.27 | |
| All nurse staff, weekends | No data | 3.10 | 3.18 |
- Nurse staff turnover in a year
- No data
- Nurse staff turnover, Louisiana median
- 47.0%
- RN turnover in a year
- No data
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Louisiana median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 11.6% | 17.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.7% | 0.9% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.0% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.5% | 3.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 4.6% | 2.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 14.7% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 10.0% | 4.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 18.7% | 21.2% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Irving Place Associates LP
- Chain
- Wellington Health Care Services (14 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Wellington Healthcare Services LP | 5% or greater direct ownership interest | 100% | 31 Jul 2007 |
| Andwell Investments, LLC | 5% or greater indirect ownership interest | 10 Jan 2012 | |
| Elkins Road Associates LLC | General partnership interest | 31 Jul 2007 | |
| Wellington Healthcare Services LP | Limited partnership interest | 31 Jul 2007 |
The site shows organisations only. It does not show the names of persons.
Other homes in Caddo Parish
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Harmony House Nursing and Rehabilitation Center, I | Shreveport | 4 of 5 | 5 | $0 | 1 Oct 2025 | |
| Magnolia Manor Nursing and Rehab Ctr, LLC | Shreveport | 3 of 5 | 6 | $36,566 | 4 Mar 2026 | |
| Claiborne Healthcare Center | Shreveport | 1 of 5 | 6 | $128,887 | 18 Mar 2026 | |
| Shreveport Manor Skilled Nursing & Rehabilitation | Shreveport | 1 of 5 | 9 | $0 | 27 Aug 2025 | |
| Roseview Nursing and Rehabilitation Center | Shreveport | 2 of 5 | 14 | $14,901 | 7 Jan 2026 | |
| Progressive Care Center | Shreveport | 3 of 5 | 4 | $0 | 1 Apr 2026 | |
| Willis-Knighton Extended Care Center | Shreveport | 4 of 5 | 1 | $0 | 12 Mar 2025 | |
| Pierremont Healthcare Center | Shreveport | 1 of 5 | 8 | $422,178 | 12 Feb 2026 | |
| Southern Oaks Nursing & Rehabilitation Center | Shreveport | 3 of 5 | 4 | $116,623 | 21 May 2025 | |
| Booker T. Washington Skilled Nursing and Rehabilit | Shreveport | 2 of 5 | 4 | $0 | 9 Jun 2026 | |
| Spring Lake Skilled Nursing and Rehabilitation | Shreveport | 5 of 5 | 5 | $0 | 3 Dec 2025 | |
| Garden Park Nursing & Rehab Ctr, LLC | Shreveport | 3 of 5 | 9 | $0 | 10 Sep 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Highland Place Rehab and Nursing Center (CCN 195350). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/highland-place-rehab-and-nursing-center-shreveport-la-195350/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Highland Place Rehab and Nursing Center last inspected?
- The latest inspection with a citation in the CMS record was on 14 May 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 6 Jun 2024.
- Who operates Highland Place Rehab and Nursing Center?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Wellington Health Care Services. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is Highland Place Rehab and Nursing Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Louisiana as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.