Reunion Plaza Healthcare & RehabilitationCMS ratings, inspections and fines
- Address
- 1401 Rice Rd, Tyler, TX 75703
- CCN
- 675888
- Ownership type
- Government, hospital district
- Certified beds
- 99
- Chain
- Southwest LTC
- Residents per day
- 79
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Reunion Plaza Healthcare & Rehabilitation an overall rating of 4 of 5 stars. The last standard survey was on 7 Aug 2025. The latest survey cycle has 5 health citations. The median for nursing homes in Texas is 8. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Smith County median | Texas median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 4 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 5 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 1.0 | 2.0 | 2.9 |
| Quality measure rating | 2 | 3.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 17 homes in the county, 1,177 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Texas median |
|---|---|---|---|
| Cycle 1 (latest) | 7 Aug 2025 | 5 | 8 |
| Cycle 2 | 17 Jul 2024 | 0 | 8 |
| Cycle 3 | No date | 0 | 8 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 5 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 7 Aug 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 1 Sep 2025 |
| 7 Aug 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E | Standard survey | 1 Sep 2025 |
| 7 Aug 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 1 Sep 2025 |
| 7 Aug 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 1 Sep 2025 |
| 7 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 1 Sep 2025 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Texas median | Texas average (CMS) |
|---|---|---|---|
| All nurse staff | 3.20 | 3.30 | 3.39 |
| Registered nurses (RN) | 0.34 | 0.40 | 0.43 |
| Licensed practical nurses (LPN) | 0.97 | 0.95 | |
| Nurse aides | 1.89 | 2.00 | |
| All nurse staff, weekends | 2.92 | 2.90 | 2.98 |
- Nurse staff turnover in a year
- 66.3%
- Nurse staff turnover, Texas median
- 52.1%
- RN turnover in a year
- 40.0%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Texas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 20.6% | 14.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.6% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.1% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 18.5% | 12.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.7% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 13.8% | 8.3% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- Government, hospital district
- Legal business name
- Stephens Memorial Hospital District
- Chain
- Southwest LTC (10 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Stephens Memorial Hospital District | 5% or greater direct ownership interest | 100% | 1 Apr 2022 |
| PMG Opco-Tyler LLC | Operational/managerial control | 1 Oct 2025 | |
| Boulware St James LLC | Adp of the snf | 1 Oct 2025 | |
| PMG Realco-Tyler LLC | Adp of the snf | 1 Oct 2025 |
The site shows organisations only. It does not show the names of persons.
Other homes in Smith County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Avir at Azalea Heights | Tyler | 2 of 5 | 11 | $27,550 | 10 Dec 2025 | |
| Meadow Lake Health Center | Tyler | 5 of 5 | 0 | $0 | 24 Sep 2025 | |
| Briarcliff Health Center | Tyler | 2 of 5 | 1 | $51,034 | 21 May 2025 | |
| The Heights of Tyler | Tyler | 3 of 5 | 7 | $14,276 | 25 Feb 2026 | |
| Providence Park Rehabilitation and Skilled Nursing | Tyler | 2 of 5 | 4 | $188,361 | 18 Jun 2025 | |
| The Waterton Healthcare & Rehabilitation | Tyler | 4 of 5 | 5 | $23,389 | 6 May 2026 | |
| Avir at Rose TrailSpecial Focus candidate | Tyler | 1 of 5 | 24 | $392,851 | 4 Dec 2025 | |
| Avir at Petal Hill | Tyler | 2 of 5 | 8 | $31,256 | 5 Mar 2026 | |
| The Center at Grande | Tyler | 5 of 5 | 2 | $0 | 20 May 2026 | |
| Park Place Nursing & Rehabilitation Center | Tyler | 1 of 5 | 17 | $287,159 | 5 May 2025 | |
| Greenbrier Nursing & Rehabilitation Center of Tyle | Tyler | 2 of 5 | 18 | $0 | 25 Mar 2026 | |
| Oak Brook Health Care Center | Whitehouse | 3 of 5 | 9 | $0 | 17 Jun 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Texas Health and Human Services: complaint and incident intakeThe complaint page of the State Survey Agency for Texas, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Reunion Plaza Healthcare & Rehabilitation (CCN 675888). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/reunion-plaza-healthcare-rehabilitation-tyler-tx-675888/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Reunion Plaza Healthcare & Rehabilitation last inspected?
- The latest inspection with a citation in the CMS record was on 7 Aug 2025. It was a standard survey. It gave 5 citations. The standard survey before the last one was on 17 Jul 2024.
- Who operates Reunion Plaza Healthcare & Rehabilitation?
- The CMS record gives the ownership type as government, hospital district. CMS lists the home in the chain Southwest LTC. The CMS ownership file names PMG Opco-Tyler LLC for operational or managerial control. This site does not show the names of persons.
- Is Reunion Plaza Healthcare & Rehabilitation a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 6 homes in Texas as Special Focus Facilities and 30 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.