Michigan › Ottawa County › Grand Haven
Riverside Nursing Centre
415 Friant Street, Grand Haven, MI 49417
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 34 beds, Riverside Nursing Centre serves Grand Haven in Ottawa County, Michigan and has taken Medicare and Medicaid residents since 1993.
CMS gives it 1 of 5 stars overall, below the Michigan median of 3; the health inspection rating is 1, staffing 3 and quality measures 3.
Inspectors recorded 53 health deficiencies across the three most recent survey cycles (19, 26, 8 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 155.9 per 100 beds, more than the state median of 29.4.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.7 hours per resident per day (0.7 RN), close to the Michigan median of 3.8; nursing staff turnover is 71.0%.
Compared with county, state and nation
| Measure | This facility | Ottawa Co. median | Michigan median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 53 | 34 | 29 | 28.7 |
| Citations per 100 beds | 155.9 | 34.3 | 29.4 | 26.8 |
| Total nurse hours per resident day | 3.7 | 3.7 | 3.8 | 3.9 |
| RN hours per resident day | 0.7 | 0.8 | 0.7 | 0.7 |
| Nursing staff turnover | 71.0% | 47.7% | 44.6% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (11 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 12 Feb 2026, 4 Dec 2024.
Severity mix: G ×1 D ×25 E ×17 F ×10
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 20 Apr 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 11 May 2026 |
| 20 Apr 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 11 May 2026 |
| 12 Feb 2026 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 4 May 2026 |
| 12 Feb 2026 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Standard survey | 4 May 2026 |
| 12 Feb 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 18 Mar 2026 |
| 12 Feb 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 18 Mar 2026 |
| 12 Feb 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Standard survey | 18 Mar 2026 |
| 12 Feb 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 19 Mar 2026 |
| 12 Feb 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 18 Mar 2026 |
| 12 Feb 2026 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | E | Complaint investigation | 18 Mar 2026 |
| 12 Feb 2026 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 18 Mar 2026 |
| 12 Feb 2026 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 18 Mar 2026 |
| 12 Feb 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 4 May 2026 |
| 12 Feb 2026 | F0813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | E | Standard survey | 4 May 2026 |
| 12 Feb 2026 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 18 Mar 2026 |
| 12 Feb 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 18 Mar 2026 |
| 12 Feb 2026 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 18 Mar 2026 |
| 12 Feb 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 18 Mar 2026 |
| 12 Feb 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 18 Mar 2026 |
| 11 Jul 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 8 Aug 2025 |
| 11 Jul 2025 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | F | Complaint investigation | 8 Aug 2025 |
| 11 Jul 2025 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | F | Complaint investigation | 8 Aug 2025 |
| 11 Jul 2025 | F0841 | Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. | F | Complaint investigation | 8 Aug 2025 |
| 11 Jul 2025 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Complaint investigation | 8 Aug 2025 |
| 11 Jul 2025 | F0710 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. | E | Complaint investigation | 8 Aug 2025 |
| 11 Jul 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 8 Aug 2025 |
| 11 Jul 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 8 Aug 2025 |
| 11 Jul 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 8 Aug 2025 |
| 11 Jul 2025 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Complaint investigation | 8 Aug 2025 |
| 11 Jul 2025 | F0940 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | D | Complaint investigation | 8 Aug 2025 |
| 11 Jul 2025 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Complaint investigation | 8 Aug 2025 |
| 4 Dec 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 15 Jan 2025 |
| 4 Dec 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Standard survey | 15 Jan 2025 |
| 4 Dec 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Standard survey | 19 Feb 2025 |
| 4 Dec 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 15 Jan 2025 |
| 4 Dec 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 19 Feb 2025 |
| 4 Dec 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 15 Jan 2025 |
| 4 Dec 2024 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Standard survey | 15 Jan 2025 |
| 4 Dec 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 15 Jan 2025 |
| 4 Dec 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 15 Jan 2025 |
| 4 Dec 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 15 Jan 2025 |
| 4 Dec 2024 | F0687 | Provide appropriate foot care. | D | Standard survey | 15 Jan 2025 |
| 4 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 15 Jan 2025 |
| 4 Dec 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 15 Jan 2025 |
| 4 Dec 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 15 Jan 2025 |
| 10 Jan 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | Standard survey | 16 Feb 2024 |
| 10 Jan 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 16 Feb 2024 |
| 10 Jan 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 16 Feb 2024 |
| 10 Jan 2024 | F0626 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | Complaint investigation | 16 Feb 2024 |
| 10 Jan 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 16 Feb 2024 |
| 10 Jan 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 16 Feb 2024 |
| 10 Jan 2024 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 16 Feb 2024 |
| 10 Jan 2024 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | D | Standard survey | 16 Feb 2024 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 71.0%, RNs 66.7%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Michigan median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 20.0% | 9.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.9% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.5% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.1% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 17.2% | 10.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.5% | 4.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 11.6% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Atrium Hillcrest, Llc. Chain: Atrium Centers (26 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Atrium Centers, LLC | 5% or greater direct ownership interest | 100% | 10/01/2007 |
| Atrium Centers Management LLC | Operational/managerial control | NOT APPLICABLE | 10/01/2007 |
| Orion Operating Services LLC | Operational/managerial control | NOT APPLICABLE | 10/01/2007 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Ottawa County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| The Inn At Freedom Village | Holland | 39 | 5 | 5 | 5 | 10 | 25.6 | — | 3 Mar 2026 |
| The Oaks At Jamestown | Hudsonville | 58 | 5 | 5 | 2 | 0 | 0.0 | — | — |
| Heritage Nursing and Rehabilitation Community | Zeeland | 39 | 4 | 4 | 4 | 16 | 41.0 | — | 17 Mar 2026 |
| Medilodge of Holland | Holland | 77 | 4 | 4 | 4 | 12 | 15.6 | — | 30 Dec 2025 |
| Mission Point Nursing & Physical Rehab Center of L | Lamont | 39 | 4 | 3 | 4 | 15 | 38.5 | — | 16 Dec 2025 |
| Medilodge of Zeeland | Zeeland | 138 | 3 | 3 | 4 | 34 | 24.6 | — | 6 May 2026 |
| Allendale Nursing and Rehabilitation Community | Allendale | 60 | 2 | 2 | 4 | 34 | 56.7 | — | 30 Jun 2026 |
| Medilodge At the Shore | Grand Haven | 126 | 2 | 2 | 4 | 37 | 29.4 | — | 10 Dec 2025 |
All 11 facilities in Ottawa County
Questions and answers
How many deficiencies has Riverside Nursing Centre been cited for?
53 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.
Has Riverside Nursing Centre been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Riverside Nursing Centre compare?
Reported total nurse staffing is 3.7 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.
Who operates Riverside Nursing Centre?
It is part of the Atrium Centers chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Atrium Centers, LLC, Atrium Centers Management LLC and Orion Operating Services LLC. Individual owners and managers are not listed on this site.
When was Riverside Nursing Centre last inspected?
The most recent survey or investigation in the CMS record is dated 20 Apr 2026; the most recent standard health survey was 12 Feb 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.