Elder Care Record

Louisiana › Bossier County › Bossier City

Riverview Care Center

4820 Medical Drive, Bossier City, LA 71112

CCN 195497 · For-profit, limited liability company · 135 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Riverview Care Center is a For-profit, limited liability company nursing home in Bossier City, Louisiana, certified for 135 beds and caring for about 101 residents a day.

CMS gives it 1 of 5 stars overall, below the Louisiana median of 2; the health inspection rating is 2, staffing 3 and quality measures 1.

Inspectors recorded 25 health deficiencies across the three most recent survey cycles (8, 9, 8 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 18.5 per 100 beds, about the same as the state median of 18.8.

CMS lists 2 penalties in the period covered: fines totalling $24K.

Reported nurse staffing is 4.0 hours per resident per day (0.3 RN), close to the Louisiana median of 3.6; nursing staff turnover is 44.9%.

25health deficiencies, 3 survey cycles4 at actual harm or worse
$24Kfines listed by CMS2 penalties in period
4.0nurse hours per resident per daystate median 3.6
75%occupancy (residents ÷ beds)101 residents a day

Compared with county, state and nation

MeasureThis facilityBossier Co. medianLouisiana medianUS average
Overall star rating1123.0
Health citations, 3 cycles25212128.7
Citations per 100 beds18.518.518.826.8
Total nurse hours per resident day4.03.73.63.9
RN hours per resident day0.30.30.20.7
Nursing staff turnover44.9%63.6%47.0%45.8%
Fines listed$24,251$8,281$0—

County and state figures are medians across facilities (9 in the county, 265 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)8
Cycle 29
Cycle 38

Dark bar: this facility. Grey bar: Louisiana average per facility for the same cycle, as published by CMS. Standard health survey dates: 10 Dec 2025, 9 Oct 2024.

Severity mix: J ×2 G ×2 D ×10 E ×11

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
23 Apr 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigationPast Non-Compliance
10 Dec 2025F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.EStandard survey24 Jan 2026
10 Dec 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint investigation24 Jan 2026
10 Dec 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey24 Jan 2026
10 Dec 2025F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.DStandard survey24 Jan 2026
10 Dec 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey24 Jan 2026
10 Dec 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation24 Jan 2026
10 Dec 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey24 Jan 2026
18 Jun 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.JComplaint investigation9 Jun 2025
18 Jun 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation9 Jun 2025
9 Oct 2024F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.EStandard survey23 Nov 2024
9 Oct 2024F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.EStandard survey23 Nov 2024
9 Oct 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey23 Nov 2024
9 Oct 2024F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey23 Nov 2024
9 Oct 2024F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey23 Nov 2024
9 Oct 2024F0641Ensure each resident receives an accurate assessment.DStandard survey23 Nov 2024
9 Oct 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey23 Nov 2024
7 Mar 2024F0554Allow residents to self-administer drugs if determined clinically appropriate.DComplaint investigation19 Apr 2024
7 Mar 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation19 Apr 2024
13 Sep 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GStandard survey27 Jul 2023
13 Sep 2023F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.EStandard survey27 Oct 2023
13 Sep 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey27 Oct 2023
13 Sep 2023F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EStandard survey27 Oct 2023
13 Sep 2023F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.EStandard survey27 Oct 2023
13 Sep 2023F0908Keep all essential equipment working safely.EStandard survey27 Oct 2023

Penalties

DateTypeAmountDetail
23 Apr 2026Fine$16,350
13 Sep 2023Fine$7,901

Staffing

Total nursing3.98 h
Nurse aides2.44 h
LPN1.21 h
RN0.33 h
Weekend total3.3 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Louisiana average. Turnover: nursing staff 44.9%, RNs 16.7%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityLouisiana medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay19.3%17.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.8%0.9%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.8%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.2%3.2%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay3.8%2.3%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay22.8%16.8%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.0%4.9%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay22.2%21.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. CMS groups this facility with 48 facilities under an individual owner's name; this site does not publish people's names, so no chain page is linked. Legal business name: Bossier Riverview, Llc.

OrganisationRole in the CMS recordInterestSince
Act Investments, LLC5% or greater direct ownership interest15%10/01/2023
Medico LLC5% or greater direct ownership interest85%10/01/2023
David & Felicia Stallard Child Tr5% or greater indirect ownership interest5%10/01/2023
Gerard and Alison Danos Childrens Tr5% or greater indirect ownership interestNO PERCENTAGE PROVIDED10/01/2023
Pathway Management of Louisiana LLCOperational/managerial controlNOT APPLICABLE10/01/2023
Providence Care LLCOperational/managerial controlNOT APPLICABLE10/01/2023
Provider Professional Services IncOperational/managerial controlNOT APPLICABLE10/01/2023
Tristar Rehab IncOperational/managerial controlNOT APPLICABLE01/01/2024
Account Management Services IncAdp of the snfNOT APPLICABLE10/01/2023
Administrative Systems IncAdp of the snfNOT APPLICABLE10/01/2023
Flannery Oaks Properties LLCAdp of the snfNOT APPLICABLE01/01/2025
Four Generations Holdings LLCAdp of the snfNOT APPLICABLE01/01/2025
Pathway Management of Louisiana LLCAdp of the snfNOT APPLICABLE10/01/2023
Pharmaceutical Consulting Services of America LLCAdp of the snfNOT APPLICABLE10/01/2023
Providence Care LLCAdp of the snfNOT APPLICABLE10/01/2023
Provider Professional Services IncAdp of the snfNOT APPLICABLE10/01/2023
Tristar Rehab IncAdp of the snfNOT APPLICABLE01/01/2024
Verdin Enterprises, LLCAdp of the snfNOT APPLICABLE10/01/2023

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Bossier County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Cornerstone Post Acute Care of BossierBossier City7554685.7—3 Sep 2025
Old Brownlee Community Care CenterBossier City8954489.0—9 Jul 2025
Cypress Point Nursing & Rehabilitation CenterBossier City14244396.3—30 Jul 2025
Northwest Louisiana Veterans HomeBossier City845—675.0—18 Jun 2025
Adira Medical ResortBossier City771213646.8$8K1 Apr 2026
Colonial Oaks Skilled Nursing and Rehabilitationabuse iconSFF CandidateBossier City1201112117.5$66K5 Jun 2025
Heritage Manor Health & RehabBossier City6411168106.3$73K17 Jun 2026
Pilgrim Manor Skilled Nursing and Rehabilitationabuse iconBossier City1551112214.2$186K25 Feb 2026

All 9 facilities in Bossier County

Questions and answers

How many deficiencies has Riverview Care Center been cited for?

25 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The Louisiana median is 21 per facility.

Has Riverview Care Center been fined?

Yes. CMS lists fines totalling $24K in the period covered.

How does staffing at Riverview Care Center compare?

Reported total nurse staffing is 4.0 hours per resident per day against a Louisiana median of 3.6 and a national average of 3.9.

Who operates Riverview Care Center?

CMS groups it with other facilities under an individual owner, whose name this site does not publish. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Act Investments, LLC, Medico LLC and David & Felicia Stallard Child Tr. Individual owners and managers are not listed on this site.

When was Riverview Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 23 Apr 2026; the most recent standard health survey was 10 Dec 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.