Louisiana › Bossier County › Bossier City
Pilgrim Manor Skilled Nursing and Rehabilitation
1524 Doctors Drive, Bossier City, LA 71111
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Pilgrim Manor Skilled Nursing and Rehabilitation is a For-profit, limited liability company nursing home in Bossier City, Louisiana, certified for 155 beds and caring for about 121 residents a day.
CMS gives it 1 of 5 stars overall, below the Louisiana median of 2; the health inspection rating is 1, staffing 1 and quality measures 3.
Inspectors recorded 22 health deficiencies across the three most recent survey cycles (8, 9, 5 by cycle, most recent first), 6 of them at the actual-harm or immediate-jeopardy level. That is 14.2 per 100 beds, fewer than the state median of 18.8.
CMS lists 4 penalties in the period covered: fines totalling $186K and 1 payment denial.
Reported nurse staffing is 3.4 hours per resident per day (0.2 RN), close to the Louisiana median of 3.6; nursing staff turnover is 69.3%.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Bossier Co. median | Louisiana median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 1 | 2 | 3.0 |
| Health citations, 3 cycles | 22 | 21 | 21 | 28.7 |
| Citations per 100 beds | 14.2 | 18.5 | 18.8 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.7 | 3.6 | 3.9 |
| RN hours per resident day | 0.2 | 0.3 | 0.2 | 0.7 |
| Nursing staff turnover | 69.3% | 63.6% | 47.0% | 45.8% |
| Fines listed | $186,253 | $8,281 | $0 | — |
County and state figures are medians across facilities (9 in the county, 265 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Louisiana average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Feb 2026, 17 Dec 2024.
Severity mix: J ×2 K ×1 L ×2 G ×1 D ×6 E ×10
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 25 Feb 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 8 Apr 2026 |
| 25 Feb 2026 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 8 Apr 2026 |
| 25 Feb 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 8 Apr 2026 |
| 25 Feb 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 8 Apr 2026 |
| 25 Feb 2026 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 8 Apr 2026 |
| 25 Feb 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 8 Apr 2026 |
| 3 Sep 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 15 Oct 2025 |
| 3 Sep 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 29 Oct 2025 |
| 17 Dec 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 7 Feb 2025 |
| 17 Dec 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 7 Feb 2025 |
| 17 Dec 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 7 Feb 2025 |
| 17 Dec 2024 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | E | Standard survey | 7 Feb 2025 |
| 4 Dec 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 26 Nov 2024 |
| 4 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 26 Nov 2024 |
| 1 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | L | Complaint investigation | 29 Aug 2024 |
| 1 Aug 2024 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | L | Complaint investigation | 29 Aug 2024 |
| 1 Aug 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | K | Complaint investigation | 29 Aug 2024 |
| 24 Apr 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 8 Jun 2024 |
| 31 Jan 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 16 Feb 2024 |
| 31 Jan 2024 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Standard survey | 16 Feb 2024 |
| 31 Jan 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 16 Feb 2024 |
| 31 Jan 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Standard survey | 16 Feb 2024 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 3 Sep 2025 | Payment denial | — | 13 days |
| 3 Sep 2025 | Fine | $12,425 | |
| 4 Dec 2024 | Fine | $52,855 | |
| 1 Aug 2024 | Fine | $120,973 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Louisiana average. Turnover: nursing staff 69.3%, RNs —; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Louisiana median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 22.6% | 17.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.9% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.6% | 3.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.6% | 2.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 15.0% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.6% | 4.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 10.7% | 21.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Pmg Opco-Pilgrim Llc. Chain: Priority Management (38 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Sdb Holdings | 5% or greater direct ownership interest | 100% | 04/01/2019 |
| Priority Management Group, LLC | Operational/managerial control | NOT APPLICABLE | 04/01/2019 |
| Priority Management Group, LLC | Adp of the snf | NOT APPLICABLE | 04/16/2025 |
| Progressive Rehab Solutions, LLC | Adp of the snf | NOT APPLICABLE | 01/01/2023 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Bossier County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Cornerstone Post Acute Care of Bossier | Bossier City | 7 | 5 | 5 | 4 | 6 | 85.7 | — | 3 Sep 2025 |
| Old Brownlee Community Care Center | Bossier City | 89 | 5 | 4 | 4 | 8 | 9.0 | — | 9 Jul 2025 |
| Cypress Point Nursing & Rehabilitation Center | Bossier City | 142 | 4 | 4 | 3 | 9 | 6.3 | — | 30 Jul 2025 |
| Northwest Louisiana Veterans Home | Bossier City | 8 | 4 | 5 | — | 6 | 75.0 | — | 18 Jun 2025 |
| Adira Medical Resort | Bossier City | 77 | 1 | 2 | 1 | 36 | 46.8 | $8K | 1 Apr 2026 |
| Colonial Oaks Skilled Nursing and Rehabilitationabuse iconSFF Candidate | Bossier City | 120 | 1 | 1 | 1 | 21 | 17.5 | $66K | 5 Jun 2025 |
| Heritage Manor Health & Rehab | Bossier City | 64 | 1 | 1 | 1 | 68 | 106.3 | $73K | 17 Jun 2026 |
| Riverview Care Center | Bossier City | 135 | 1 | 2 | 3 | 25 | 18.5 | $24K | 23 Apr 2026 |
All 9 facilities in Bossier County
Questions and answers
How many deficiencies has Pilgrim Manor Skilled Nursing and Rehabilitation been cited for?
22 health deficiencies across the three most recent survey cycles, 6 at the actual-harm or immediate-jeopardy level. The Louisiana median is 21 per facility.
Has Pilgrim Manor Skilled Nursing and Rehabilitation been fined?
Yes. CMS lists fines totalling $186K in the period covered, plus 1 payment denial.
How does staffing at Pilgrim Manor Skilled Nursing and Rehabilitation compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Louisiana median of 3.6 and a national average of 3.9.
Who operates Pilgrim Manor Skilled Nursing and Rehabilitation?
It is part of the Priority Management chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Sdb Holdings and Priority Management Group, LLC. Individual owners and managers are not listed on this site.
When was Pilgrim Manor Skilled Nursing and Rehabilitation last inspected?
The most recent survey or investigation in the CMS record is dated 25 Feb 2026; the most recent standard health survey was 25 Feb 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.