Florida › Duval County › Jacksonville
Riverwood Center
2802 Parental Home Road, Jacksonville, FL 32216
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 240 beds, Riverwood Center serves Jacksonville in Duval County, Florida and has taken Medicare and Medicaid residents since 1967.
CMS gives it 2 of 5 stars overall, below the Florida median of 3; the health inspection rating is 2, staffing 3 and quality measures 3.
Inspectors recorded 27 health deficiencies across the three most recent survey cycles (8, 7, 12 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 11.3 per 100 beds, fewer than the state median of 15.8.
CMS lists 1 penalty in the period covered: fines totalling $35K.
Reported nurse staffing is 3.4 hours per resident per day (0.4 RN), close to the Florida median of 3.6; nursing staff turnover is 47.1%.
Compared with county, state and nation
| Measure | This facility | Duval Co. median | Florida median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 27 | 11 | 18 | 28.7 |
| Citations per 100 beds | 11.3 | 9.2 | 15.8 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.4 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 47.1% | 48.4% | 41.8% | 45.8% |
| Fines listed | $34,778 | $0 | $0 | — |
County and state figures are medians across facilities (34 in the county, 694 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Florida average per facility for the same cycle, as published by CMS. Standard health survey dates: 9 Jan 2025, 2 Feb 2023.
Severity mix: G ×1 D ×24 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 9 Jan 2025 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | G | Standard survey | 4 Feb 2025 |
| 9 Jan 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 4 Feb 2025 |
| 9 Jan 2025 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 4 Feb 2025 |
| 9 Jan 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 4 Feb 2025 |
| 9 Jan 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 4 Feb 2025 |
| 9 Jan 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 4 Feb 2025 |
| 9 Jan 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 4 Feb 2025 |
| 9 Jan 2025 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 4 Feb 2025 |
| 13 Feb 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 11 Mar 2024 |
| 13 Feb 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 11 Mar 2024 |
| 13 Feb 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 11 Mar 2024 |
| 7 Aug 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 29 Aug 2023 |
| 2 Feb 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Standard survey | 2 Mar 2023 |
| 2 Feb 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 2 Mar 2023 |
| 2 Feb 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 2 Mar 2023 |
| 2 Feb 2023 | F0687 | Provide appropriate foot care. | D | Standard survey | 2 Mar 2023 |
| 2 Feb 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 2 Mar 2023 |
| 2 Feb 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 2 Mar 2023 |
| 2 Feb 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 2 Mar 2023 |
| 17 Jun 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 17 Jul 2021 |
| 17 Jun 2021 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 17 Jul 2021 |
| 17 Jun 2021 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 17 Jul 2021 |
| 17 Jun 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 17 Jul 2021 |
| 17 Jun 2021 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 17 Jul 2021 |
| 17 Jun 2021 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 17 Jul 2021 |
| 17 Jun 2021 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 17 Jul 2021 |
| 17 Jun 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 17 Jul 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 9 Jan 2025 | Fine | $34,778 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Florida average. Turnover: nursing staff 47.1%, RNs 20.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Florida median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 9.2% | 7.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.3% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.1% | 2.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 6.6% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 6.4% | 7.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.5% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 24.5% | 7.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Riverwood Center Llc. Chain: Aston Health (38 facilities).
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Duval County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Cypress Village | Jacksonville | 100 | 5 | 5 | 5 | 7 | 7.0 | $10K | 23 Aug 2023 |
| Fleet Landing | Atlantic Beach | 100 | 5 | 5 | 5 | 4 | 4.0 | — | 24 Jul 2025 |
| Jacksonville Nursing and Rehab Center | Jacksonville | 163 | 5 | 4 | 2 | 8 | 4.9 | — | 1 May 2025 |
| Life Care Center of Jacksonville | Jacksonville | 120 | 5 | 5 | 4 | 3 | 2.5 | — | 20 Oct 2022 |
| North Bank Center For Rehabilitation and Healing | Jacksonville | 120 | 5 | 4 | 3 | 15 | 12.5 | — | 25 Sep 2025 |
| Park Ridge Nursing Center | Jacksonville | 104 | 5 | 5 | 4 | 4 | 3.8 | — | 19 Mar 2026 |
| River City Nursing and Rehab Center | Jacksonville | 116 | 5 | 4 | 3 | 10 | 8.6 | — | 26 Feb 2026 |
| River Garden Hebrew Home For the Aged | Jacksonville | 180 | 5 | 5 | 5 | 2 | 1.1 | — | 29 Apr 2021 |
All 34 facilities in Duval County
Questions and answers
How many deficiencies has Riverwood Center been cited for?
27 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Florida median is 18 per facility.
Has Riverwood Center been fined?
Yes. CMS lists fines totalling $35K in the period covered.
How does staffing at Riverwood Center compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Florida median of 3.6 and a national average of 3.9.
Who operates Riverwood Center?
It is part of the Aston Health chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Riverwood Center last inspected?
The most recent survey or investigation in the CMS record is dated 9 Jan 2025; the most recent standard health survey was 9 Jan 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.