Florida › Duval County › Jacksonville
Dolphin Pointe Health Care Center
5355 Dolphin Point Blvd, Jacksonville, FL 32211
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Dolphin Pointe Health Care Center, in Jacksonville, Florida, is certified for 146 beds under for-profit, limited liability company ownership.
CMS gives it 3 of 5 stars overall, equal to the Florida median; the health inspection rating is 3, staffing 3 and quality measures 3.
Inspectors recorded 19 health deficiencies across the three most recent survey cycles (5, 9, 5 by cycle, most recent first), none at the actual-harm level. That is 13.0 per 100 beds, about the same as the state median of 15.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.1 hours per resident per day (0.4 RN), close to the Florida median of 3.6; nursing staff turnover is 55.8%.
Compared with county, state and nation
| Measure | This facility | Duval Co. median | Florida median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 19 | 11 | 18 | 28.7 |
| Citations per 100 beds | 13.0 | 9.2 | 15.8 | 26.8 |
| Total nurse hours per resident day | 4.1 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.4 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 55.8% | 48.4% | 41.8% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (34 in the county, 694 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Florida average per facility for the same cycle, as published by CMS. Standard health survey dates: 30 Jan 2026, 15 Feb 2024.
Severity mix: D ×14 E ×1 F ×4
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 30 Jan 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 13 Mar 2026 |
| 30 Jan 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 13 Mar 2026 |
| 30 Jan 2026 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 13 Mar 2026 |
| 30 Jan 2026 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 13 Mar 2026 |
| 30 Jan 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 13 Mar 2026 |
| 15 Feb 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 15 Mar 2024 |
| 15 Feb 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 15 Mar 2024 |
| 15 Feb 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 15 Mar 2024 |
| 15 Feb 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 15 Mar 2024 |
| 15 Feb 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 15 Mar 2024 |
| 15 Feb 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 15 Mar 2024 |
| 15 Feb 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 15 Mar 2024 |
| 15 Feb 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 15 Mar 2024 |
| 15 Feb 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 15 Mar 2024 |
| 24 Mar 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 3 May 2022 |
| 24 Mar 2022 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Standard survey | 3 May 2022 |
| 24 Mar 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 3 May 2022 |
| 24 Mar 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 3 May 2022 |
| 24 Mar 2022 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 3 May 2022 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Florida average. Turnover: nursing staff 55.8%, RNs 55.6%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Florida median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 7.6% | 7.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.2% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.0% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.0% | 2.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 6.3% | 7.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 8.6% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 4.3% | 7.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Dolphin Pointe Health Care Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Dolphin Pointe Medical Investors, LLC I | 5% or greater direct ownership interest | 20% | 07/15/2016 |
| Fifth Third Bank | 5% or greater mortgage interest | NOT APPLICABLE | 02/24/2017 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Duval County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Cypress Village | Jacksonville | 100 | 5 | 5 | 5 | 7 | 7.0 | $10K | 23 Aug 2023 |
| Fleet Landing | Atlantic Beach | 100 | 5 | 5 | 5 | 4 | 4.0 | — | 24 Jul 2025 |
| Jacksonville Nursing and Rehab Center | Jacksonville | 163 | 5 | 4 | 2 | 8 | 4.9 | — | 1 May 2025 |
| Life Care Center of Jacksonville | Jacksonville | 120 | 5 | 5 | 4 | 3 | 2.5 | — | 20 Oct 2022 |
| North Bank Center For Rehabilitation and Healing | Jacksonville | 120 | 5 | 4 | 3 | 15 | 12.5 | — | 25 Sep 2025 |
| Park Ridge Nursing Center | Jacksonville | 104 | 5 | 5 | 4 | 4 | 3.8 | — | 19 Mar 2026 |
| River City Nursing and Rehab Center | Jacksonville | 116 | 5 | 4 | 3 | 10 | 8.6 | — | 26 Feb 2026 |
| River Garden Hebrew Home For the Aged | Jacksonville | 180 | 5 | 5 | 5 | 2 | 1.1 | — | 29 Apr 2021 |
All 34 facilities in Duval County
Questions and answers
How many deficiencies has Dolphin Pointe Health Care Center been cited for?
19 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Florida median is 18 per facility.
Has Dolphin Pointe Health Care Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Dolphin Pointe Health Care Center compare?
Reported total nurse staffing is 4.1 hours per resident per day against a Florida median of 3.6 and a national average of 3.9.
Who operates Dolphin Pointe Health Care Center?
Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Dolphin Pointe Medical Investors, LLC I. Individual owners and managers are not listed on this site.
When was Dolphin Pointe Health Care Center last inspected?
The most recent survey or investigation in the CMS record is dated 30 Jan 2026; the most recent standard health survey was 30 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.