Elder Care Record

California › Los Angeles County › Duarte

Royal Terrace Healthcare

1340 Highland Ave., Duarte, CA 91010

CCN 055541 · For-profit, limited liability company · 58 certified beds · chain Serrano Group

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Royal Terrace Healthcare, in Duarte, California, is certified for 58 beds under for-profit, limited liability company ownership and belongs to the Serrano Group chain.

CMS gives it 3 of 5 stars overall, equal to the California median; the health inspection rating is 2, staffing 3 and quality measures 5.

Inspectors recorded 40 health deficiencies across the three most recent survey cycles (16, 11, 13 by cycle, most recent first), none at the actual-harm level. That is 69.0 per 100 beds, more than the state median of 51.1.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.7 hours per resident per day (0.5 RN), close to the California median of 4.2; nursing staff turnover is 55.6%.

40health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.7nurse hours per resident per daystate median 4.2
87%occupancy (residents ÷ beds)50 residents a day

Compared with county, state and nation

MeasureThis facilityLos Angeles Co. medianCalifornia medianUS average
Overall star rating3233.0
Health citations, 3 cycles40614428.7
Citations per 100 beds69.069.151.126.8
Total nurse hours per resident day4.74.34.23.9
RN hours per resident day0.50.40.50.7
Nursing staff turnover55.6%34.4%36.4%45.8%
Fines listed$0$12,831$0—

County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)16
Cycle 211
Cycle 313

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 22 May 2026, 30 May 2025.

Severity mix: D ×20 E ×17 F ×1 B ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
26 Jun 2026F0563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.DComplaint investigation23 Jul 2026
26 Jun 2026F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.DComplaint investigation23 Jul 2026
22 May 2026F0641Ensure each resident receives an accurate assessment.EStandard survey29 May 2026
22 May 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey29 May 2026
22 May 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey29 May 2026
22 May 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey29 May 2026
22 May 2026F0813Have a policy regarding use and storage of foods brought to residents by family and other visitors.EStandard survey29 May 2026
22 May 2026F0880Provide and implement an infection prevention and control program.EStandard survey29 May 2026
22 May 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey8 Jun 2026
22 May 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey29 May 2026
23 Dec 2025F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.FComplaint investigation16 Jan 2026
28 Oct 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation21 Nov 2025
19 Sep 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation28 Sep 2025
19 Sep 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation28 Sep 2025
19 Sep 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation19 Nov 2025
10 Sep 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation25 Sep 2025
31 Jul 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation20 Aug 2025
30 May 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey19 Jun 2025
30 May 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey19 Jun 2025
30 May 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey19 Jun 2025
30 May 2025F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey20 Jun 2025
30 May 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey19 Jun 2025
30 May 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey9 Jun 2025
30 May 2025F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey3 Jun 2025
30 May 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey19 Jun 2025
30 May 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey30 May 2025
30 May 2025F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BStandard survey30 May 2025
16 Jun 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey1 Jul 2024
16 Jun 2024F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.EStandard survey8 Jul 2024
16 Jun 2024F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey3 Jul 2024
16 Jun 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey3 Jul 2024
16 Jun 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey5 Jul 2024
16 Jun 2024F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.DStandard survey8 Jul 2024
16 Jun 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey1 Jul 2024
16 Jun 2024F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BStandard survey1 Jul 2024
30 Apr 2024F0558Reasonably accommodate the needs and preferences of each resident.EComplaint investigation6 Jun 2024
30 Apr 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EComplaint investigation6 Jun 2024
30 Apr 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.EComplaint investigation6 Jun 2024
30 Apr 2024F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation6 Jun 2024
30 Apr 2024F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.EComplaint investigation23 May 2024

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.73 h
Nurse aides2.71 h
LPN1.49 h
RN0.53 h
Weekend total4.16 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 55.6%, RNs 66.7%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay9.2%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.7%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.5%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.0%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.8%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay6.5%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.1%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay6.6%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Royal Terrace Healthcare Llc. Chain: Serrano Group (11 facilities).

OrganisationRole in the CMS recordInterestSince
Terrace Licensee 75% or greater direct ownership interest100%01/01/2016
Bin Mendel LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED01/01/2016
Bl Cali Partners LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED01/01/2016
Js Fenton LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED01/01/2016
Rgf Consulting LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED01/01/2016
Serrano Group LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED01/01/2016
Serrano Partners LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED01/01/2016
Yaame LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED01/01/2016
Terrace Licensee 7Operational/managerial controlNOT APPLICABLE01/01/2016

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Los Angeles County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Alcott Rehabilitation HospitalLos Angeles1215444234.7$9K23 Dec 2025
Alden Terrace Convalescent HospitalLos Angeles2105443516.7—20 Nov 2025
Angels Nursing Health CenterLos Angeles495443775.5$72K11 Jun 2026
Ararat Post AcuteGlendale2854530107.1$42K23 Jan 2026
Atherton Baptist HomeAlhambra1135442824.8—16 Jan 2026
Atlantic Memorial Healthcare CenterLong Beach1045542524.0—16 Jun 2026
Beachside Post AcuteTorrance1105443128.2—19 Dec 2025
Beacon Healthcare CenterWest Covina545433259.3—14 May 2026

All 369 facilities in Los Angeles County

Questions and answers

How many deficiencies has Royal Terrace Healthcare been cited for?

40 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Royal Terrace Healthcare been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Royal Terrace Healthcare compare?

Reported total nurse staffing is 4.7 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Royal Terrace Healthcare?

It is part of the Serrano Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Terrace Licensee 7, Bin Mendel LLC and Bl Cali Partners LLC. Individual owners and managers are not listed on this site.

When was Royal Terrace Healthcare last inspected?

The most recent survey or investigation in the CMS record is dated 26 Jun 2026; the most recent standard health survey was 22 May 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.