Elder Care Record

California › Los Angeles County › Baldwin Park

Victoria Care Center

3541 Puente Avenue, Baldwin Park, CA 91706

CCN 555107 · For-profit, limited liability company · 49 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Victoria Care Center, in Baldwin Park, California, is certified for 49 beds under for-profit, limited liability company ownership.

CMS gives it 5 of 5 stars overall, above the California median of 3; the health inspection rating is 4, staffing 3 and quality measures 5.

Inspectors recorded 36 health deficiencies across the three most recent survey cycles (10, 11, 15 by cycle, most recent first), none at the actual-harm level. That is 73.5 per 100 beds, more than the state median of 51.1.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.5 hours per resident per day (0.4 RN), close to the California median of 4.2; nursing staff turnover is 42.6%.

36health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.5nurse hours per resident per daystate median 4.2
85%occupancy (residents ÷ beds)42 residents a day

Compared with county, state and nation

MeasureThis facilityLos Angeles Co. medianCalifornia medianUS average
Overall star rating5233.0
Health citations, 3 cycles36614428.7
Citations per 100 beds73.569.151.126.8
Total nurse hours per resident day4.54.34.23.9
RN hours per resident day0.40.40.50.7
Nursing staff turnover42.6%34.4%36.4%45.8%
Fines listed$0$12,831$0—

County and state figures are medians across facilities (369 in the county, 1165 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)10
Cycle 211
Cycle 315

Dark bar: this facility. Grey bar: California average per facility for the same cycle, as published by CMS. Standard health survey dates: 9 Apr 2026, 16 Feb 2025.

Severity mix: D ×19 E ×14 B ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
9 Apr 2026F0641Ensure each resident receives an accurate assessment.EStandard survey1 May 2026
9 Apr 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey1 May 2026
9 Apr 2026F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey1 May 2026
9 Apr 2026F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey1 May 2026
9 Apr 2026F0732Post nurse staffing information every day.EStandard survey1 May 2026
9 Apr 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey1 May 2026
9 Apr 2026F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey1 May 2026
9 Apr 2026F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey1 May 2026
9 Apr 2026F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey1 May 2026
9 Apr 2026F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BStandard survey1 May 2026
12 Jun 2025F0641Ensure each resident receives an accurate assessment.DComplaint investigation12 Jun 2025
16 May 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation4 Jun 2025
16 Feb 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey26 Feb 2025
16 Feb 2025F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey18 Feb 2025
16 Feb 2025F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.EStandard survey18 Feb 2025
16 Feb 2025F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey17 Feb 2025
16 Feb 2025F0880Provide and implement an infection prevention and control program.EStandard survey17 Feb 2025
16 Feb 2025F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey19 Feb 2025
16 Feb 2025F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey17 Feb 2025
16 Feb 2025F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BStandard survey17 Feb 2025
5 Nov 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation27 Nov 2024
13 Jun 2024F0626Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.DComplaint investigation2 Jul 2024
11 Feb 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey29 Feb 2024
11 Feb 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.EStandard survey29 Feb 2024
11 Feb 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey29 Feb 2024
11 Feb 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey29 Feb 2024
11 Feb 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey29 Feb 2024
11 Feb 2024F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey29 Feb 2024
11 Feb 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey29 Feb 2024
11 Feb 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey29 Feb 2024
11 Feb 2024F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard survey29 Feb 2024
11 Feb 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey29 Feb 2024
11 Feb 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey29 Feb 2024
11 Feb 2024F0880Provide and implement an infection prevention and control program.DStandard survey29 Feb 2024
11 Feb 2024F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.BStandard survey29 Feb 2024
9 Jan 2024F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DComplaint investigation19 Jan 2024

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.55 h
Nurse aides2.59 h
LPN1.55 h
RN0.41 h
Weekend total4.07 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the California average. Turnover: nursing staff 42.6%, RNs 33.3%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityCalifornia medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay11.1%8.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.7%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.0%1.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.8%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay2.6%8.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.2%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay2.0%9.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. CMS groups this facility with 48 facilities under an individual owner's name; this site does not publish people's names, so no chain page is linked. Legal business name: Puente Partners Llc.

OrganisationRole in the CMS recordInterestSince
Puente Partners LLC5% or greater direct ownership interest100%10/30/2008
Rose Baldwin Park Property LP5% or greater security interestNOT APPLICABLE02/11/2025
Puente Partners LLCOperational/managerial controlNOT APPLICABLE10/30/2008
Puente Partners LLCAdp of the snfNOT APPLICABLE10/30/2008
Rose Baldwin Park Property LPAdp of the snfNOT APPLICABLE02/11/2025
Sun Mar Management ServicesAdp of the snfNOT APPLICABLE10/12/1989

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Los Angeles County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Alcott Rehabilitation HospitalLos Angeles1215444234.7$9K23 Dec 2025
Alden Terrace Convalescent HospitalLos Angeles2105443516.7—20 Nov 2025
Angels Nursing Health CenterLos Angeles495443775.5$72K11 Jun 2026
Ararat Post AcuteGlendale2854530107.1$42K23 Jan 2026
Atherton Baptist HomeAlhambra1135442824.8—16 Jan 2026
Atlantic Memorial Healthcare CenterLong Beach1045542524.0—16 Jun 2026
Beachside Post AcuteTorrance1105443128.2—19 Dec 2025
Beacon Healthcare CenterWest Covina545433259.3—14 May 2026

All 369 facilities in Los Angeles County

Questions and answers

How many deficiencies has Victoria Care Center been cited for?

36 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The California median is 44 per facility.

Has Victoria Care Center been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Victoria Care Center compare?

Reported total nurse staffing is 4.5 hours per resident per day against a California median of 4.2 and a national average of 3.9.

Who operates Victoria Care Center?

CMS groups it with other facilities under an individual owner, whose name this site does not publish. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Puente Partners LLC and Puente Partners LLC. Individual owners and managers are not listed on this site.

When was Victoria Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 9 Apr 2026; the most recent standard health survey was 9 Apr 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.