Chains › Serrano Group
Serrano Group
Nursing home chain, as named in the CMS provider file.
Serrano Group operates 11 Medicare-certified nursing homes in 1 state, with 1,235 certified beds; the largest presence is in California.
73% of its facilities are rated 1 or 2 stars overall (national: 41%). Citations run at 74.5 per 100 beds against 26.8 nationally, and fines in the period covered total $721K.
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. Data processed by CMS on 1 Aug 2026. Chain membership is as recorded by CMS and can lag ownership changes.
| Measure | Serrano Group | US |
|---|---|---|
| Median overall rating | 2 | 3 |
| Median citations per facility | 79 | 23 |
| Median nurse hours per resident day | 4.1 | 3.7 |
| Median nursing turnover | 45.7% | 44.9% |
| Facilities with the abuse icon | 3 | 1426 |
Rating distribution
States
| State | Facilities |
|---|---|
| California | 11 |
Most-cited tags
| Tag | Requirement | Citations |
|---|---|---|
| F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | 50 |
| F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 44 |
| F0880 | Provide and implement an infection prevention and control program. | 44 |
| F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 37 |
| F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | 36 |
| F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | 35 |
| F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | 35 |
| F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | 26 |
Penalties by year
Facilities
| Facility | City | State | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|---|
| California Post AcuteSFF Candidate | Los Angeles | CA | 66 | 1 | 1 | 2 | 125 | 189.4 | $164K | 20 May 2026 |
| Corona Post Acute Center | Corona | CA | 176 | 1 | 1 | 3 | 79 | 44.9 | — | 23 Jun 2026 |
| Hollywood Premier Healthcare Centerabuse icon | Los Angeles | CA | 99 | 1 | 1 | 4 | 81 | 81.8 | $17K | 22 May 2026 |
| Long Beach Healthcare Centerabuse icon | Long Beach | CA | 154 | 1 | 1 | 3 | 107 | 69.5 | $75K | 25 Jun 2026 |
| Maclay Healthcare Centerabuse iconSFF Candidate | Sylmar | CA | 141 | 2 | 1 | 3 | 181 | 128.4 | $361K | 9 Jun 2026 |
| Monrovia Post Acute | Duarte | CA | 82 | 3 | 2 | 3 | 58 | 70.7 | — | 10 Jun 2026 |
| Palazzo Post Acute | Los Angeles | CA | 99 | 4 | 3 | 4 | 45 | 45.5 | — | 25 Jun 2026 |
| Rialto Post Acute Center | Rialto | CA | 177 | 2 | 2 | 3 | 32 | 18.1 | $24K | 16 Mar 2026 |
| Royal Gardens Healthcare | Alhambra | CA | 43 | 1 | 1 | 4 | 71 | 165.1 | — | 16 Apr 2026 |
| Royal Palms Post Acute | Glendale | CA | 140 | 2 | 1 | 4 | 101 | 72.1 | $80K | 1 Jun 2026 |
| Royal Terrace Healthcare | Duarte | CA | 58 | 3 | 2 | 3 | 40 | 69.0 | — | 26 Jun 2026 |
Questions and answers
How many nursing homes does Serrano Group operate?
11 Medicare-certified facilities in 1 state, with 1,235 certified beds, according to the chain name in the CMS provider file.
How are Serrano Group facilities rated?
73% are rated 1–2 stars overall and 0 hold 5 stars; the median overall rating is 2. Nationally 41% are rated 1–2 stars.
Has Serrano Group been fined?
CMS lists 18 fines totalling $721K and 13 payment denials across its facilities in the period the penalties file covers.