Salem West Healthcare CenterCMS ratings, inspections and fines
- Address
- 2511 Bentley Drive, Salem, OH 44460
- CCN
- 366096
- Ownership type
- For-profit, corporation
- Certified beds
- 80
- Chain
- Communicare Health
- Residents per day
- 58
- CMS flags
- Special Focus Facility candidate
- CMS abuse icon
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Salem West Healthcare Center an overall rating of 2 of 5 stars. The last standard survey was on 29 Apr 2025. The latest survey cycle has 37 health citations. The median for nursing homes in Ohio is 8. CMS lists no fines for this home in its penalties file. CMS also lists 1 payment denial.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Columbiana County median | Ohio median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 2 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 3.0 | 2.0 | 2.9 |
| Quality measure rating | 5 | 5.0 | 5.0 | 3.6 |
A median is the middle value of the homes in the group: 11 homes in the county, 922 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Ohio median |
|---|---|---|---|
| Cycle 1 (latest) | 29 Apr 2025 | 37 | 8 |
| Cycle 2 | 8 Nov 2022 | 5 | 8 |
| Cycle 3 | No date | 9 | 8 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 |
Survey cycle 1 (latest): 37 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 30 Apr 2026 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 12 May 2026 |
| 12 Dec 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 23 Dec 2025 |
| 12 Dec 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Complaint investigation | 23 Dec 2025 |
| 12 Dec 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 23 Dec 2025 |
| 12 Dec 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 23 Dec 2025 |
| 12 Dec 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Complaint investigation | 23 Dec 2025 |
| 25 Aug 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Complaint investigation | 4 Nov 2025 |
| 25 Aug 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 12 Dec 2025 |
| 25 Aug 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G | Complaint investigation | 4 Nov 2025 |
| 25 Aug 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 4 Nov 2025 |
| 29 Apr 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 29 May 2025 |
| 29 Apr 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 29 May 2025 |
| 29 Apr 2025 | F0576 | Ensure residents have reasonable access to and privacy in their use of communication methods. | D | Standard survey | 29 May 2025 |
| 29 Apr 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 29 May 2025 |
| 29 Apr 2025 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 29 May 2025 |
| 29 Apr 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 29 May 2025 |
| 29 Apr 2025 | F0620 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. | D | Standard survey | 29 May 2025 |
| 29 Apr 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 29 May 2025 |
| 29 Apr 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 29 May 2025 |
| 29 Apr 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Complaint investigation | 29 May 2025 |
| 29 Apr 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 29 May 2025 |
| 29 Apr 2025 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 29 May 2025 |
| 29 Apr 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 29 May 2025 |
| 29 Apr 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 29 May 2025 |
| 29 Apr 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 29 May 2025 |
| 29 Apr 2025 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 29 May 2025 |
| 29 Apr 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 29 May 2025 |
| 29 Apr 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Complaint investigation | 29 May 2025 |
| 29 Apr 2025 | F0730 | Observe each nurse aide's job performance and give regular training. | C | Standard survey | 29 May 2025 |
| 29 Apr 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 29 May 2025 |
| 29 Apr 2025 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Standard survey | 29 May 2025 |
| 29 Apr 2025 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Complaint investigation | 29 May 2025 |
| 29 Apr 2025 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | F | Standard survey | 29 May 2025 |
| 29 Apr 2025 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Standard survey | 29 May 2025 |
| 29 Apr 2025 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Standard survey | 29 May 2025 |
| 29 Apr 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 9 Jun 2025 |
| 29 Apr 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Complaint investigation | 29 May 2025 |
Survey cycle 2: 5 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 3 Sep 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 8 Aug 2024 |
| 3 Sep 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G | Complaint investigation | 20 Sep 2024 |
| 3 Sep 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 20 Sep 2024 |
| 3 Sep 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 20 Sep 2024 |
| 8 Nov 2022 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Standard survey | 28 Nov 2022 |
Survey cycle 3: 9 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 10 Apr 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 19 Apr 2024 |
| 13 Feb 2020 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 5 Mar 2020 |
| 13 Feb 2020 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 5 Mar 2020 |
| 13 Feb 2020 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 5 Mar 2020 |
| 13 Feb 2020 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 5 Mar 2020 |
| 13 Feb 2020 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 5 Mar 2020 |
| 13 Feb 2020 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 5 Mar 2020 |
| 13 Feb 2020 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 5 Mar 2020 |
| 13 Feb 2020 | F0881 | Implement a program that monitors antibiotic use. | F | Standard survey | 5 Mar 2020 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 25 Aug 2025 | Payment denial | 89 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Ohio median | Ohio average (CMS) |
|---|---|---|---|
| All nurse staff | 2.88 | 3.60 | 3.69 |
| Registered nurses (RN) | 0.76 | 0.60 | 0.64 |
| Licensed practical nurses (LPN) | 0.53 | 0.95 | |
| Nurse aides | 1.59 | 2.09 | |
| All nurse staff, weekends | 2.57 | 3.20 | 3.28 |
- Nurse staff turnover in a year
- 56.1%
- Nurse staff turnover, Ohio median
- 48.5%
- RN turnover in a year
- 40.0%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 3.4% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.4% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.4% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.3% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 4.5% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 7.7% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 1.7% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 6.6% | 7.5% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Bentley Leasing Co LLC
- Chain
- Communicare Health (110 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Sxcy MSTR Lsco, LLC | 5% or greater direct ownership interest | 100% | 1 Mar 2018 |
| Health Care Lease Facilities, LLC | 5% or greater indirect ownership interest | 1 Mar 2018 | |
| Sxcy Holdings, LLC | 5% or greater indirect ownership interest | 1 Mar 2018 | |
| Bentley Mgt Co., LLC | Operational/managerial control | 1 Mar 2018 | |
| Bentley Mgt Co., LLC | Adp of the snf | 25 Jun 2025 | |
| RRW, LLC | Adp of the snf | 1 Mar 2018 |
The site shows organisations only. It does not show the names of persons.
Other homes in Columbiana County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Salem North Healthcare Center | Salem | 4 of 5 | 6 | $23,163 | 12 Feb 2026 | |
| Circle of Care | Salem | 1 of 5 | 18 | $179,235 | 9 Apr 2025 | |
| Blossom Nursing and Rehab Center | Salem | 4 of 5 | 4 | $0 | 11 Dec 2025 | |
| Auburn Skilled Nursing and Rehab | Salem | 4 of 5 | 10 | $0 | 9 Sep 2025 | |
| Parkside Health Care Center | Columbiana | 3 of 5 | 6 | $0 | 4 Aug 2025 | |
| Vista Center, The | Lisbon | 2 of 5 | 30 | $0 | 16 Jan 2025 | |
| Covington Skilled Nursing & Rehab Center | East Palestine | 4 of 5 | 4 | $0 | 1 May 2025 | |
| Calcutta Health Care Center | Calcutta | 1 of 5 | 11 | $25,495 | 6 Jun 2024 | |
| Orchards of East Liverpool, The | East Liverpool | 5 of 5 | 5 | $0 | 17 Dec 2025 | |
| Valley Oaks Care Center | East Liverpool | 3 of 5 | 5 | $0 | 23 Mar 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Salem West Healthcare Center (CCN 366096). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/salem-west-healthcare-center-salem-oh-366096/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Salem West Healthcare Center last inspected?
- The latest inspection with a citation in the CMS record was on 30 Apr 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 8 Nov 2022.
- Who operates Salem West Healthcare Center?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Communicare Health. The CMS ownership file names Bentley Mgt Co., LLC for operational or managerial control. This site does not show the names of persons.
- What does the Special Focus status mean for Salem West Healthcare Center?
- CMS lists the home as a Special Focus Facility candidate. The state selects its next Special Focus Facility from the candidates. CMS lists 5 homes in Ohio as Special Focus Facilities and 25 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.