Elder Care Record

Massachusetts › Norfolk County › Needham

Skilled Nursing Facility At North Hill (the)

865 Central Avenue, Needham, MA 02492

CCN 225281 · Non-profit, corporation · 72 certified beds

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Skilled Nursing Facility At North Hill (the), in Needham, Massachusetts, is certified for 72 beds under non-profit, corporation ownership.

CMS gives it 2 of 5 stars overall, below the Massachusetts median of 3; the health inspection rating is 3, staffing 1 and quality measures 4.

Inspectors recorded 11 health deficiencies across the three most recent survey cycles (3, 5, 3 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 15.3 per 100 beds, fewer than the state median of 21.7.

CMS lists 1 penalty in the period covered: fines totalling $16K.

11health deficiencies, 3 survey cycles2 at actual harm or worse
$16Kfines listed by CMS1 penalty in period
—nurse hours per resident per daystate median 3.7
86%occupancy (residents ÷ beds)62 residents a day

Compared with county, state and nation

MeasureThis facilityNorfolk Co. medianMassachusetts medianUS average
Overall star rating2333.0
Health citations, 3 cycles11292728.7
Citations per 100 beds15.322.621.726.8
Total nurse hours per resident day—3.83.73.9
RN hours per resident day—0.60.60.7
Nursing staff turnover24.3%31.4%37.7%45.8%
Fines listed$16,153$0$0—

County and state figures are medians across facilities (33 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)3
Cycle 25
Cycle 33

Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Jul 2025, 11 Jul 2024.

Severity mix: J ×2 D ×7 E ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
18 Jul 2025F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.EStandard survey21 Aug 2025
18 Jul 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey21 Aug 2025
18 Jul 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey21 Aug 2025
15 Jan 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.JComplaint investigation29 Jan 2025
15 Jan 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation29 Jan 2025
11 Jul 2024F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.EStandard survey5 Aug 2024
11 Jul 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey5 Aug 2024
11 Jul 2024F0880Provide and implement an infection prevention and control program.DStandard survey5 Aug 2024
18 May 2023F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DStandard survey19 Jun 2023
18 May 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DStandard survey19 Jun 2023
18 May 2023F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey19 Jun 2023

Penalties

DateTypeAmountDetail
15 Jan 2025Fine$16,153

Staffing

Total nursing—
Nurse aides—
LPN—
RN—
Weekend total—

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 24.3%, RNs 26.9%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityMassachusetts medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay18.9%15.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay2.1%0.6%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay3.4%1.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.2%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.4%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay20.4%14.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.5%3.8%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay19.0%19.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: North Hill Needham, Inc..

OrganisationRole in the CMS recordInterestSince
4m Building Solutions, LLCOperational/managerial controlNOT APPLICABLE07/22/2019
Sadia'S Health and Wellness Consulting, IncOperational/managerial controlNOT APPLICABLE11/08/2021
4m Building Solutions, LLCAdp of the snfNOT APPLICABLE07/14/2025
A.V. Powell & Associates, LLCAdp of the snfNOT APPLICABLE12/15/1999
Aqueduct Technologies, IncAdp of the snfNOT APPLICABLE03/14/2025
Babson CollegeAdp of the snfNOT APPLICABLE11/14/1978
Baker Tilly Us LLPAdp of the snfNOT APPLICABLE12/16/2024
Clay & Associates, LLCAdp of the snfNOT APPLICABLE01/01/2023
Focus Technology Solutions, IncAdp of the snfNOT APPLICABLE01/03/2023
Health Care Continuum SpecialistsAdp of the snfNOT APPLICABLE06/01/2023
Jensen Hughes, Inc.Adp of the snfNOT APPLICABLE01/01/2020
Manufacturers & Traders Trust CompanyAdp of the snfNOT APPLICABLE01/25/2012
Prime Buchholz LLCAdp of the snfNOT APPLICABLE11/08/2004
Sadia'S Health and Wellness Consulting, IncAdp of the snfNOT APPLICABLE07/29/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Norfolk County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Alliance Health At BraintreeBraintree10155444.0—25 Jul 2024
Copley At Stoughton Nursing Care CenterStoughton1235352217.9—14 Jan 2026
Dwyer HomeWeymouth5055448.0—12 Dec 2023
Ellis Nursing Home (the)Norwood1915432714.1$57K14 May 2026
John Scott House Nursing & Rehabilitation CenterBraintree1385442417.4—15 Jan 2026
Newbridge On the Charles Skilled Nursing FacilityDedham4855412.1—13 May 2026
South Cove Manor Nursing & Rehabilitation CenterQuincy1415541611.3—31 Jul 2024
Thomas Upham HouseMedfield425451126.2—20 Nov 2025

All 33 facilities in Norfolk County

Questions and answers

How many deficiencies has Skilled Nursing Facility At North Hill (the) been cited for?

11 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.

Has Skilled Nursing Facility At North Hill (the) been fined?

Yes. CMS lists fines totalling $16K in the period covered.

How does staffing at Skilled Nursing Facility At North Hill (the) compare?

CMS does not report staffing hours for this facility.

Who operates Skilled Nursing Facility At North Hill (the)?

Ownership type is non-profit, corporation. Organisations in the CMS ownership record include 4m Building Solutions, LLC and Sadia'S Health and Wellness Consulting, Inc. Individual owners and managers are not listed on this site.

When was Skilled Nursing Facility At North Hill (the) last inspected?

The most recent survey or investigation in the CMS record is dated 18 Jul 2025; the most recent standard health survey was 18 Jul 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.