Elder Care Record

Massachusetts › Norfolk County › Norwood

Ellis Nursing Home (the)

135 Ellis Avenue, Norwood, MA 02062

CCN 225211 · For-profit, limited liability company · 191 certified beds

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Ellis Nursing Home (the), in Norwood, Massachusetts, is certified for 191 beds under for-profit, limited liability company ownership.

CMS gives it 5 of 5 stars overall, above the Massachusetts median of 3; the health inspection rating is 4, staffing 3 and quality measures 5.

Inspectors recorded 27 health deficiencies across the three most recent survey cycles (4, 7, 16 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 14.1 per 100 beds, fewer than the state median of 21.7.

CMS lists 1 penalty in the period covered: fines totalling $57K.

Reported nurse staffing is 3.9 hours per resident per day (0.6 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 42.0%.

27health deficiencies, 3 survey cycles1 at actual harm or worse
$57Kfines listed by CMS1 penalty in period
3.9nurse hours per resident per daystate median 3.7
74%occupancy (residents ÷ beds)141 residents a day

Compared with county, state and nation

MeasureThis facilityNorfolk Co. medianMassachusetts medianUS average
Overall star rating5333.0
Health citations, 3 cycles27292728.7
Citations per 100 beds14.122.621.726.8
Total nurse hours per resident day3.93.83.73.9
RN hours per resident day0.60.60.60.7
Nursing staff turnover42.0%31.4%37.7%45.8%
Fines listed$57,158$0$0—

County and state figures are medians across facilities (33 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)4
Cycle 27
Cycle 316

Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 14 May 2026, 29 Apr 2025.

Severity mix: G ×1 D ×19 E ×6 B ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
14 May 2026F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.EStandard survey9 Jun 2026
14 May 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey9 Jun 2026
15 Jan 2026F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DComplaint investigation10 Dec 2025
2 Sep 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation2 Oct 2025
20 May 2025F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DComplaint investigation9 May 2025
20 May 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation13 Jun 2025
29 Apr 2025F0880Provide and implement an infection prevention and control program.EStandard survey6 Jun 2025
29 Apr 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey6 Jun 2025
29 Apr 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey6 Jun 2025
29 Apr 2025F0840Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.DStandard survey6 Jun 2025
29 Apr 2025F0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.BStandard survey6 Jun 2025
22 Apr 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.GStandard survey21 May 2024
22 Apr 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey21 May 2024
22 Apr 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey21 May 2024
22 Apr 2024F0880Provide and implement an infection prevention and control program.EStandard survey21 May 2024
22 Apr 2024F0881Implement a program that monitors antibiotic use.EStandard survey21 May 2024
22 Apr 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey21 May 2024
22 Apr 2024F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DStandard survey29 May 2024
22 Apr 2024F0641Ensure each resident receives an accurate assessment.DStandard survey21 May 2024
22 Apr 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey21 May 2024
22 Apr 2024F0685Assist a resident in gaining access to vision and hearing services.DStandard survey21 May 2024
22 Apr 2024F0712Ensure that the resident and his/her doctor meet face-to-face at all required visits.DStandard survey21 May 2024
22 Apr 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey21 May 2024
22 Apr 2024F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey21 May 2024
22 Apr 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey21 May 2024
19 Oct 2023F0880Provide and implement an infection prevention and control program.DInfection control inspection4 Nov 2023
16 Aug 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation28 Sep 2023

Penalties

DateTypeAmountDetail
22 Apr 2024Fine$57,158

Staffing

Total nursing3.85 h
Nurse aides2.24 h
LPN1.02 h
RN0.6 h
Weekend total3.52 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 42.0%, RNs 73.3%; — administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityMassachusetts medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay15.4%15.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.5%0.6%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.5%1.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.1%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay10.3%14.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.4%3.8%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay11.3%19.6%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Ellis Nursing Home Inc.

OrganisationRole in the CMS recordInterestSince
A. Franchi Contractors, Inc.Operational/managerial controlNOT APPLICABLE02/16/1988

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Norfolk County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Alliance Health At BraintreeBraintree10155444.0—25 Jul 2024
Copley At Stoughton Nursing Care CenterStoughton1235352217.9—14 Jan 2026
Dwyer HomeWeymouth5055448.0—12 Dec 2023
John Scott House Nursing & Rehabilitation CenterBraintree1385442417.4—15 Jan 2026
Newbridge On the Charles Skilled Nursing FacilityDedham4855412.1—13 May 2026
South Cove Manor Nursing & Rehabilitation CenterQuincy1415541611.3—31 Jul 2024
Thomas Upham HouseMedfield425451126.2—20 Nov 2025
Adviniacare Newton WellesleyWellesley1104324339.1$132K31 Dec 2025

All 33 facilities in Norfolk County

Questions and answers

How many deficiencies has Ellis Nursing Home (the) been cited for?

27 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.

Has Ellis Nursing Home (the) been fined?

Yes. CMS lists fines totalling $57K in the period covered.

How does staffing at Ellis Nursing Home (the) compare?

Reported total nurse staffing is 3.9 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.

Who operates Ellis Nursing Home (the)?

Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include A. Franchi Contractors, Inc.. Individual owners and managers are not listed on this site.

When was Ellis Nursing Home (the) last inspected?

The most recent survey or investigation in the CMS record is dated 14 May 2026; the most recent standard health survey was 14 May 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.