Spring River Rehabilitation and Care CenterCMS ratings, inspections and fines
- Address
- 3200 Mission Arch Drive, Roswell, NM 88201
- CCN
- 325044
- Ownership type
- For-profit, limited liability company
- Certified beds
- 120
- Chain
- None in the CMS record
- Residents per day
- 98
- CMS flags
- Special Focus Facility candidate
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Spring River Rehabilitation and Care Center an overall rating of 1 of 5 stars. The last standard survey was on 6 Apr 2026. The latest survey cycle has 32 health citations. The median for nursing homes in New Mexico is 17. CMS lists 2 fines with a total of $111,643 for this home in its penalties file. CMS also lists 1 payment denial.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in New Mexico (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Chaves County median | New Mexico median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 1.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 1.0 | 2.0 | 2.8 |
| Staffing rating | 1 | 2.0 | 3.0 | 2.9 |
| Quality measure rating | 2 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 3 homes in the county, 68 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | New Mexico median |
|---|---|---|---|
| Cycle 1 (latest) | 6 Apr 2026 | 32 | 17 |
| Cycle 2 | 12 Dec 2024 | 33 | 14 |
| Cycle 3 | No date | 15 | 15 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | L0 | |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 |
Survey cycle 1 (latest): 32 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 19 May 2026 | F0637 | Assess the resident when there is a significant change in condition | D | Complaint investigation | 28 Jun 2026 |
| 19 May 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 28 Jun 2026 |
| 19 May 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | K | Complaint investigation | 28 Jun 2026 |
| 19 May 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 28 Jun 2026 |
| 6 Apr 2026 | F0555 | Honor the resident's right to choose his or her attending physician. | D | Complaint investigation | 16 Jun 2026 |
| 6 Apr 2026 | F0559 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | Complaint investigation | 16 Jun 2026 |
| 6 Apr 2026 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 16 Jun 2026 |
| 6 Apr 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 16 Jun 2026 |
| 6 Apr 2026 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 16 Jun 2026 |
| 6 Apr 2026 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 17 Jun 2026 |
| 6 Apr 2026 | F0732 | Post nurse staffing information every day. | C | Standard survey | 17 Jun 2026 |
| 6 Apr 2026 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | C | Standard survey | 17 Jun 2026 |
| 6 Apr 2026 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 17 Jun 2026 |
| 6 Apr 2026 | F0810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Standard survey | 17 Jun 2026 |
| 6 Apr 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 28 Jun 2026 |
| 6 Apr 2026 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Standard survey | 17 Jun 2026 |
| 4 Feb 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 15 Mar 2026 |
| 4 Feb 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 15 Mar 2026 |
| 4 Feb 2026 | F0610 | Respond appropriately to all alleged violations. | E | Complaint investigation | 15 Mar 2026 |
| 4 Feb 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 20 Mar 2026 |
| 4 Feb 2026 | F0687 | Provide appropriate foot care. | D | Complaint investigation | 25 Mar 2026 |
| 4 Feb 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 20 Mar 2026 |
| 4 Feb 2026 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Complaint investigation | 15 Mar 2026 |
| 4 Feb 2026 | F0732 | Post nurse staffing information every day. | D | Complaint investigation | 17 Jun 2026 |
| 4 Feb 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 15 Mar 2026 |
| 4 Feb 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 20 Mar 2026 |
| 4 Feb 2026 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | F | Complaint investigation | 20 Mar 2026 |
| 4 Feb 2026 | F0837 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. | F | Complaint investigation | 15 Mar 2026 |
| 4 Feb 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 20 Mar 2026 |
| 4 Feb 2026 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Complaint investigation | 17 Jun 2026 |
| 6 Aug 2025 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint investigation | 2 Sep 2025 |
| 6 Aug 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Complaint investigation | 2 Sep 2025 |
Survey cycle 2: 33 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 7 Feb 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 19 Feb 2025 |
| 7 Feb 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 19 Feb 2025 |
| 7 Feb 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 19 Feb 2025 |
| 12 Dec 2024 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Standard survey | 5 Feb 2025 |
| 12 Dec 2024 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 5 Feb 2025 |
| 12 Dec 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 5 Feb 2025 |
| 12 Dec 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 5 Feb 2025 |
| 12 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 5 Feb 2025 |
| 12 Dec 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 5 Feb 2025 |
| 12 Dec 2024 | F0732 | Post nurse staffing information every day. | C | Standard survey | 5 Feb 2025 |
| 12 Dec 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | F | Standard survey | 5 Feb 2025 |
| 12 Dec 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 5 Feb 2025 |
| 12 Dec 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 5 Feb 2025 |
| 12 Dec 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 5 Feb 2025 |
| 12 Dec 2024 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | Standard survey | 5 Feb 2025 |
| 12 Dec 2024 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Standard survey | 5 Feb 2025 |
| 12 Dec 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 5 Feb 2025 |
| 12 Dec 2024 | F0881 | Implement a program that monitors antibiotic use. | F | Standard survey | 5 Feb 2025 |
| 12 Dec 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 5 Feb 2025 |
| 12 Dec 2024 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Standard survey | 5 Feb 2025 |
| 15 Nov 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 5 Feb 2025 |
| 15 Nov 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 5 Feb 2025 |
| 15 Nov 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | 5 Feb 2025 |
| 15 Nov 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | G | Complaint investigation | 5 Feb 2025 |
| 6 Sep 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 19 Nov 2024 |
| 6 Sep 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 19 Nov 2024 |
| 6 Sep 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 19 Nov 2024 |
| 6 Sep 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Complaint investigation | 19 Nov 2024 |
| 6 Sep 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 19 Nov 2024 |
| 6 Sep 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 19 Nov 2024 |
| 6 Sep 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | Complaint investigation | 19 Nov 2024 |
| 6 Sep 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 19 Nov 2024 |
| 6 Sep 2024 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E | Complaint investigation | 19 Nov 2024 |
Survey cycle 3: 15 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 9 Feb 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 19 Mar 2024 |
| 9 Feb 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 19 Mar 2024 |
| 9 Feb 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 19 Mar 2024 |
| 9 Feb 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 19 Mar 2024 |
| 9 Feb 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 19 Mar 2024 |
| 9 Feb 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 19 Mar 2024 |
| 9 Feb 2024 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 19 Mar 2024 |
| 9 Feb 2024 | F0685 | Assist a resident in gaining access to vision and hearing services. | E | Standard survey | 19 Mar 2024 |
| 9 Feb 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 5 Dec 2023 |
| 9 Feb 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 19 Mar 2024 |
| 9 Feb 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 19 Mar 2024 |
| 9 Feb 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 19 Mar 2024 |
| 9 Feb 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | Standard survey | 19 Mar 2024 |
| 9 Feb 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 19 Mar 2024 |
| 21 Dec 2023 | F0567 | Honor the resident's right to manage his or her financial affairs. | D | Complaint investigation | 13 Feb 2024 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 4 Feb 2026 | Fine | $77,245 | |
| 4 Feb 2026 | Payment denial | 55 | |
| 15 Nov 2024 | Fine | $34,398 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | New Mexico median | New Mexico average (CMS) |
|---|---|---|---|
| All nurse staff | 2.95 | 3.40 | 3.53 |
| Registered nurses (RN) | 0.40 | 0.60 | 0.63 |
| Licensed practical nurses (LPN) | 0.52 | 0.70 | |
| Nurse aides | 2.03 | 2.21 | |
| All nurse staff, weekends | 2.55 | 3.00 | 3.10 |
- Nurse staff turnover in a year
- 60.5%
- Nurse staff turnover, New Mexico median
- 52.9%
- RN turnover in a year
- 58.3%
- Administrators who left in a year
- 3
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | New Mexico median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 22.6% | 10.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.1% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.3% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.4% | 3.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 4.2% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 24.8% | 10.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.1% | 4.5% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 20.0% | 13.5% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- Legal Business Name Not Available
The CMS ownership record of this home lists no organisation.
The site shows organisations only. It does not show the names of persons.
Other homes in Chaves County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Casa Maria Healthcare | Roswell | 1 of 5 | 19 | $99,368 | 18 Dec 2025 | |
| Sunset Villa Healthcare | Roswell | 3 of 5 | 11 | $80,968 | 23 Apr 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Spring River Rehabilitation and Care Center (CCN 325044). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/spring-river-rehabilitation-and-care-center-roswell-nm-325044/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Spring River Rehabilitation and Care Center last inspected?
- The latest inspection with a citation in the CMS record was on 19 May 2026. It was a complaint investigation. It gave 4 citations. The standard survey before the last one was on 12 Dec 2024.
- Who operates Spring River Rehabilitation and Care Center?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists no chain for the home. The CMS ownership file names no organisation for this home. This site does not show the names of persons.
- What does the Special Focus status mean for Spring River Rehabilitation and Care Center?
- CMS lists the home as a Special Focus Facility candidate. The state selects its next Special Focus Facility from the candidates. CMS lists 1 home in New Mexico as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.