Massachusetts › Worcester County › Worcester
St Francis Rehabilitation & Nursing Center
101 Plantation Street, Worcester, MA 01604
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 137 beds, St Francis Rehabilitation & Nursing Center serves Worcester in Worcester County, Massachusetts and has taken Medicare and Medicaid residents since 1990.
CMS gives it 4 of 5 stars overall, above the Massachusetts median of 3; the health inspection rating is 3, staffing 3 and quality measures 5.
Inspectors recorded 23 health deficiencies across the three most recent survey cycles (3, 7, 13 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 16.8 per 100 beds, fewer than the state median of 21.7.
CMS lists 2 penalties in the period covered: fines totalling $19K.
Reported nurse staffing is 4.0 hours per resident per day (0.8 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 41.1%.
Compared with county, state and nation
| Measure | This facility | Worcester Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 23 | 27 | 27 | 28.7 |
| Citations per 100 beds | 16.8 | 20.7 | 21.7 | 26.8 |
| Total nurse hours per resident day | 4.0 | 3.7 | 3.7 | 3.9 |
| RN hours per resident day | 0.8 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 41.1% | 38.6% | 37.7% | 45.8% |
| Fines listed | $19,175 | $0 | $0 | — |
County and state figures are medians across facilities (50 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Nov 2025, 6 Aug 2024.
Severity mix: G ×4 D ×14 E ×5
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 24 Nov 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 12 Dec 2025 |
| 24 Nov 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 12 Dec 2025 |
| 5 Aug 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 22 Aug 2025 |
| 6 Aug 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 24 Aug 2024 |
| 6 Aug 2024 | F0572 | Give residents a notice of rights, rules, services and charges. | D | Standard survey | 24 Aug 2024 |
| 6 Aug 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 24 Aug 2024 |
| 6 Aug 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 24 Aug 2024 |
| 6 Aug 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 24 Aug 2024 |
| 6 Aug 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 24 Aug 2024 |
| 6 Aug 2024 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Standard survey | 24 Aug 2024 |
| 25 Apr 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 10 Apr 2024 |
| 12 Sep 2023 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | G | Complaint investigation | 25 Sep 2023 |
| 12 Sep 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | Complaint investigation | 25 Sep 2023 |
| 12 Sep 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | G | Complaint investigation | 25 Sep 2023 |
| 12 Sep 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 25 Sep 2023 |
| 11 Apr 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Standard survey | 1 May 2023 |
| 11 Apr 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 1 May 2023 |
| 11 Apr 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 11 May 2023 |
| 11 Apr 2023 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 1 May 2023 |
| 11 Apr 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 1 May 2023 |
| 11 Apr 2023 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 1 May 2023 |
| 11 Apr 2023 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 1 May 2023 |
| 11 Apr 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 1 May 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 25 Apr 2024 | Fine | $10,527 | |
| 12 Sep 2023 | Fine | $8,648 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 41.1%, RNs 26.3%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 7.6% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.2% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.1% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.1% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 8.0% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.5% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.5% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Bentley Saint Francis, Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Bentley Health Group LLC | 5% or greater direct ownership interest | 100% | 09/19/2008 |
| Wellington Healthcare LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 01/20/2013 |
| Bentley Health Group LLC | Adp of the snf | NOT APPLICABLE | 12/10/2024 |
| Landmark Health Solutions, LLC | Adp of the snf | NOT APPLICABLE | 12/10/2024 |
| Wellington Healthcare LLC | Adp of the snf | NOT APPLICABLE | 12/10/2024 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Worcester County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Beaumont Rehab & Skilled Nursing Ctr - Northboro | Northborough | 96 | 5 | 4 | 3 | 16 | 16.7 | — | 23 Jun 2025 |
| Holy Trinity Eastern Orthodox N & R Center | Worcester | 113 | 5 | 5 | 4 | 9 | 8.0 | — | 6 Jan 2026 |
| Lutheran Rehabilitation and Skilled Care Center | Worcester | 150 | 5 | 5 | 4 | 0 | 0.0 | — | — |
| Lydia Taft House | Uxbridge | 53 | 5 | 5 | 5 | 7 | 13.2 | — | 3 May 2023 |
| Quaboag Rehabilitation & Skilled Care Facility | West Brookfield | 166 | 5 | 5 | 4 | 8 | 4.8 | — | 5 Nov 2024 |
| River Terrace Rehabilitation and Healthcare Ctr | Lancaster | 82 | 5 | 5 | 2 | 2 | 2.4 | $9K | 5 May 2025 |
| West Side House LTC Facility | Worcester | 91 | 5 | 5 | 4 | 13 | 14.3 | — | 30 Dec 2024 |
| Whittier Westborough Transitional Care Unit | Westborough | 19 | 5 | 4 | 5 | 6 | 31.6 | — | 2 May 2025 |
All 50 facilities in Worcester County
Questions and answers
How many deficiencies has St Francis Rehabilitation & Nursing Center been cited for?
23 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has St Francis Rehabilitation & Nursing Center been fined?
Yes. CMS lists fines totalling $19K in the period covered.
How does staffing at St Francis Rehabilitation & Nursing Center compare?
Reported total nurse staffing is 4.0 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates St Francis Rehabilitation & Nursing Center?
Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Bentley Health Group LLC and Wellington Healthcare LLC. Individual owners and managers are not listed on this site.
When was St Francis Rehabilitation & Nursing Center last inspected?
The most recent survey or investigation in the CMS record is dated 24 Nov 2025; the most recent standard health survey was 24 Nov 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.