Worcester Rehabilitation & Health Care CenterCMS ratings, inspections and fines
- Address
- 119 Providence Street, Worcester, MA 01604
- CCN
- 225199
- Ownership type
- For-profit, partnership
- Certified beds
- 160
- Residents per day
- 131
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Worcester Rehabilitation & Health Care Center an overall rating of 1 of 5 stars. The last standard survey was on 20 May 2025. The latest survey cycle has 10 health citations. The median for nursing homes in Massachusetts is 6. CMS lists 2 fines with a total of $71,392 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in Massachusetts (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Worcester County median | Massachusetts median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 3 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 50 homes in the county, 341 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Massachusetts median |
|---|---|---|---|
| Cycle 1 (latest) | 20 May 2025 | 10 | 6 |
| Cycle 2 | 19 Mar 2024 | 22 | 8 |
| Cycle 3 | No date | 20 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 |
Survey cycle 1 (latest): 10 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 21 Oct 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 1 Oct 2025 |
| 20 May 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 30 Jun 2025 |
| 20 May 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 30 Jun 2025 |
| 20 May 2025 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 30 Jun 2025 |
| 20 May 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 30 Jun 2025 |
| 20 May 2025 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 30 Jun 2025 |
| 20 May 2025 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 30 Jun 2025 |
| 20 May 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 30 Jun 2025 |
| 20 May 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 30 Jun 2025 |
| 20 May 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 30 Jun 2025 |
Survey cycle 2: 22 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 2 Oct 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | F | Complaint investigation | 9 Nov 2024 |
| 2 Oct 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Complaint investigation | 9 Nov 2024 |
| 2 Oct 2024 | F0687 | Provide appropriate foot care. | D | Complaint investigation | 9 Nov 2024 |
| 2 Oct 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 9 Nov 2024 |
| 2 Oct 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 9 Nov 2024 |
| 2 Oct 2024 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Complaint investigation | 9 Nov 2024 |
| 2 Oct 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | F | Complaint investigation | 9 Nov 2024 |
| 2 Oct 2024 | F0924 | Put firmly secured handrails on each side of hallways. | D | Complaint investigation | 9 Nov 2024 |
| 2 Oct 2024 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Complaint investigation | 9 Nov 2024 |
| 19 Mar 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 30 Apr 2024 |
| 19 Mar 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 30 Apr 2024 |
| 19 Mar 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 30 Apr 2024 |
| 19 Mar 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 30 Apr 2024 |
| 19 Mar 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 30 Apr 2024 |
| 19 Mar 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 30 Apr 2024 |
| 19 Mar 2024 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 30 Apr 2024 |
| 19 Mar 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 30 Apr 2024 |
| 19 Mar 2024 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 30 Apr 2024 |
| 19 Mar 2024 | F0710 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. | D | Standard survey | 30 Apr 2024 |
| 19 Mar 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 30 Apr 2024 |
| 19 Mar 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 30 Apr 2024 |
| 19 Mar 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Standard survey | 30 Apr 2024 |
Survey cycle 3: 20 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 15 May 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 13 Jun 2024 |
| 15 May 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 13 Jun 2024 |
| 15 May 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 13 Jun 2024 |
| 9 Jan 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 17 Jan 2024 |
| 9 Jan 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 18 Jan 2024 |
| 27 Sep 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 2 Oct 2023 |
| 27 Sep 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 25 Sep 2023 |
| 27 Sep 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 30 Sep 2023 |
| 22 Sep 2022 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Standard survey | 29 Oct 2022 |
| 22 Sep 2022 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 29 Oct 2022 |
| 22 Sep 2022 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | C | Standard survey | 29 Oct 2022 |
| 22 Sep 2022 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | C | Standard survey | 29 Oct 2022 |
| 22 Sep 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 29 Oct 2022 |
| 22 Sep 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 29 Oct 2022 |
| 22 Sep 2022 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 29 Oct 2022 |
| 22 Sep 2022 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 29 Oct 2022 |
| 22 Sep 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 29 Oct 2022 |
| 22 Sep 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 29 Oct 2022 |
| 22 Sep 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 29 Oct 2022 |
| 22 Sep 2022 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 29 Oct 2022 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 2 Oct 2024 | Fine | $59,511 | |
| 27 Sep 2023 | Fine | $11,881 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Massachusetts median | Massachusetts average (CMS) |
|---|---|---|---|
| All nurse staff | 3.28 | 3.70 | 3.86 |
| Registered nurses (RN) | 0.48 | 0.60 | 0.65 |
| Licensed practical nurses (LPN) | 0.81 | 0.95 | |
| Nurse aides | 1.99 | 2.26 | |
| All nurse staff, weekends | 2.92 | 3.30 | 3.48 |
- Nurse staff turnover in a year
- 23.5%
- Nurse staff turnover, Massachusetts median
- 37.7%
- RN turnover in a year
- 46.7%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.5% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.2% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.5% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.8% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.7% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 18.5% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.7% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 34.1% | 19.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, partnership
- Legal business name
- Worcester Ma SNF LLC
- Chain
- Athena Healthcare Systems (22 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Athena Health Care Systems Ma R LLC | 5% or greater direct ownership interest | 100% | 1 Sep 2012 |
| Athena Health Care Associates, Inc. | Operational/managerial control | 1 Sep 2012 |
The site shows organisations only. It does not show the names of persons.
Other homes in Worcester County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Vantage at Worcester LLC | Worcester | 1 of 5 | 12 | $122,646 | 14 Jan 2026 | |
| Blaire House of Worcester | Worcester | 3 of 5 | 7 | $13,095 | 29 Aug 2025 | |
| St Francis Rehabilitation & Nursing Center | Worcester | 4 of 5 | 3 | $19,175 | 24 Nov 2025 | |
| St Mary Health Care Center | Worcester | 2 of 5 | 9 | $8,788 | 14 Apr 2026 | |
| West Side House LTC Facility | Worcester | 5 of 5 | 0 | $0 | 30 Mar 2026 | |
| Lutheran Rehabilitation and Skilled Care Center | Worcester | 5 of 5 | 0 | $0 | 22 Dec 2025 | |
| Christopher House of Worcester | Worcester | 3 of 5 | 7 | $8,512 | 29 Aug 2025 | |
| Care One at Millbury | Millbury | 1 of 5 | 18 | $95,138 | 25 Apr 2025 | |
| Parsons Hill Rehabilitation & Health Care Center | Worcester | 2 of 5 | 13 | $0 | 25 Mar 2025 | |
| Hermitage Healthcare (the) | Worcester | 2 of 5 | 12 | $0 | 20 Aug 2025 | |
| Notre Dame Long Term Care Center | Worcester | 4 of 5 | 3 | $0 | 8 May 2026 | |
| Holy Trinity Eastern Orthodox N & R Center | Worcester | 5 of 5 | 1 | $0 | 6 Jan 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Worcester Rehabilitation & Health Care Center (CCN 225199). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/worcester-rehabilitation-health-care-center-worcester-ma-225199/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Worcester Rehabilitation & Health Care Center last inspected?
- The latest inspection with a citation in the CMS record was on 21 Oct 2025. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 19 Mar 2024.
- Who operates Worcester Rehabilitation & Health Care Center?
- The CMS record gives the ownership type as for-profit, partnership. CMS lists the home in the chain Athena Healthcare Systems. The CMS ownership file names Athena Health Care Associates, Inc. for operational or managerial control. This site does not show the names of persons.
- Is Worcester Rehabilitation & Health Care Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in Massachusetts as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.