Elder Care Record

Texas › Bexar County › San Antonio

Stone Oak Care Center

505 Madison Oak Drive, San Antonio, TX 78258

CCN 675968 · For-profit, limited liability company · 152 certified beds · chain Touchstone Communities

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Stone Oak Care Center, in San Antonio, Texas, is certified for 152 beds under for-profit, limited liability company ownership and belongs to the Touchstone Communities chain.

CMS gives it 2 of 5 stars overall, below the Texas median of 3; the health inspection rating is 3, staffing 1 and quality measures 4.

Inspectors recorded 40 health deficiencies across the three most recent survey cycles (18, 11, 11 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 26.3 per 100 beds, about the same as the state median of 22.5.

CMS lists 1 penalty in the period covered: fines totalling $9K.

Reported nurse staffing is 2.9 hours per resident per day (0.2 RN), close to the Texas median of 3.3; nursing staff turnover is 59.8%.

40health deficiencies, 3 survey cycles1 at actual harm or worse
$9Kfines listed by CMS1 penalty in period
2.9nurse hours per resident per daystate median 3.3
82%occupancy (residents ÷ beds)125 residents a day

Compared with county, state and nation

MeasureThis facilityBexar Co. medianTexas medianUS average
Overall star rating2233.0
Health citations, 3 cycles40382528.7
Citations per 100 beds26.332.622.526.8
Total nurse hours per resident day2.93.33.33.9
RN hours per resident day0.20.40.40.7
Nursing staff turnover59.8%50.0%52.1%45.8%
Fines listed$9,087$15,616$16,801—

County and state figures are medians across facilities (62 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)18
Cycle 211
Cycle 311

Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Jul 2025, 21 Jun 2024.

Severity mix: J ×1 D ×32 E ×6 F ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
4 Jun 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation23 Jun 2026
3 Dec 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DComplaint investigation4 Dec 2025
3 Dec 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation4 Dec 2025
3 Dec 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation4 Dec 2025
3 Dec 2025F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DComplaint investigation4 Dec 2025
25 Nov 2025F0641Ensure each resident receives an accurate assessment.DComplaint investigation26 Nov 2025
20 Nov 2025F0610Respond appropriately to all alleged violations.DComplaint investigation21 Nov 2025
20 Nov 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation21 Nov 2025
20 Nov 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation21 Nov 2025
20 Nov 2025F0880Provide and implement an infection prevention and control program.DComplaint investigation21 Nov 2025
25 Jul 2025F0641Ensure each resident receives an accurate assessment.EStandard survey26 Jul 2025
25 Jul 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.EStandard survey26 Jul 2025
25 Jul 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey26 Jul 2025
25 Jul 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DStandard survey26 Jul 2025
25 Jul 2025F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.DStandard survey26 Jul 2025
25 Jul 2025F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey26 Jul 2025
25 Jul 2025F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard survey26 Jul 2025
25 Jul 2025F0880Provide and implement an infection prevention and control program.DStandard survey26 Jul 2025
27 Jun 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation27 Jun 2025
27 Jun 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation28 Jun 2025
27 Jun 2025F0610Respond appropriately to all alleged violations.DComplaint investigation28 Jun 2025
27 Jun 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation28 Jun 2025
21 Jun 2024F0641Ensure each resident receives an accurate assessment.DStandard survey22 Jun 2024
21 Jun 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey22 Jun 2024
21 Jun 2024F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey22 Jun 2024
21 Jun 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey22 Jun 2024
21 Jun 2024F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.DStandard survey22 Jun 2024
21 Jun 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey22 Jun 2024
21 Jun 2024F0880Provide and implement an infection prevention and control program.DStandard survey22 Jun 2024
22 Sep 2023F0790Provide routine and 24-hour emergency dental care for each resident.DComplaint investigation26 Sep 2023
28 Apr 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey29 Apr 2023
28 Apr 2023F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey29 Apr 2023
28 Apr 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EStandard survey29 Apr 2023
28 Apr 2023F0880Provide and implement an infection prevention and control program.EStandard survey29 Apr 2023
28 Apr 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey29 Apr 2023
28 Apr 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey29 Apr 2023
28 Apr 2023F0636Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.DStandard survey29 Apr 2023
28 Apr 2023F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey29 Apr 2023
28 Apr 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey29 Apr 2023
28 Apr 2023F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DStandard survey29 Apr 2023

Penalties

DateTypeAmountDetail
27 Jun 2025Fine$9,087

Staffing

Total nursing2.88 h
Nurse aides1.84 h
LPN0.81 h
RN0.23 h
Weekend total2.48 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 59.8%, RNs 69.2%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityTexas medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay10.4%14.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay5.4%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.8%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay4.2%12.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay1.7%3.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay5.9%8.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Bexar County Hospital District. Chain: Touchstone Communities (25 facilities).

OrganisationRole in the CMS recordInterestSince
Bexar County Hospital District5% or greater direct ownership interest100%03/01/2016
International Bank of Commerce5% or greater security interestNOT APPLICABLE04/16/2018
Touchstone Strategies Stone Oak LLCOperational/managerial controlNOT APPLICABLE03/01/2016
Aegis Therapies, Inc.Adp of the snfNOT APPLICABLE03/01/2016
Carvajal Pharmacy LTCAdp of the snfNOT APPLICABLE03/01/2016
Nutritious Lifestyles, Inc.Adp of the snfNOT APPLICABLE03/01/2016
Touchstone Communities IncAdp of the snfNOT APPLICABLE03/01/2016
Touchstone Realty - Stone Oak LLCAdp of the snfNOT APPLICABLE03/01/2016
Touchstone Strategies Stone Oak LLCAdp of the snfNOT APPLICABLE07/24/2025
Trident Health Services IncAdp of the snfNOT APPLICABLE03/01/2016

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Bexar County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Army Residence CommunitySan Antonio915541819.8—5 Jun 2025
Coronado At Stone OakSan Antonio1125432421.4—28 Jan 2026
Lakeside Nursing and Rehabilitation CenterSan Antonio1185422319.5$15K5 Jun 2026
The Mission At Blue Skies of Texas EastSan Antonio805442531.3$17K8 Aug 2025
Morningside ManorSan Antonio1474332617.7$5K11 Apr 2026
Pecan Valley Rehabilitation and HealthcareSan Antonio1244412520.2—29 Apr 2026
Remington Transitional Care of San AntonioSan Antonio604332338.3—15 Dec 2025
San Pedro ManorSan Antonio1504323020.0$24K30 Apr 2026

All 62 facilities in Bexar County

Questions and answers

How many deficiencies has Stone Oak Care Center been cited for?

40 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.

Has Stone Oak Care Center been fined?

Yes. CMS lists fines totalling $9K in the period covered.

How does staffing at Stone Oak Care Center compare?

Reported total nurse staffing is 2.9 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.

Who operates Stone Oak Care Center?

It is part of the Touchstone Communities chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Bexar County Hospital District and Touchstone Strategies Stone Oak LLC. Individual owners and managers are not listed on this site.

When was Stone Oak Care Center last inspected?

The most recent survey or investigation in the CMS record is dated 4 Jun 2026; the most recent standard health survey was 25 Jul 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.