Elder Care Record

Texas › Travis County › Austin

Heritage Park Rehabilitation and Skilled Nursing C

2806 Real St, Austin, TX 78722

CCN 455599 · Government, hospital district · 197 certified beds · chain Wellsential Health

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Heritage Park Rehabilitation and Skilled Nursing C, in Austin, Texas, is certified for 197 beds under government, hospital district ownership and belongs to the Wellsential Health chain.

CMS gives it 2 of 5 stars overall, below the Texas median of 3; the health inspection rating is 1, staffing 3 and quality measures 5.

Inspectors recorded 49 health deficiencies across the three most recent survey cycles (10, 28, 11 by cycle, most recent first), 5 of them at the actual-harm or immediate-jeopardy level. That is 24.9 per 100 beds, about the same as the state median of 22.5.

CMS lists 5 penalties in the period covered: fines totalling $56K.

Reported nurse staffing is 3.3 hours per resident per day (0.4 RN), close to the Texas median of 3.3; nursing staff turnover is 33.6%.

49health deficiencies, 3 survey cycles5 at actual harm or worse
$56Kfines listed by CMS5 penalties in period
3.3nurse hours per resident per daystate median 3.3
91%occupancy (residents ÷ beds)179 residents a day

Compared with county, state and nation

MeasureThis facilityTravis Co. medianTexas medianUS average
Overall star rating2333.0
Health citations, 3 cycles49282528.7
Citations per 100 beds24.923.322.526.8
Total nurse hours per resident day3.33.23.33.9
RN hours per resident day0.40.40.40.7
Nursing staff turnover33.6%43.6%52.1%45.8%
Fines listed$56,007$42,726$16,801—

County and state figures are medians across facilities (28 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)10
Cycle 228
Cycle 311

Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 20 Feb 2026, 14 Nov 2024.

Severity mix: J ×3 G ×2 D ×25 E ×15 F ×4

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
20 Feb 2026F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey6 Mar 2026
20 Feb 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey6 Mar 2026
20 Feb 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey6 Mar 2026
20 Feb 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey6 Mar 2026
20 Feb 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey6 Mar 2026
20 Feb 2026F0880Provide and implement an infection prevention and control program.DStandard survey6 Mar 2026
14 Oct 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation15 Oct 2025
7 Aug 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.FComplaint investigation8 Aug 2025
7 Aug 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation8 Aug 2025
7 Aug 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation8 Aug 2025
15 Jul 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation16 Jul 2025
2 Feb 2025F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EComplaint investigation10 Feb 2025
14 Nov 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey8 Dec 2024
14 Nov 2024F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.FStandard survey8 Dec 2024
14 Nov 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey8 Dec 2024
14 Nov 2024F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.EStandard survey8 Dec 2024
14 Nov 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey8 Dec 2024
14 Nov 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey8 Dec 2024
14 Nov 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey8 Dec 2024
14 Nov 2024F0679Provide activities to meet all resident's needs.EStandard survey8 Dec 2024
14 Nov 2024F0880Provide and implement an infection prevention and control program.EStandard survey8 Dec 2024
14 Nov 2024F0912Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.EStandard survey8 Dec 2024
14 Nov 2024F0583Keep residents' personal and medical records private and confidential.DStandard survey8 Dec 2024
14 Nov 2024F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey8 Dec 2024
14 Nov 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey8 Dec 2024
14 Nov 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey8 Dec 2024
14 Nov 2024F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey8 Dec 2024
14 Nov 2024F0759Ensure medication error rates are not 5 percent or greater.DStandard survey8 Dec 2024
14 Nov 2024F0760Ensure that residents are free from significant medication errors.DStandard survey8 Dec 2024
14 Nov 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey8 Dec 2024
14 Nov 2024F0778Help the resident make transportation arrangements to and from radiology services.DStandard survey8 Dec 2024
14 Nov 2024F0790Provide routine and 24-hour emergency dental care for each resident.DStandard survey8 Dec 2024
14 Nov 2024F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.DStandard survey8 Dec 2024
14 Nov 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey8 Dec 2024
8 Nov 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation9 Nov 2024
8 Nov 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation9 Nov 2024
6 Aug 2024F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.FComplaint investigation8 Aug 2024
6 Aug 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EComplaint investigation8 Aug 2024
17 Jul 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation19 Jul 2024
17 Jul 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation19 Jul 2024
27 Mar 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation15 Feb 2024
31 Oct 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation1 Nov 2023
20 Sep 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey23 Oct 2023
20 Sep 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey23 Oct 2023
20 Sep 2023F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EStandard survey23 Oct 2023
20 Sep 2023F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey23 Oct 2023
20 Sep 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DStandard survey23 Oct 2023
20 Sep 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey23 Oct 2023
20 Sep 2023F0790Provide routine and 24-hour emergency dental care for each resident.DStandard survey23 Oct 2023

Penalties

DateTypeAmountDetail
14 Oct 2025Fine$14,725
15 Jul 2025Fine$9,246
8 Nov 2024Fine$11,749
27 Mar 2024Fine$12,844
31 Oct 2023Fine$7,443

Staffing

Total nursing3.34 h
Nurse aides2.21 h
LPN0.69 h
RN0.45 h
Weekend total2.86 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 33.6%, RNs 18.8%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityTexas medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay12.9%14.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.1%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.5%0.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.3%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay5.2%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay11.3%12.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.7%3.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay14.2%8.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: government, hospital district. Legal business name: Val Verde County Hospital District. Chain: Wellsential Health (67 facilities).

OrganisationRole in the CMS recordInterestSince
Val Verde County Hospital District5% or greater direct ownership interest100%04/01/2022
Regency Ihs of Heritage Park, LLCDirect ownership interestNOT APPLICABLE04/01/2022
Csv Rhea Management Holdco, LLCIndirect ownership interestNOT APPLICABLE04/01/2022
Dwd Tx Holdings LLCIndirect ownership interestNOT APPLICABLE04/01/2022
Jack and Nancy Dwyer Workforce Development Center IncIndirect ownership interestNOT APPLICABLE04/01/2022
Reg Hg Opco 1, LLCIndirect ownership interestNOT APPLICABLE04/01/2022
Reg Hg Opco LLCIndirect ownership interestNOT APPLICABLE04/01/2022
Reg Operator Holdco LLCIndirect ownership interestNOT APPLICABLE04/01/2022
Regency Integrated Health Services LLCIndirect ownership interestNOT APPLICABLE04/01/2022
Regency Texas Holdings LLCIndirect ownership interestNOT APPLICABLE04/01/2022
Regency Ihs of Heritage Park, LLCOperational/managerial controlNOT APPLICABLE04/01/2022
Regency Integrated Health Services LLCOperational/managerial controlNOT APPLICABLE04/01/2022
Val Verde County Hospital DistrictOperational/managerial controlNOT APPLICABLE04/01/2022
2806 Real Street LLCAdp of the snfNOT APPLICABLE04/01/2022
Regency Ihs Clinical Consulting, LLCAdp of the snfNOT APPLICABLE04/01/2022
Regency Ihs Master Tenant LLCAdp of the snfNOT APPLICABLE04/01/2022
Regency Ihs of Heritage Park, LLCAdp of the snfNOT APPLICABLE04/28/2025
Regency Ihs Rehab LLCAdp of the snfNOT APPLICABLE04/01/2022
Regency Integrated Health Services LLCAdp of the snfNOT APPLICABLE04/28/2025
Val Verde County Hospital DistrictAdp of the snfNOT APPLICABLE04/01/2022

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Travis County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Longhorn VillageAustin60555711.7—6 Mar 2025
Pflugerville Nursing and Rehabilitation CenterPflugerville1205422823.3—2 Jul 2026
Querencia At Barton CreekAustin42545819.0$14K18 Dec 2025
The Arbour At Westminster ManorAustin9054488.9$29K3 Dec 2025
Gracy Woods II Living CenterAustin1104421614.5—20 Mar 2025
Marbridge VillaManchaca924441415.2$46K29 May 2025
Avir At Park BendAustin1243322822.6$23K29 Apr 2026
Barton Valley Rehabilitation and Healthcare CenterAustin1263322318.3—16 Apr 2026

All 28 facilities in Travis County

Questions and answers

How many deficiencies has Heritage Park Rehabilitation and Skilled Nursing C been cited for?

49 health deficiencies across the three most recent survey cycles, 5 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.

Has Heritage Park Rehabilitation and Skilled Nursing C been fined?

Yes. CMS lists fines totalling $56K in the period covered.

How does staffing at Heritage Park Rehabilitation and Skilled Nursing C compare?

Reported total nurse staffing is 3.3 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.

Who operates Heritage Park Rehabilitation and Skilled Nursing C?

It is part of the Wellsential Health chain. Ownership type is government, hospital district. Organisations in the CMS ownership record include Val Verde County Hospital District, Regency Ihs of Heritage Park, LLC and Csv Rhea Management Holdco, LLC. Individual owners and managers are not listed on this site.

When was Heritage Park Rehabilitation and Skilled Nursing C last inspected?

The most recent survey or investigation in the CMS record is dated 20 Feb 2026; the most recent standard health survey was 20 Feb 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.