Rhode Island › Providence County › Woonsocket
The Friendly Home
303 Rhodes Avenue, Woonsocket, RI 02895
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
The Friendly Home is a For-profit, limited liability company nursing home in Woonsocket, Rhode Island, certified for 126 beds and caring for about 111 residents a day.
CMS gives it 1 of 5 stars overall, below the Rhode Island median of 3; the health inspection rating is 1, staffing 3 and quality measures 2.
Inspectors recorded 38 health deficiencies across the three most recent survey cycles (13, 13, 12 by cycle, most recent first), 6 of them at the actual-harm or immediate-jeopardy level. That is 30.2 per 100 beds, about the same as the state median of 24.8.
CMS lists 4 penalties in the period covered: fines totalling $108K.
Reported nurse staffing is 3.7 hours per resident per day (0.5 RN), close to the Rhode Island median of 3.6; nursing staff turnover is 51.9%.
Compared with county, state and nation
| Measure | This facility | Providence Co. median | Rhode Island median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 38 | 27 | 25 | 28.7 |
| Citations per 100 beds | 30.2 | 25.5 | 24.8 | 26.8 |
| Total nurse hours per resident day | 3.7 | 3.7 | 3.6 | 3.9 |
| RN hours per resident day | 0.5 | 0.7 | 0.7 | 0.7 |
| Nursing staff turnover | 51.9% | 36.5% | 39.3% | 45.8% |
| Fines listed | $107,709 | $40,295 | $22,205 | — |
County and state figures are medians across facilities (41 in the county, 72 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Rhode Island average per facility for the same cycle, as published by CMS. Standard health survey dates: 19 Dec 2025, 4 Oct 2024.
Severity mix: J ×4 G ×2 D ×13 E ×14 F ×4 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 19 Dec 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | G | Standard survey | 18 Jan 2026 |
| 19 Dec 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 18 Jan 2026 |
| 19 Dec 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 18 Jan 2026 |
| 19 Dec 2025 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | E | Standard survey | 18 Jan 2026 |
| 19 Dec 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 18 Jan 2026 |
| 19 Dec 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 18 Jan 2026 |
| 19 Dec 2025 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 18 Jan 2026 |
| 19 Dec 2025 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | E | Standard survey | 18 Jan 2026 |
| 19 Dec 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 18 Jan 2026 |
| 19 Dec 2025 | F0881 | Implement a program that monitors antibiotic use. | E | Standard survey | 18 Jan 2026 |
| 19 Dec 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 18 Jan 2026 |
| 19 Dec 2025 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 18 Jan 2026 |
| 6 Aug 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 22 Aug 2025 |
| 22 May 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 21 Jun 2025 |
| 31 Mar 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 15 Apr 2025 |
| 30 Dec 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 29 Jan 2025 |
| 30 Dec 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 29 Jan 2025 |
| 4 Oct 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F | Standard survey | 3 Nov 2024 |
| 4 Oct 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 3 Nov 2024 |
| 4 Oct 2024 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Standard survey | 3 Nov 2024 |
| 4 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 3 Nov 2024 |
| 4 Oct 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 3 Nov 2024 |
| 4 Oct 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 3 Nov 2024 |
| 4 Oct 2024 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 3 Nov 2024 |
| 4 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 3 Nov 2024 |
| 22 Aug 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 20 Sep 2024 |
| 11 Dec 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 27 Dec 2023 |
| 11 Dec 2023 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | J | Complaint investigation | 27 Dec 2023 |
| 11 Dec 2023 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Complaint investigation | 27 Dec 2023 |
| 11 Dec 2023 | F0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | B | Complaint investigation | 27 Dec 2023 |
| 30 Oct 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Standard survey | 28 Nov 2023 |
| 30 Oct 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | G | Standard survey | 28 Nov 2023 |
| 30 Oct 2023 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Standard survey | 28 Nov 2023 |
| 30 Oct 2023 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | E | Standard survey | 28 Nov 2023 |
| 30 Oct 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 28 Nov 2023 |
| 30 Oct 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 28 Nov 2023 |
| 30 Oct 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 28 Nov 2023 |
| 30 Oct 2023 | F0777 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. | D | Standard survey | 28 Nov 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 19 Dec 2025 | Fine | $65,340 | |
| 30 Oct 2023 | Fine | $15,593 | |
| 30 Oct 2023 | Fine | $15,593 | |
| 30 Oct 2023 | Fine | $11,183 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Rhode Island average. Turnover: nursing staff 51.9%, RNs 30.8%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Rhode Island median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 21.4% | 19.7% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.6% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.1% | 2.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.4% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 3.5% | 1.6% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 19.0% | 16.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.6% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 26.0% | 22.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Friendly Eden Operations Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Optimumbank | 5% or greater mortgage interest | NOT APPLICABLE | 01/31/2024 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Providence County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Briarcliffe Manor | Johnston | 122 | 5 | 5 | 5 | 4 | 3.3 | — | 11 Jun 2026 |
| Cedar Crest Nursing Centre Inc | Cranston | 156 | 5 | 4 | 5 | 23 | 14.7 | $14K | 23 Jun 2026 |
| Cherry Hill Manor | Johnston | 171 | 5 | 5 | 4 | 13 | 7.6 | $6K | 20 Apr 2026 |
| Eastgate Nursing & Rehabilitation Center | East Providence | 60 | 5 | 5 | 4 | 12 | 20.0 | — | 19 Feb 2026 |
| Grandview Center | Cumberland | 72 | 5 | 4 | 3 | 22 | 30.6 | — | 9 Sep 2025 |
| Jeanne Jugan Residence | Pawtucket | 49 | 5 | 5 | 4 | 3 | 6.1 | — | 2 Apr 2026 |
| Tockwotton On the Waterfront | East Providence | 52 | 5 | 5 | 5 | 12 | 23.1 | $9K | 16 Apr 2026 |
| Evergreen House Health Center | East Providence | 160 | 4 | 4 | 4 | 20 | 12.5 | — | 23 Apr 2026 |
All 41 facilities in Providence County
Questions and answers
How many deficiencies has The Friendly Home been cited for?
38 health deficiencies across the three most recent survey cycles, 6 at the actual-harm or immediate-jeopardy level. The Rhode Island median is 25 per facility.
Has The Friendly Home been fined?
Yes. CMS lists fines totalling $108K in the period covered.
How does staffing at The Friendly Home compare?
Reported total nurse staffing is 3.7 hours per resident per day against a Rhode Island median of 3.6 and a national average of 3.9.
Who operates The Friendly Home?
Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was The Friendly Home last inspected?
The most recent survey or investigation in the CMS record is dated 19 Dec 2025; the most recent standard health survey was 19 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.