Crystal Lake Rehabilitation and Care CenterCMS ratings, inspections and fines
- Address
- 999 South Main Street, Pascoag, RI 02859
- CCN
- 415099
- Ownership type
- For-profit, limited liability company
- Certified beds
- 71
- Chain
- None in the CMS record
- Residents per day
- 45
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Crystal Lake Rehabilitation and Care Center an overall rating of 1 of 5 stars. The last standard survey was on 17 Apr 2025. The latest survey cycle has 6 health citations. The median for nursing homes in Rhode Island is 7. CMS lists 15 fines with a total of $306,656 for this home in its penalties file. CMS also lists 2 payment denials.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in Rhode Island (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Providence County median | Rhode Island median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 3 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 41 homes in the county, 72 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Rhode Island median |
|---|---|---|---|
| Cycle 1 (latest) | 17 Apr 2025 | 6 | 7 |
| Cycle 2 | 8 May 2024 | 26 | 8 |
| Cycle 3 | No date | 28 | 9 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | L0 | ||
| Actual harm that is not immediate jeopardy | I0 | ||
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 |
Survey cycle 1 (latest): 6 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 17 Apr 2025 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | B | Standard survey | 17 May 2025 |
| 17 Apr 2025 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 17 May 2025 |
| 17 Apr 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 17 May 2025 |
| 17 Apr 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 17 May 2025 |
| 17 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 17 May 2025 |
| 17 Apr 2025 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Standard survey | 17 May 2025 |
Survey cycle 2: 26 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 6 Nov 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 20 Nov 2024 |
| 6 Nov 2024 | F0760 | Ensure that residents are free from significant medication errors. | E | Complaint investigation | 20 Nov 2024 |
| 6 Nov 2024 | F0839 | Employ staff that are licensed, certified, or registered in accordance with state laws. | F | Complaint investigation | 20 Nov 2024 |
| 25 Sep 2024 | F0760 | Ensure that residents are free from significant medication errors. | G | Complaint investigation | 7 Oct 2024 |
| 8 May 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 29 May 2024 |
| 8 May 2024 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Standard survey | 29 May 2024 |
| 8 May 2024 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 29 May 2024 |
| 8 May 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 29 May 2024 |
| 8 May 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 29 May 2024 |
| 8 May 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | H | Standard survey | 29 May 2024 |
| 8 May 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 29 May 2024 |
| 8 May 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 29 May 2024 |
| 8 May 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 29 May 2024 |
| 8 May 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Standard survey | 29 May 2024 |
| 8 May 2024 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | E | Standard survey | 29 May 2024 |
| 8 May 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 29 May 2024 |
| 8 May 2024 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 29 May 2024 |
| 8 May 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 29 May 2024 |
| 8 May 2024 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | K | Standard survey | 29 May 2024 |
| 8 May 2024 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | F | Standard survey | 29 May 2024 |
| 8 May 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 29 May 2024 |
| 8 May 2024 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | F | Standard survey | 29 May 2024 |
| 8 May 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 29 May 2024 |
| 8 May 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 29 May 2024 |
| 8 May 2024 | F0881 | Implement a program that monitors antibiotic use. | F | Standard survey | 29 May 2024 |
| 8 May 2024 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | F | Standard survey | 29 May 2024 |
Survey cycle 3: 28 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 13 Jun 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 27 Jun 2024 |
| 4 Apr 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 19 Apr 2024 |
| 4 Apr 2024 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | E | Complaint investigation | 19 Apr 2024 |
| 4 Apr 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 19 Apr 2024 |
| 28 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 29 May 2024 |
| 22 Mar 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Complaint investigation | 19 Apr 2024 |
| 29 Feb 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 19 Mar 2024 |
| 29 Feb 2024 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 19 Mar 2024 |
| 29 Feb 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 19 Mar 2024 |
| 29 Feb 2024 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | F | Complaint investigation | 19 Mar 2024 |
| 27 Feb 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | G | Complaint investigation | 19 Mar 2024 |
| 27 Feb 2024 | F0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | B | Complaint investigation | 19 Mar 2024 |
| 27 Feb 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Complaint investigation | 19 Mar 2024 |
| 27 Feb 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 19 Mar 2024 |
| 10 Jan 2024 | F0567 | Honor the resident's right to manage his or her financial affairs. | E | Complaint investigation | 23 Jan 2024 |
| 7 Dec 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 6 Jan 2024 |
| 7 Dec 2023 | F0679 | Provide activities to meet all resident's needs. | E | Complaint investigation | 6 Jan 2024 |
| 7 Dec 2023 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | J | Complaint investigation | 6 Jan 2024 |
| 7 Dec 2023 | F0940 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | E | Complaint investigation | 6 Jan 2024 |
| 12 Sep 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Complaint investigation | 12 Oct 2023 |
| 16 Aug 2023 | F0760 | Ensure that residents are free from significant medication errors. | E | Complaint investigation | 31 Aug 2023 |
| 14 Jul 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 13 Aug 2023 |
| 14 Jul 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 13 Aug 2023 |
| 14 Jul 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 13 Aug 2023 |
| 14 Jul 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 13 Aug 2023 |
| 14 Jul 2023 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 13 Aug 2023 |
| 14 Jul 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | Standard survey | 13 Aug 2023 |
| 14 Jul 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 13 Aug 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 25 Sep 2024 | Fine | $29,328 | |
| 13 Jun 2024 | Fine | $27,213 | |
| 27 Feb 2024 | Fine | $105,651 | |
| 27 Feb 2024 | Fine | $10,845 | |
| 27 Feb 2024 | Fine | $9,318 | |
| 27 Feb 2024 | Payment denial | 2 | |
| 20 Feb 2024 | Fine | $4,938 | |
| 12 Feb 2024 | Fine | $4,938 | |
| 22 Jan 2024 | Fine | $14,814 | |
| 8 Jan 2024 | Fine | $4,938 | |
| 2 Jan 2024 | Fine | $4,545 | |
| 11 Dec 2023 | Fine | $13,762 | |
| 7 Dec 2023 | Fine | $53,430 | |
| 7 Dec 2023 | Payment denial | 8 | |
| 20 Nov 2023 | Fine | $4,587 | |
| 13 Nov 2023 | Fine | $4,587 | |
| 23 Oct 2023 | Fine | $13,762 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Rhode Island median | Rhode Island average (CMS) |
|---|---|---|---|
| All nurse staff | 3.58 | 3.60 | 3.71 |
| Registered nurses (RN) | 1.04 | 0.70 | 0.76 |
| Licensed practical nurses (LPN) | 0.31 | 0.49 | |
| Nurse aides | 2.23 | 2.46 | |
| All nurse staff, weekends | 3.13 | 3.20 | 3.34 |
- Nurse staff turnover in a year
- 57.6%
- Nurse staff turnover, Rhode Island median
- 39.3%
- RN turnover in a year
- 57.1%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Rhode Island median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 26.5% | 19.7% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.5% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 6.2% | 2.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.2% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 3.8% | 1.6% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 21.4% | 16.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.5% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 35.7% | 22.5% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, limited liability company
- Legal business name
- CL Operating LLC
The CMS ownership record of this home lists no organisation.
The site shows organisations only. It does not show the names of persons.
Other homes in Providence County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Bayberry Commons | Pascoag | 2 of 5 | 4 | $51,948 | 18 Jul 2025 | |
| Overlook Nursing and Rehabilitation Center | Pascoag | 3 of 5 | 13 | $10,358 | 6 May 2025 | |
| Greenville Operations RI LLC DBA Greenville SkilleSpecial Focus candidate | Greenville | 1 of 5 | 16 | $336,776 | 12 Mar 2026 | |
| Cedar Haven Operations LLC DBA Lake Forrest Health | Smithfield | 1 of 5 | 15 | $112,473 | 2 Jan 2026 | |
| Stillwater Assisted Living and Skilled Nursing Com | Greenville | 4 of 5 | 6 | $0 | 19 Mar 2025 | |
| St Antoine Residence | North Smithfield | 4 of 5 | 5 | $38,519 | 30 Jan 2026 | |
| The Friendly Home | Woonsocket | 1 of 5 | 13 | $107,709 | 19 Dec 2025 | |
| Cedar Haven Operations Holding LLC Valley View HeaSpecial Focus candidate | Woonsocket | 1 of 5 | 20 | $83,899 | 3 Mar 2025 | |
| Holiday Operator, LLC DBA Holiday Rehabilitation A | Manville | 2 of 5 | 19 | $46,118 | 13 Jun 2025 | |
| Adviniacare Oakland Grove LLCSpecial Focus candidate | Woonsocket | 1 of 5 | 21 | $111,098 | 25 Nov 2025 | |
| Woonsocket Health Center | Woonsocket | 4 of 5 | 6 | $0 | 3 Apr 2025 | |
| Heritage Hills Nursing & Rehabilitation Center | Smithfield | 2 of 5 | 23 | $8,827 | 18 Sep 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Crystal Lake Rehabilitation and Care Center (CCN 415099). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/crystal-lake-rehabilitation-and-care-center-pascoag-ri-415099/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Crystal Lake Rehabilitation and Care Center last inspected?
- The latest inspection with a citation in the CMS record was on 17 Apr 2025. It was a standard survey. It gave 6 citations. The standard survey before the last one was on 8 May 2024.
- Who operates Crystal Lake Rehabilitation and Care Center?
- The CMS record gives the ownership type as for-profit, limited liability company. CMS lists no chain for the home. The CMS ownership file names no organisation for this home. This site does not show the names of persons.
- Is Crystal Lake Rehabilitation and Care Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Rhode Island as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.