The Hillcrest of North DallasCMS ratings, inspections and fines
- Address
- 18648 Hillcrest Rd, Dallas, TX 75252
- CCN
- 676315
- Ownership type
- For-profit, corporation
- Certified beds
- 120
- Residents per day
- 112
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives The Hillcrest of North Dallas an overall rating of 1 of 5 stars. The last standard survey was on 31 Jul 2025. The latest survey cycle has 10 health citations. The median for nursing homes in Texas is 8. CMS lists 3 fines with a total of $221,052 for this home in its penalties file. CMS also lists 1 payment denial.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Dallas County median | Texas median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 2.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 4 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 81 homes in the county, 1,177 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Texas median |
|---|---|---|---|
| Cycle 1 (latest) | 31 Jul 2025 | 10 | 8 |
| Cycle 2 | 31 May 2024 | 21 | 8 |
| Cycle 3 | No date | 13 | 8 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | L0 | ||
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 10 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 1 Dec 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 2 Dec 2025 |
| 31 Jul 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 1 Aug 2025 |
| 31 Jul 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 1 Aug 2025 |
| 31 Jul 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 1 Aug 2025 |
| 31 Jul 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 1 Aug 2025 |
| 31 Jul 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 1 Aug 2025 |
| 31 Jul 2025 | F0791 | Provide or obtain dental services for each resident. | D | Complaint investigation | 1 Aug 2025 |
| 31 Jul 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 1 Aug 2025 |
| 31 Jul 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 1 Aug 2025 |
| 31 Jul 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Standard survey | 1 Aug 2025 |
Survey cycle 2: 21 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 3 Jun 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 4 Jun 2025 |
| 22 May 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 23 May 2025 |
| 22 May 2025 | F0760 | Ensure that residents are free from significant medication errors. | E | Complaint investigation | 23 May 2025 |
| 1 May 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 2 May 2025 |
| 4 Apr 2025 | F0624 | Prepare residents for a safe transfer or discharge from the nursing home. | D | Complaint investigation | 10 Apr 2025 |
| 7 Dec 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 8 Dec 2024 |
| 2 Dec 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Complaint investigation | 3 Dec 2024 |
| 16 Sep 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | G | Complaint investigation | 17 Sep 2024 |
| 30 Aug 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 31 Aug 2024 |
| 30 Aug 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 31 Aug 2024 |
| 30 Aug 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Complaint investigation | 31 Aug 2024 |
| 12 Aug 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | Complaint investigation | 13 Aug 2024 |
| 12 Aug 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | K | Complaint investigation | 13 Aug 2024 |
| 12 Aug 2024 | F0610 | Respond appropriately to all alleged violations. | K | Complaint investigation | 13 Aug 2024 |
| 12 Aug 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | K | Complaint investigation | 13 Aug 2024 |
| 12 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 13 Aug 2024 |
| 3 Aug 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 17 Aug 2024 |
| 31 May 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 20 Jun 2024 |
| 31 May 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 20 Jun 2024 |
| 31 May 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 20 Jun 2024 |
| 31 May 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Standard survey | 20 Jun 2024 |
Survey cycle 3: 13 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 14 Jun 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 15 Jun 2024 |
| 10 Jun 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 26 Jun 2024 |
| 28 Mar 2024 | F0635 | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. | D | Complaint investigation | 29 Mar 2024 |
| 28 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 29 Mar 2024 |
| 28 Mar 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 29 Mar 2024 |
| 28 Feb 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 29 Feb 2024 |
| 28 Feb 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 29 Feb 2024 |
| 16 Oct 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Complaint investigation | 17 Oct 2023 |
| 17 Mar 2023 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 6 Apr 2023 |
| 17 Mar 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 6 Apr 2023 |
| 17 Mar 2023 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 6 Apr 2023 |
| 17 Mar 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 6 Apr 2023 |
| 17 Mar 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 6 Apr 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 3 Aug 2024 | Fine | $199,833 | |
| 3 Aug 2024 | Fine | $12,202 | |
| 3 Aug 2024 | Payment denial | 4 | |
| 31 May 2024 | Fine | $9,017 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Texas median | Texas average (CMS) |
|---|---|---|---|
| All nurse staff | 2.66 | 3.30 | 3.39 |
| Registered nurses (RN) | 0.47 | 0.40 | 0.43 |
| Licensed practical nurses (LPN) | 0.79 | 0.95 | |
| Nurse aides | 1.40 | 2.00 | |
| All nurse staff, weekends | 2.31 | 2.90 | 2.98 |
- Nurse staff turnover in a year
- 68.3%
- Nurse staff turnover, Texas median
- 52.1%
- RN turnover in a year
- 80.0%
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Texas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 4.3% | 14.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.3% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 4.9% | 12.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 0.9% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.7% | 8.3% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Setting
- In a hospital
- Legal business name
- Dallas County Hospital District
- Chain
- Opco Skilled Management (66 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Dallas County Hospital District | 5% or greater direct ownership interest | 100% | 1 Apr 2017 |
| Hillcrest of North Dallas LLC | Operational/managerial control | 1 Nov 2022 | |
| Continuum Rehab Group LLC | Adp of the snf | 1 Nov 2022 | |
| Dallas Two Property, LLC | Adp of the snf | 31 Oct 2022 | |
| Opco CA Skilled Mgmt Inc. | Adp of the snf | 1 Nov 2022 | |
| Opco Texas Skilled Mgmt LLC | Adp of the snf | 1 Nov 2022 |
The site shows organisations only. It does not show the names of persons.
Other homes in Dallas County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Continuing Care at Highland Springs | Dallas | 3 of 5 | 5 | $29,968 | 11 Sep 2025 | |
| Richardson Nursing and Rehabilitation | Richardson | 1 of 5 | 24 | $8,977 | 12 Mar 2026 | |
| The Reserve at Richardson | Richardson | 3 of 5 | 16 | $14,069 | 21 May 2026 | |
| Signature Pointe | Dallas | 2 of 5 | 28 | $38,436 | 16 Apr 2026 | |
| The Plaza at Richardson | Richardson | 2 of 5 | 10 | $0 | 26 Jun 2025 | |
| The Madison on Marsh | Carrollton | 4 of 5 | 9 | $8,473 | 26 Feb 2026 | |
| Remington Transitional Care of Richardson | Richardson | 4 of 5 | 5 | $0 | 12 Jun 2025 | |
| Lindan Park Care Center LP | Richardson | 4 of 5 | 4 | $75,233 | 6 May 2026 | |
| Treemont Healthcare and Rehabilitation Center | Dallas | 2 of 5 | 8 | $63,262 | 17 Jul 2025 | |
| San Remo | Richardson | 2 of 5 | 20 | $0 | 19 Feb 2026 | |
| The Highlands Guest Care Center | Dallas | 1 of 5 | 3 | $47,726 | 30 Dec 2025 | |
| Presbyterian Village North Special Care Ctr | Dallas | 4 of 5 | 3 | $36,505 | 19 Jun 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Texas Health and Human Services: complaint and incident intakeThe complaint page of the State Survey Agency for Texas, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of The Hillcrest of North Dallas (CCN 676315). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/the-hillcrest-of-north-dallas-dallas-tx-676315/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was The Hillcrest of North Dallas last inspected?
- The latest inspection with a citation in the CMS record was on 1 Dec 2025. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 31 May 2024.
- Who operates The Hillcrest of North Dallas?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Opco Skilled Management. The CMS ownership file names Hillcrest of North Dallas LLC for operational or managerial control. This site does not show the names of persons.
- Is The Hillcrest of North Dallas a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 6 homes in Texas as Special Focus Facilities and 30 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.